TSB: DODGE CALIBER, COMPASS, MAZDA2, PATRIOT (2011–2014)

Bulletin 02-002-14 — April 10, 2014

Bulletin Details

Bulletin ID02-002-14
ManufacturerDODGE
ModelsCALIBER, COMPASS, MAZDA2, PATRIOT
Model Years2011–2014
Date IssuedApril 10, 2014
Date Added to NHTSAAugust 29, 2022
ComponentSUSPENSION
Vehicles Affected48 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Lower Control Arm Cold Temperature Squeak/Creak Noise This bulletin involves applying Nye? lubricant to the front lower control arm rear bushing. Customer may describe a creak or squeak noise coming from the front suspension. Noise is typ

Affected Vehicles

MakeModelYearComponent
JEEP COMPASS 2014 020000 SUSPENSION
JEEP COMPASS 2014 020000 SUSPENSION
JEEP COMPASS 2014 280000 BACK OVER PREVENTION
JEEP COMPASS 2014 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
JEEP COMPASS 2014 020000 SUSPENSION
JEEP COMPASS 2014 021500 SUSPENSION:FRONT:CONTROL ARM
MAZDA MAZDA2 2014 022400 SUSPENSION:REAR:SHOCK ABSORBER
JEEP PATRIOT 2014 020000 SUSPENSION
JEEP PATRIOT 2014 021500 SUSPENSION:FRONT:CONTROL ARM
JEEP COMPASS 2013 280000 BACK OVER PREVENTION
JEEP COMPASS 2013 020000 SUSPENSION
JEEP COMPASS 2013 020000 SUSPENSION
JEEP COMPASS 2013 020000 SUSPENSION
JEEP COMPASS 2013 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
JEEP COMPASS 2013 021500 SUSPENSION:FRONT:CONTROL ARM
MAZDA MAZDA2 2013 022400 SUSPENSION:REAR:SHOCK ABSORBER
JEEP PATRIOT 2013 021500 SUSPENSION:FRONT:CONTROL ARM
JEEP PATRIOT 2013 020000 SUSPENSION
DODGE CALIBER 2012 020000 SUSPENSION
DODGE CALIBER 2012 021500 SUSPENSION:FRONT:CONTROL ARM
DODGE CALIBER 2012 020000 SUSPENSION
DODGE CALIBER 2012 020000 SUSPENSION
DODGE CALIBER 2012 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DODGE CALIBER 2012 280000 BACK OVER PREVENTION
JEEP COMPASS 2012 020000 SUSPENSION
JEEP COMPASS 2012 280000 BACK OVER PREVENTION
JEEP COMPASS 2012 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
JEEP COMPASS 2012 020000 SUSPENSION
JEEP COMPASS 2012 021500 SUSPENSION:FRONT:CONTROL ARM
JEEP COMPASS 2012 020000 SUSPENSION
MAZDA MAZDA2 2012 022400 SUSPENSION:REAR:SHOCK ABSORBER
JEEP PATRIOT 2012 020000 SUSPENSION
JEEP PATRIOT 2012 021500 SUSPENSION:FRONT:CONTROL ARM
DODGE CALIBER 2011 020000 SUSPENSION
DODGE CALIBER 2011 280000 BACK OVER PREVENTION
DODGE CALIBER 2011 020000 SUSPENSION
DODGE CALIBER 2011 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
DODGE CALIBER 2011 020000 SUSPENSION
DODGE CALIBER 2011 021500 SUSPENSION:FRONT:CONTROL ARM
JEEP COMPASS 2011 020000 SUSPENSION
JEEP COMPASS 2011 021530 SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
JEEP COMPASS 2011 280000 BACK OVER PREVENTION
JEEP COMPASS 2011 020000 SUSPENSION
JEEP COMPASS 2011 020000 SUSPENSION
JEEP COMPASS 2011 021500 SUSPENSION:FRONT:CONTROL ARM
MAZDA MAZDA2 2011 022400 SUSPENSION:REAR:SHOCK ABSORBER
JEEP PATRIOT 2011 020000 SUSPENSION
JEEP PATRIOT 2011 021500 SUSPENSION:FRONT:CONTROL ARM

Related DODGE Recalls

CampaignModelYearComponentSummary
CHARGER EV 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wagoneer S and Dod...
CHARGER EV 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wagoneer S and Dod...
GRAND CARAVAN 2010 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express ...
GRAND CARAVAN 2011 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express ...
GRAND CARAVAN 2012 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized DODGE dealer. Bring this bulletin ID (02-002-14) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.