TSB: DODGE CHALLENGER, DURANGO, GRAND CHEROKEE, WRANGLER (2013)

Bulletin 21-014-14 — April 16, 2014

Bulletin Details

Bulletin ID21-014-14
ManufacturerDODGE
ModelsCHALLENGER, DURANGO, GRAND CHEROKEE, WRANGLER
Model Years2013
Date IssuedApril 16, 2014
Date Added to NHTSAAugust 29, 2022
ComponentPOWER TRAIN
Vehicles Affected44 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Flash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. NOTE: This bulletin applies to the following vehicles: ? Wrangler vehicles eq

Affected Vehicles

MakeModelYearComponent
DODGE CHALLENGER 2013 100000 POWER TRAIN
DODGE CHALLENGER 2013 100000 POWER TRAIN
DODGE CHALLENGER 2013 110000 ELECTRICAL SYSTEM
DODGE CHALLENGER 2013 210000 TRAILER HITCHES
DODGE CHALLENGER 2013 210000 TRAILER HITCHES
DODGE CHALLENGER 2013 110000 ELECTRICAL SYSTEM
DODGE CHALLENGER 2013 100000 POWER TRAIN
DODGE CHALLENGER 2013 110000 ELECTRICAL SYSTEM
DODGE CHALLENGER 2013 210000 TRAILER HITCHES
DODGE CHALLENGER 2013 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
DODGE CHALLENGER 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
DODGE DURANGO 2013 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
DODGE DURANGO 2013 210000 TRAILER HITCHES
DODGE DURANGO 2013 110000 ELECTRICAL SYSTEM
DODGE DURANGO 2013 100000 POWER TRAIN
DODGE DURANGO 2013 100000 POWER TRAIN
DODGE DURANGO 2013 110000 ELECTRICAL SYSTEM
DODGE DURANGO 2013 210000 TRAILER HITCHES
DODGE DURANGO 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
DODGE DURANGO 2013 100000 POWER TRAIN
DODGE DURANGO 2013 110000 ELECTRICAL SYSTEM
DODGE DURANGO 2013 210000 TRAILER HITCHES
JEEP GRAND CHEROKEE 2013 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
JEEP GRAND CHEROKEE 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
JEEP GRAND CHEROKEE 2013 100000 POWER TRAIN
JEEP GRAND CHEROKEE 2013 110000 ELECTRICAL SYSTEM
JEEP GRAND CHEROKEE 2013 210000 TRAILER HITCHES
JEEP GRAND CHEROKEE 2013 210000 TRAILER HITCHES
JEEP GRAND CHEROKEE 2013 110000 ELECTRICAL SYSTEM
JEEP GRAND CHEROKEE 2013 100000 POWER TRAIN
JEEP GRAND CHEROKEE 2013 100000 POWER TRAIN
JEEP GRAND CHEROKEE 2013 110000 ELECTRICAL SYSTEM
JEEP GRAND CHEROKEE 2013 210000 TRAILER HITCHES
JEEP WRANGLER 2013 100000 POWER TRAIN
JEEP WRANGLER 2013 100000 POWER TRAIN
JEEP WRANGLER 2013 100000 POWER TRAIN
JEEP WRANGLER 2013 110000 ELECTRICAL SYSTEM
JEEP WRANGLER 2013 210000 TRAILER HITCHES
JEEP WRANGLER 2013 103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
JEEP WRANGLER 2013 110000 ELECTRICAL SYSTEM
JEEP WRANGLER 2013 210000 TRAILER HITCHES
JEEP WRANGLER 2013 210000 TRAILER HITCHES
JEEP WRANGLER 2013 118000 ELECTRICAL SYSTEM:SOFTWARE
JEEP WRANGLER 2013 110000 ELECTRICAL SYSTEM

Related DODGE Recalls

CampaignModelYearComponentSummary
CHARGER EV 2024 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wagoneer S and Dod...
CHARGER EV 2025 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER... Chrysler (FCA US, LLC) is recalling certain 2024-2025 Jeep Wagoneer S and Dod...
GRAND CARAVAN 2010 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express ...
GRAND CARAVAN 2011 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express ...
GRAND CARAVAN 2012 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized DODGE dealer. Bring this bulletin ID (21-014-14) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.