TSB: COACHMEN BERKSHIRE, CHARLESTON, CROSS COUNTRY, LEGACY, SPORTSCOACH (2016-2018)

Bulletin 400532 - October 25, 2017

Bulletin Details

Bulletin ID400532
ManufacturerCOACHMEN
ModelsBERKSHIRE, CHARLESTON, CROSS COUNTRY, LEGACY, SPORTSCOACH
Model Years2016-2018
Date IssuedOctober 25, 2017
Date Added to NHTSAOctober 30, 2017
ComponentELECTRICAL SYSTEM
Vehicles Affected42 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

According to the notification received by Daimler Trucks; on specific vehicles equipped with Stoneridge light bar control units, the instrument panel odometer value is resetting and does not match the Engine ECU Odometer value. New instrum

Affected Vehicles

MakeModelYearComponent
FOREST RIVER BERKSHIRE 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
FOREST RIVER BERKSHIRE 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FOREST RIVER BERKSHIRE 2018 110000 ELECTRICAL SYSTEM
COACHMEN CROSS COUNTRY 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
COACHMEN CROSS COUNTRY 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COACHMEN CROSS COUNTRY 2018 110000 ELECTRICAL SYSTEM
FOREST RIVER LEGACY 2018 110000 ELECTRICAL SYSTEM
FOREST RIVER LEGACY 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FOREST RIVER LEGACY 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
COACHMEN SPORTSCOACH 2018 118000 ELECTRICAL SYSTEM:SOFTWARE
COACHMEN SPORTSCOACH 2018 110000 ELECTRICAL SYSTEM
COACHMEN SPORTSCOACH 2018 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FOREST RIVER BERKSHIRE 2017 110000 ELECTRICAL SYSTEM
FOREST RIVER BERKSHIRE 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FOREST RIVER BERKSHIRE 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
FOREST RIVER CHARLESTON 2017 110000 ELECTRICAL SYSTEM
FOREST RIVER CHARLESTON 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FOREST RIVER CHARLESTON 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
COACHMEN CROSS COUNTRY 2017 110000 ELECTRICAL SYSTEM
COACHMEN CROSS COUNTRY 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COACHMEN CROSS COUNTRY 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
FOREST RIVER LEGACY 2017 110000 ELECTRICAL SYSTEM
FOREST RIVER LEGACY 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
FOREST RIVER LEGACY 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COACHMEN SPORTSCOACH 2017 118000 ELECTRICAL SYSTEM:SOFTWARE
COACHMEN SPORTSCOACH 2017 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COACHMEN SPORTSCOACH 2017 110000 ELECTRICAL SYSTEM
FOREST RIVER BERKSHIRE 2016 110000 ELECTRICAL SYSTEM
FOREST RIVER BERKSHIRE 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FOREST RIVER BERKSHIRE 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
FOREST RIVER CHARLESTON 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FOREST RIVER CHARLESTON 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
FOREST RIVER CHARLESTON 2016 110000 ELECTRICAL SYSTEM
COACHMEN CROSS COUNTRY 2016 110000 ELECTRICAL SYSTEM
COACHMEN CROSS COUNTRY 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COACHMEN CROSS COUNTRY 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
FOREST RIVER LEGACY 2016 110000 ELECTRICAL SYSTEM
FOREST RIVER LEGACY 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FOREST RIVER LEGACY 2016 118000 ELECTRICAL SYSTEM:SOFTWARE
COACHMEN SPORTSCOACH 2016 110000 ELECTRICAL SYSTEM
COACHMEN SPORTSCOACH 2016 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
COACHMEN SPORTSCOACH 2016 118000 ELECTRICAL SYSTEM:SOFTWARE

Related COACHMEN Recalls

CampaignModelYearComponentSummary
CHAPARRAL 2024 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...
ADRENALINE 2024 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...
CHAPARRAL 2026 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...
ADRENALINE 2026 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...
CHAPARRAL 2025 STRUCTURE:BODY:DOOR Forest River, Inc. (Forest River) is recalling certain 2023-2026 Forest River...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized COACHMEN dealer. Bring this bulletin ID (400532) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.