TSB: BMW 328, 328I, 335, 335I, 335IS, M3 (2007–2013)

Bulletin 540412 — March 1, 2013

Bulletin Details

Bulletin ID540412
ManufacturerBMW
Models328, 328I, 335, 335I, 335IS, M3
Model Years2007–2013
Date IssuedMarch 1, 2013
Date Added to NHTSADecember 3, 2018
ComponentSTRUCTURE
Vehicles Affected23 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Retractable Hard Top (RHT) Is Not Stacking Properly - Frame Bent. The RHT frame is bent or twisted and cannot be operated in either direction, or the roof shells are not stacking properly. The hydraulic roof cylinders operate out of sequen

Affected Vehicles

MakeModelYearComponent
BMW 328I 2013 160000 STRUCTURE
BMW 335I 2013 160000 STRUCTURE
BMW 335IS 2013 160000 STRUCTURE
BMW M3 2013 160000 STRUCTURE
BMW 328I 2012 160000 STRUCTURE
BMW 335I 2012 160000 STRUCTURE
BMW 335IS 2012 160000 STRUCTURE
BMW M3 2012 160000 STRUCTURE
BMW 328I 2011 160000 STRUCTURE
BMW 335I 2011 160000 STRUCTURE
BMW 335IS 2011 160000 STRUCTURE
BMW M3 2011 160000 STRUCTURE
BMW 328 2010 160000 STRUCTURE
BMW 335 2010 160000 STRUCTURE
BMW M3 2010 160000 STRUCTURE
BMW 328 2009 160000 STRUCTURE
BMW 335 2009 160000 STRUCTURE
BMW M3 2009 160000 STRUCTURE
BMW 328 2008 160000 STRUCTURE
BMW 335 2008 160000 STRUCTURE
BMW M3 2008 160000 STRUCTURE
BMW 328 2007 160000 STRUCTURE
BMW 335 2007 160000 STRUCTURE

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BMW dealer. Bring this bulletin ID (540412) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.