TSB: COACHMEN NOVA, PROMASTER (2021)

Bulletin 511450 - January 7, 2022

Bulletin Details

Bulletin ID511450
ManufacturerCOACHMEN
ModelsNOVA, PROMASTER
Model Years2021
Date IssuedJanuary 7, 2022
Date Added to NHTSAFebruary 3, 2022
ComponentSEAT BELTS
Vehicles Affected6 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

FCA US has decided that certain 2021 RAM 3500 ProMaster vehicles fail to confo1m to Federal Motor Vehicle Safety Standard (FMVSS) No. 208 S7.l.l.5 requires that, "Each designated seating position, shall have a seat belt assembly whose lap b

Affected Vehicles

MakeModelYearComponent
COACHMEN NOVA 2021 150000 SEAT BELTS
COACHMEN NOVA 2021 350000 EQUIPMENT
COACHMEN NOVA 2021 500000 CHILD SEAT
RAM PROMASTER 2021 150000 SEAT BELTS
RAM PROMASTER 2021 350000 EQUIPMENT
RAM PROMASTER 2021 500000 CHILD SEAT

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized COACHMEN dealer. Bring this bulletin ID (511450) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.