TSB: CHRYSLER 300M, CONCORDE, INTREPID, LHS, SEBRING, STRATUS (1998-2004)

Bulletin 2400204 - July 30, 2004

Bulletin Details

Bulletin ID2400204
ManufacturerCHRYSLER
Models300M, CONCORDE, INTREPID, LHS, SEBRING, STRATUS
Model Years1998-2004
Date IssuedJuly 30, 2004
Date Added to NHTSAOctober 19, 2004
ComponentEQUIPMENT
Vehicles Affected39 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

AIR CONDITIONER AND HEATER PERFORMANCE. *TT

Affected Vehicles

MakeModelYearComponent
CHRYSLER 300M 2004 350000 EQUIPMENT
CHRYSLER CONCORDE 2004 350000 EQUIPMENT
DODGE INTREPID 2004 350000 EQUIPMENT
CHRYSLER LHS 2004 350000 EQUIPMENT
CHRYSLER SEBRING 2004 350000 EQUIPMENT
DODGE STRATUS 2004 350000 EQUIPMENT
CHRYSLER 300M 2003 350000 EQUIPMENT
CHRYSLER CONCORDE 2003 350000 EQUIPMENT
DODGE INTREPID 2003 350000 EQUIPMENT
CHRYSLER LHS 2003 350000 EQUIPMENT
CHRYSLER SEBRING 2003 350000 EQUIPMENT
DODGE STRATUS 2003 350000 EQUIPMENT
CHRYSLER 300M 2002 350000 EQUIPMENT
CHRYSLER CONCORDE 2002 350000 EQUIPMENT
DODGE INTREPID 2002 350000 EQUIPMENT
CHRYSLER LHS 2002 350000 EQUIPMENT
CHRYSLER SEBRING 2002 350000 EQUIPMENT
DODGE STRATUS 2002 350000 EQUIPMENT
CHRYSLER 300M 2001 350000 EQUIPMENT
CHRYSLER CONCORDE 2001 350000 EQUIPMENT
DODGE INTREPID 2001 350000 EQUIPMENT
CHRYSLER LHS 2001 350000 EQUIPMENT
CHRYSLER SEBRING 2001 350000 EQUIPMENT
DODGE STRATUS 2001 350000 EQUIPMENT
CHRYSLER 300M 2000 350000 EQUIPMENT
CHRYSLER CONCORDE 2000 350000 EQUIPMENT
DODGE INTREPID 2000 350000 EQUIPMENT
CHRYSLER LHS 2000 350000 EQUIPMENT
DODGE STRATUS 2000 350000 EQUIPMENT
CHRYSLER 300M 1999 350000 EQUIPMENT
CHRYSLER CONCORDE 1999 350000 EQUIPMENT
DODGE INTREPID 1999 350000 EQUIPMENT
CHRYSLER LHS 1999 350000 EQUIPMENT
DODGE STRATUS 1999 350000 EQUIPMENT
CHRYSLER 300M 1998 350000 EQUIPMENT
CHRYSLER CONCORDE 1998 350000 EQUIPMENT
DODGE INTREPID 1998 350000 EQUIPMENT
CHRYSLER LHS 1998 350000 EQUIPMENT
DODGE STRATUS 1998 350000 EQUIPMENT

Related CHRYSLER Recalls

CampaignModelYearComponentSummary
PACIFICA PLUG-IN HYBRID 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
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VOYAGER 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
PACIFICA 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
PACIFICA 2021 ELECTRICAL SYSTEM:PROPULSION SYSTEM:T... Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (2400204) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.