TSB: JEEP CHEROKEE (2014–2017)

Bulletin 2101721-1 — May 12, 2021

Bulletin Details

Bulletin ID2101721-1
ManufacturerJEEP
ModelsCHEROKEE
Model Years2014–2017
Date IssuedMay 12, 2021
Date Added to NHTSAJanuary 17, 2023
ComponentPOWER TRAIN
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investig

Affected Vehicles

MakeModelYearComponent
JEEP CHEROKEE 2017 100000 POWER TRAIN
JEEP CHEROKEE 2017 200000 WHEELS
JEEP CHEROKEE 2016 100000 POWER TRAIN
JEEP CHEROKEE 2016 200000 WHEELS
JEEP CHEROKEE 2015 100000 POWER TRAIN
JEEP CHEROKEE 2015 200000 WHEELS
JEEP CHEROKEE 2014 100000 POWER TRAIN
JEEP CHEROKEE 2014 200000 WHEELS

Related JEEP Recalls

CampaignModelYearComponentSummary
WAGONEER S 2024 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S vehicle...
WAGONEER S 2025 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S vehicle...
WAGONEER S 2026 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S vehicle...
WAGONEER S 2024 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S vehicle...
WAGONEER S 2025 STRUCTURE:BODY:HATCHBACK/LIFTGATE:HIN... Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S vehicle...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JEEP dealer. Bring this bulletin ID (2101721-1) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.