TSB: CADILLAC 3500, BOLT EV, CORVETTE, CT4, CT5, ESCALADE, ESCALADE ESV, SIERRA 1500, SIERRA 2500, SIERRA 3500, SILVERADO 1500, SILVERADO 2500, SUBURBAN, TAHOE, XT4, YUKON, YUKON XL (2020–2022)

Bulletin 21NA091 — May 3, 2021

Bulletin Details

Bulletin ID21NA091
ManufacturerCADILLAC
Models3500, BOLT EV, CORVETTE, CT4, CT5, ESCALADE, ESCALADE ESV, SIERRA 1500, SIERRA 2500, SIERRA 3500, SILVERADO 1500, SILVERADO 2500, SUBURBAN, TAHOE, XT4, YUKON, YUKON XL
Model Years2020–2022
Date IssuedMay 3, 2021
Date Added to NHTSADecember 27, 2021
ComponentBACK OVER PREVENTION
Vehicles Affected126 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This service bulletin provides information for customers/dealers/technicians on Normal Rearview Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Rear View Camera Display.

Affected Vehicles

MakeModelYearComponent
CHEVROLET 3500 2022 350000 EQUIPMENT
CHEVROLET 3500 2022 280000 BACK OVER PREVENTION
GMC SIERRA 2500 2022 350000 EQUIPMENT
GMC SIERRA 2500 2022 280000 BACK OVER PREVENTION
GMC SIERRA 3500 2022 350000 EQUIPMENT
GMC SIERRA 3500 2022 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 2500 2022 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2022 280000 BACK OVER PREVENTION
CHEVROLET 3500 2021 350000 EQUIPMENT
CHEVROLET 3500 2021 280000 BACK OVER PREVENTION
CHEVROLET CORVETTE 2021 280000 BACK OVER PREVENTION
CHEVROLET CORVETTE 2021 280000 BACK OVER PREVENTION
CHEVROLET CORVETTE 2021 350000 EQUIPMENT
CHEVROLET CORVETTE 2021 280000 BACK OVER PREVENTION
CADILLAC CT5 2021 280000 BACK OVER PREVENTION
CADILLAC CT5 2021 280000 BACK OVER PREVENTION
CADILLAC CT5 2021 350000 EQUIPMENT
CADILLAC CT5 2021 280000 BACK OVER PREVENTION
CADILLAC ESCALADE 2021 280000 BACK OVER PREVENTION
CADILLAC ESCALADE 2021 280000 BACK OVER PREVENTION
CADILLAC ESCALADE 2021 350000 EQUIPMENT
CADILLAC ESCALADE 2021 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2021 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2021 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2021 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2021 280000 BACK OVER PREVENTION
GMC SIERRA 1500 2021 280000 BACK OVER PREVENTION
GMC SIERRA 1500 2021 280000 BACK OVER PREVENTION
GMC SIERRA 1500 2021 350000 EQUIPMENT
GMC SIERRA 1500 2021 280000 BACK OVER PREVENTION
GMC SIERRA 2500 2021 280000 BACK OVER PREVENTION
GMC SIERRA 2500 2021 280000 BACK OVER PREVENTION
GMC SIERRA 2500 2021 350000 EQUIPMENT
GMC SIERRA 2500 2021 280000 BACK OVER PREVENTION
GMC SIERRA 3500 2021 350000 EQUIPMENT
GMC SIERRA 3500 2021 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 1500 2021 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 1500 2021 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 1500 2021 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2021 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 2500 2021 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 2500 2021 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 2500 2021 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2021 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2021 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2021 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2021 350000 EQUIPMENT
CHEVROLET SUBURBAN 2021 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2021 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2021 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2021 350000 EQUIPMENT
CHEVROLET TAHOE 2021 280000 BACK OVER PREVENTION
CADILLAC XT4 2021 280000 BACK OVER PREVENTION
CADILLAC XT4 2021 280000 BACK OVER PREVENTION
CADILLAC XT4 2021 350000 EQUIPMENT
CADILLAC XT4 2021 280000 BACK OVER PREVENTION
GMC YUKON 2021 280000 BACK OVER PREVENTION
GMC YUKON 2021 280000 BACK OVER PREVENTION
GMC YUKON 2021 350000 EQUIPMENT
GMC YUKON 2021 280000 BACK OVER PREVENTION
GMC YUKON XL 2021 280000 BACK OVER PREVENTION
GMC YUKON XL 2021 280000 BACK OVER PREVENTION
GMC YUKON XL 2021 350000 EQUIPMENT
GMC YUKON XL 2021 280000 BACK OVER PREVENTION
CHEVROLET 3500 2020 350000 EQUIPMENT
CHEVROLET 3500 2020 280000 BACK OVER PREVENTION
CHEVROLET BOLT EV 2020 280000 BACK OVER PREVENTION
CHEVROLET BOLT EV 2020 280000 BACK OVER PREVENTION
CHEVROLET BOLT EV 2020 350000 EQUIPMENT
CHEVROLET BOLT EV 2020 280000 BACK OVER PREVENTION
CHEVROLET CORVETTE 2020 280000 BACK OVER PREVENTION
CHEVROLET CORVETTE 2020 280000 BACK OVER PREVENTION
CHEVROLET CORVETTE 2020 350000 EQUIPMENT
CHEVROLET CORVETTE 2020 280000 BACK OVER PREVENTION
CADILLAC CT4 2020 280000 BACK OVER PREVENTION
CADILLAC CT4 2020 280000 BACK OVER PREVENTION
CADILLAC CT4 2020 350000 EQUIPMENT
CADILLAC CT4 2020 280000 BACK OVER PREVENTION
CADILLAC CT5 2020 280000 BACK OVER PREVENTION
CADILLAC CT5 2020 280000 BACK OVER PREVENTION
CADILLAC CT5 2020 350000 EQUIPMENT
CADILLAC CT5 2020 280000 BACK OVER PREVENTION
CADILLAC ESCALADE 2020 280000 BACK OVER PREVENTION
CADILLAC ESCALADE 2020 280000 BACK OVER PREVENTION
CADILLAC ESCALADE 2020 350000 EQUIPMENT
CADILLAC ESCALADE 2020 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2020 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2020 280000 BACK OVER PREVENTION
CADILLAC ESCALADE ESV 2020 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2020 280000 BACK OVER PREVENTION
GMC SIERRA 1500 2020 280000 BACK OVER PREVENTION
GMC SIERRA 1500 2020 280000 BACK OVER PREVENTION
GMC SIERRA 1500 2020 350000 EQUIPMENT
GMC SIERRA 1500 2020 280000 BACK OVER PREVENTION
GMC SIERRA 2500 2020 280000 BACK OVER PREVENTION
GMC SIERRA 2500 2020 280000 BACK OVER PREVENTION
GMC SIERRA 2500 2020 350000 EQUIPMENT
GMC SIERRA 2500 2020 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 1500 2020 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 1500 2020 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 1500 2020 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2020 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 2500 2020 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 2500 2020 280000 BACK OVER PREVENTION
CHEVROLET SILVERADO 2500 2020 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2020 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2020 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2020 280000 BACK OVER PREVENTION
CHEVROLET SUBURBAN 2020 350000 EQUIPMENT
CHEVROLET SUBURBAN 2020 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2020 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2020 280000 BACK OVER PREVENTION
CHEVROLET TAHOE 2020 350000 EQUIPMENT
CHEVROLET TAHOE 2020 280000 BACK OVER PREVENTION
CADILLAC XT4 2020 280000 BACK OVER PREVENTION
CADILLAC XT4 2020 280000 BACK OVER PREVENTION
CADILLAC XT4 2020 350000 EQUIPMENT
CADILLAC XT4 2020 280000 BACK OVER PREVENTION
GMC YUKON 2020 280000 BACK OVER PREVENTION
GMC YUKON 2020 280000 BACK OVER PREVENTION
GMC YUKON 2020 350000 EQUIPMENT
GMC YUKON 2020 280000 BACK OVER PREVENTION
GMC YUKON XL 2020 280000 BACK OVER PREVENTION
GMC YUKON XL 2020 280000 BACK OVER PREVENTION
GMC YUKON XL 2020 350000 EQUIPMENT
GMC YUKON XL 2020 280000 BACK OVER PREVENTION

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (21NA091) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.