TSB: CHRYSLER 200, 200 CONVERTIBLE, 300, 300 AWD, 300C, GRAND VOYAGER, PACIFICA, PACIFICA HYBRID, SEBRING, TOWN AND COUNTRY, VOYAGER (2011–2022)

Bulletin 3100121 — April 10, 2021

Bulletin Details

Bulletin ID3100121
ManufacturerCHRYSLER
Models200, 200 CONVERTIBLE, 300, 300 AWD, 300C, GRAND VOYAGER, PACIFICA, PACIFICA HYBRID, SEBRING, TOWN AND COUNTRY, VOYAGER
Model Years2011–2022
Date IssuedApril 10, 2021
Date Added to NHTSASeptember 26, 2022
ComponentSTEERING
Vehicles Affected126 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Steering System Inspection After a Collision This bulletin documents the FCA US LLC position regarding conditions under which replacement or repair of steering system components are required.

Affected Vehicles

MakeModelYearComponent
CHRYSLER 300 2022 010000 STEERING
CHRYSLER 300 2022 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA 2022 010000 STEERING
CHRYSLER PACIFICA 2022 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER VOYAGER 2022 010000 STEERING
CHRYSLER VOYAGER 2022 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2021 010000 STEERING
CHRYSLER 300 2021 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 AWD 2021 010000 STEERING
CHRYSLER 300 AWD 2021 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA 2021 010000 STEERING
CHRYSLER PACIFICA 2021 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER VOYAGER 2021 010000 STEERING
CHRYSLER VOYAGER 2021 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2020 010000 STEERING
CHRYSLER 300 2020 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 AWD 2020 010000 STEERING
CHRYSLER 300 AWD 2020 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA 2020 010000 STEERING
CHRYSLER PACIFICA 2020 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA HYBRID 2020 010000 STEERING
CHRYSLER PACIFICA HYBRID 2020 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER VOYAGER 2020 010000 STEERING
CHRYSLER VOYAGER 2020 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2019 010000 STEERING
CHRYSLER 300 2019 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA 2019 010000 STEERING
CHRYSLER PACIFICA 2019 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA HYBRID 2019 010000 STEERING
CHRYSLER PACIFICA HYBRID 2019 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 200 2018 010000 STEERING
CHRYSLER 200 2018 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2018 010000 STEERING
CHRYSLER 300 2018 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA 2018 010000 STEERING
CHRYSLER PACIFICA 2018 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA HYBRID 2018 010000 STEERING
CHRYSLER PACIFICA HYBRID 2018 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER TOWN AND COUNTRY 2018 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2018 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 200 2017 010000 STEERING
CHRYSLER 200 2017 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2017 010000 STEERING
CHRYSLER 300 2017 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300C 2017 010000 STEERING
CHRYSLER 300C 2017 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA 2017 010000 STEERING
CHRYSLER PACIFICA 2017 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA HYBRID 2017 010000 STEERING
CHRYSLER PACIFICA HYBRID 2017 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER TOWN AND COUNTRY 2017 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2017 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 200 2016 010000 STEERING
CHRYSLER 200 2016 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2016 010000 STEERING
CHRYSLER 300 2016 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300C 2016 010000 STEERING
CHRYSLER 300C 2016 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER GRAND VOYAGER 2016 010000 STEERING
CHRYSLER GRAND VOYAGER 2016 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER PACIFICA 2016 010000 STEERING
CHRYSLER PACIFICA 2016 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER TOWN AND COUNTRY 2016 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2016 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 200 2015 010000 STEERING
CHRYSLER 200 2015 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2015 010000 STEERING
CHRYSLER 300 2015 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300C 2015 010000 STEERING
CHRYSLER 300C 2015 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER GRAND VOYAGER 2015 010000 STEERING
CHRYSLER GRAND VOYAGER 2015 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER TOWN AND COUNTRY 2015 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2015 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 200 2014 010000 STEERING
CHRYSLER 200 2014 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2014 010000 STEERING
CHRYSLER 300 2014 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300C 2014 010000 STEERING
CHRYSLER 300C 2014 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER TOWN AND COUNTRY 2014 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2014 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 200 2013 010000 STEERING
CHRYSLER 200 2013 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2013 010000 STEERING
CHRYSLER 300 2013 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300C 2013 010000 STEERING
CHRYSLER 300C 2013 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER GRAND VOYAGER 2013 010000 STEERING
CHRYSLER GRAND VOYAGER 2013 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER SEBRING 2013 010000 STEERING
CHRYSLER SEBRING 2013 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER TOWN AND COUNTRY 2013 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2013 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER VOYAGER 2013 010000 STEERING
CHRYSLER VOYAGER 2013 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 200 2012 010000 STEERING
CHRYSLER 200 2012 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2012 010000 STEERING
CHRYSLER 300 2012 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300C 2012 010000 STEERING
CHRYSLER 300C 2012 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER GRAND VOYAGER 2012 010000 STEERING
CHRYSLER GRAND VOYAGER 2012 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER SEBRING 2012 010000 STEERING
CHRYSLER SEBRING 2012 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER TOWN AND COUNTRY 2012 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2012 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER VOYAGER 2012 010000 STEERING
CHRYSLER VOYAGER 2012 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 200 2011 010000 STEERING
CHRYSLER 200 2011 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 200 CONVERTIBLE 2011 010000 STEERING
CHRYSLER 200 CONVERTIBLE 2011 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300 2011 010000 STEERING
CHRYSLER 300 2011 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER 300C 2011 010000 STEERING
CHRYSLER 300C 2011 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER GRAND VOYAGER 2011 010000 STEERING
CHRYSLER GRAND VOYAGER 2011 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER SEBRING 2011 010000 STEERING
CHRYSLER SEBRING 2011 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER TOWN AND COUNTRY 2011 010000 STEERING
CHRYSLER TOWN AND COUNTRY 2011 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING
CHRYSLER VOYAGER 2011 010000 STEERING
CHRYSLER VOYAGER 2011 356230 EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:STEERING

Related CHRYSLER Recalls

CampaignModelYearComponentSummary
PACIFICA 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2019 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2023 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2024 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2025 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (3100121) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.