TSB: CADILLAC BOLT EV, CORVETTE, CT4, CT5, ESCALADE, ESCALADE ESV, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SUBURBAN, SUBURBAN 1500, TAHOE, XT4 (2020–2023)

Bulletin 21-NA-091 — January 30, 2023

Bulletin Details

Bulletin ID21-NA-091
ManufacturerCADILLAC
ModelsBOLT EV, CORVETTE, CT4, CT5, ESCALADE, ESCALADE ESV, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SUBURBAN, SUBURBAN 1500, TAHOE, XT4
Model Years2020–2023
Date IssuedJanuary 30, 2023
Date Added to NHTSAFebruary 7, 2023
ComponentBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Vehicles Affected87 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This service bulletin provides information for customers/dealers/technicians on Normal Camera Display Operation - Flashing Diamond - Spot - or UFO like image on Camera Display.

Affected Vehicles

MakeModelYearComponent
CADILLAC XT4 2023 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC XT4 2023 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC XT4 2023 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2022 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 2500 2022 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SILVERADO 3500 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SILVERADO 3500 2022 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 3500 2022 350000 EQUIPMENT
CADILLAC XT4 2022 350000 EQUIPMENT
CADILLAC XT4 2022 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC XT4 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET CORVETTE 2021 350000 EQUIPMENT
CHEVROLET CORVETTE 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET CORVETTE 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC CT5 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC CT5 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC CT5 2021 350000 EQUIPMENT
CADILLAC ESCALADE 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE 2021 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2021 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE ESV 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SILVERADO 1500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SILVERADO 1500 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 1500 2021 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 2500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SILVERADO 2500 2021 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SILVERADO 3500 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 3500 2021 350000 EQUIPMENT
CHEVROLET SUBURBAN 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SUBURBAN 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SUBURBAN 2021 350000 EQUIPMENT
CHEVROLET SUBURBAN 1500 2021 350000 EQUIPMENT
CHEVROLET SUBURBAN 1500 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SUBURBAN 1500 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET TAHOE 2021 350000 EQUIPMENT
CHEVROLET TAHOE 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET TAHOE 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC XT4 2021 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC XT4 2021 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC XT4 2021 350000 EQUIPMENT
CHEVROLET BOLT EV 2020 350000 EQUIPMENT
CHEVROLET BOLT EV 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET BOLT EV 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET CORVETTE 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET CORVETTE 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET CORVETTE 2020 350000 EQUIPMENT
CADILLAC CT4 2020 350000 EQUIPMENT
CADILLAC CT4 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC CT4 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC CT5 2020 350000 EQUIPMENT
CADILLAC CT5 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC CT5 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE 2020 350000 EQUIPMENT
CADILLAC ESCALADE 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC ESCALADE ESV 2020 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC ESCALADE ESV 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SILVERADO 1500 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 1500 2020 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SILVERADO 2500 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 2500 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SILVERADO 2500 2020 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2020 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SILVERADO 3500 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SUBURBAN 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET SUBURBAN 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET SUBURBAN 2020 350000 EQUIPMENT
CHEVROLET TAHOE 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CHEVROLET TAHOE 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CHEVROLET TAHOE 2020 350000 EQUIPMENT
CADILLAC XT4 2020 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
CADILLAC XT4 2020 284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
CADILLAC XT4 2020 350000 EQUIPMENT

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (21-NA-091) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.