TSB: DODGE CALIBER, COMPASS, JOURNEY, PATRIOT (2011–2016)

Bulletin 23-035-15 — September 5, 2015

Bulletin Details

Bulletin ID23-035-15
ManufacturerDODGE
ModelsCALIBER, COMPASS, JOURNEY, PATRIOT
Model Years2011–2016
Date IssuedSeptember 5, 2015
Date Added to NHTSANovember 19, 2018
ComponentVISIBILITY:SUN/MOON ROOF ASSEMBLY
Vehicles Affected20 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Sunroof Leak Under High Water Pressure This bulletin involves installing a new sunroof service trough. The customer may describe a water leak at the rear of the sunroof when using a high pressure touchless car wash.

Affected Vehicles

MakeModelYearComponent
JEEP COMPASS 2016 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
DODGE JOURNEY 2016 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP PATRIOT 2016 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP COMPASS 2015 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
DODGE JOURNEY 2015 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP PATRIOT 2015 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP COMPASS 2014 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
DODGE JOURNEY 2014 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP PATRIOT 2014 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP COMPASS 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
DODGE JOURNEY 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP PATRIOT 2013 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
DODGE CALIBER 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP COMPASS 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
DODGE JOURNEY 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP PATRIOT 2012 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
DODGE CALIBER 2011 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP COMPASS 2011 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
DODGE JOURNEY 2011 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
JEEP PATRIOT 2011 134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Related DODGE Recalls

CampaignModelYearComponentSummary
CHARGER EV 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wagoneer S and Dod...
CHARGER EV 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wagoneer S and Dod...
GRAND CARAVAN 2010 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express ...
GRAND CARAVAN 2011 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express ...
GRAND CARAVAN 2012 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized DODGE dealer. Bring this bulletin ID (23-035-15) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.