TSB: CHRYSLER 1500, 300C, CHALLENGER, CHARGER, DURANGO, GRAND CHEROKEE (2012–2015)

Bulletin 2101214 — September 26, 2014

Bulletin Details

Bulletin ID2101214
ManufacturerCHRYSLER
Models1500, 300C, CHALLENGER, CHARGER, DURANGO, GRAND CHEROKEE
Model Years2012–2015
Date IssuedSeptember 26, 2014
Date Added to NHTSAJanuary 17, 2023
ComponentPOWER TRAIN
Vehicles Affected26 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission Adaptation Learn procedure based on a subjective shift quality rating evaluation.The adaptation drive learn procedure must be per

Affected Vehicles

MakeModelYearComponent
RAM 1500 2015 100000 POWER TRAIN
CHRYSLER 300C 2015 100000 POWER TRAIN
DODGE CHALLENGER 2015 100000 POWER TRAIN
DODGE CHARGER 2015 100000 POWER TRAIN
DODGE DURANGO 2015 100000 POWER TRAIN
JEEP GRAND CHEROKEE 2015 100000 POWER TRAIN
RAM 1500 2014 100000 POWER TRAIN
RAM 1500 2014 100000 POWER TRAIN
CHRYSLER 300C 2014 100000 POWER TRAIN
CHRYSLER 300C 2014 100000 POWER TRAIN
DODGE CHARGER 2014 100000 POWER TRAIN
DODGE CHARGER 2014 100000 POWER TRAIN
DODGE DURANGO 2014 100000 POWER TRAIN
DODGE DURANGO 2014 100000 POWER TRAIN
JEEP GRAND CHEROKEE 2014 100000 POWER TRAIN
JEEP GRAND CHEROKEE 2014 100000 POWER TRAIN
RAM 1500 2013 100000 POWER TRAIN
RAM 1500 2013 100000 POWER TRAIN
CHRYSLER 300C 2013 100000 POWER TRAIN
CHRYSLER 300C 2013 100000 POWER TRAIN
DODGE CHARGER 2013 100000 POWER TRAIN
DODGE CHARGER 2013 100000 POWER TRAIN
CHRYSLER 300C 2012 100000 POWER TRAIN
CHRYSLER 300C 2012 100000 POWER TRAIN
DODGE CHARGER 2012 100000 POWER TRAIN
DODGE CHARGER 2012 100000 POWER TRAIN

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (2101214) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.