TSB: COACHMEN BROOKSTONE, CHAPARRAL, FREEDOM EXPRESS, PALOMINO, PRIME TIME, RIVERSTONE, SALEM, SHASTA, VIKING, WILDWOOD (2018-2019)

Bulletin 510692 - September 28, 2018

Bulletin Details

Bulletin ID510692
ManufacturerCOACHMEN
ModelsBROOKSTONE, CHAPARRAL, FREEDOM EXPRESS, PALOMINO, PRIME TIME, RIVERSTONE, SALEM, SHASTA, VIKING, WILDWOOD
Model Years2018-2019
Date IssuedSeptember 28, 2018
Date Added to NHTSAOctober 15, 2018
ComponentEQUIPMENT
Vehicles Affected38 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Per the service bulletin from Dometic ?The nuisance issue enunciates by either blowing the protective fuse, opening the circuit breaker in the furnace circuit, or rendering the furnace inoperative. Our testing has shown that in ALL instance

Affected Vehicles

MakeModelYearComponent
COACHMEN BROOKSTONE 2019 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
COACHMEN BROOKSTONE 2019 350000 EQUIPMENT
COACHMEN CHAPARRAL 2019 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
COACHMEN CHAPARRAL 2019 350000 EQUIPMENT
COACHMEN FREEDOM EXPRESS 2019 350000 EQUIPMENT
COACHMEN FREEDOM EXPRESS 2019 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER PALOMINO 2019 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER PALOMINO 2019 350000 EQUIPMENT
FOREST RIVER PRIME TIME 2019 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER PRIME TIME 2019 350000 EQUIPMENT
FOREST RIVER RIVERSTONE 2019 350000 EQUIPMENT
FOREST RIVER RIVERSTONE 2019 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER SALEM 2019 350000 EQUIPMENT
FOREST RIVER SALEM 2019 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER SHASTA 2019 350000 EQUIPMENT
FOREST RIVER SHASTA 2019 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
COACHMEN VIKING 2019 350000 EQUIPMENT
COACHMEN VIKING 2019 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER WILDWOOD 2019 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER WILDWOOD 2019 350000 EQUIPMENT
COACHMEN BROOKSTONE 2018 350000 EQUIPMENT
COACHMEN BROOKSTONE 2018 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
COACHMEN CHAPARRAL 2018 350000 EQUIPMENT
COACHMEN CHAPARRAL 2018 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
COACHMEN FREEDOM EXPRESS 2018 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
COACHMEN FREEDOM EXPRESS 2018 350000 EQUIPMENT
FOREST RIVER PALOMINO 2018 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER PALOMINO 2018 350000 EQUIPMENT
FOREST RIVER PRIME TIME 2018 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER PRIME TIME 2018 350000 EQUIPMENT
FOREST RIVER RIVERSTONE 2018 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER RIVERSTONE 2018 350000 EQUIPMENT
FOREST RIVER SALEM 2018 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER SALEM 2018 350000 EQUIPMENT
COACHMEN VIKING 2018 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
COACHMEN VIKING 2018 350000 EQUIPMENT
FOREST RIVER WILDWOOD 2018 351000 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
FOREST RIVER WILDWOOD 2018 350000 EQUIPMENT

Related COACHMEN Recalls

CampaignModelYearComponentSummary
CHAPARRAL 2024 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...
ADRENALINE 2024 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...
CHAPARRAL 2026 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...
ADRENALINE 2026 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...
CHAPARRAL 2025 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized COACHMEN dealer. Bring this bulletin ID (510692) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.