TSB: CHRYSLER AVENGER, JOURNEY, SEBRING (2008–2010)

Bulletin 21-006-12 REV. A — November 3, 2012

Bulletin Details

Bulletin ID21-006-12 REV. A
ManufacturerCHRYSLER
ModelsAVENGER, JOURNEY, SEBRING
Model Years2008–2010
Date IssuedNovember 3, 2012
Date Added to NHTSAJuly 25, 2022
ComponentSUSPENSION
Vehicles Affected38 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Vehicle Exhibits Vibration From The Transmission During Vehicle Launch (X43 Warranty Extension 5 Years\160,000 KMS) This bulletin involves replacing the clutch and damper assembly. The customer may experience a vibration feeling as they a

Affected Vehicles

MakeModelYearComponent
DODGE JOURNEY 2010 103940 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
DODGE JOURNEY 2010 020000 SUSPENSION
DODGE JOURNEY 2010 100000 POWER TRAIN
DODGE JOURNEY 2010 050000 PARKING BRAKE
DODGE JOURNEY 2010 100000 POWER TRAIN
DODGE JOURNEY 2010 100000 POWER TRAIN
DODGE JOURNEY 2010 020000 SUSPENSION
DODGE AVENGER 2009 020000 SUSPENSION
DODGE AVENGER 2009 050000 PARKING BRAKE
DODGE AVENGER 2009 100000 POWER TRAIN
DODGE AVENGER 2009 100000 POWER TRAIN
DODGE AVENGER 2009 100000 POWER TRAIN
DODGE AVENGER 2009 103940 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
DODGE AVENGER 2009 020000 SUSPENSION
DODGE JOURNEY 2009 100000 POWER TRAIN
DODGE JOURNEY 2009 020000 SUSPENSION
DODGE JOURNEY 2009 050000 PARKING BRAKE
DODGE JOURNEY 2009 103940 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
DODGE JOURNEY 2009 100000 POWER TRAIN
DODGE JOURNEY 2009 020000 SUSPENSION
DODGE JOURNEY 2009 100000 POWER TRAIN
CHRYSLER SEBRING 2009 100000 POWER TRAIN
CHRYSLER SEBRING 2009 020000 SUSPENSION
CHRYSLER SEBRING 2009 050000 PARKING BRAKE
CHRYSLER SEBRING 2009 100000 POWER TRAIN
CHRYSLER SEBRING 2009 103940 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
DODGE AVENGER 2008 100000 POWER TRAIN
DODGE AVENGER 2008 103940 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
DODGE AVENGER 2008 100000 POWER TRAIN
DODGE AVENGER 2008 050000 PARKING BRAKE
DODGE AVENGER 2008 020000 SUSPENSION
DODGE AVENGER 2008 100000 POWER TRAIN
DODGE AVENGER 2008 020000 SUSPENSION
CHRYSLER SEBRING 2008 103940 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
CHRYSLER SEBRING 2008 100000 POWER TRAIN
CHRYSLER SEBRING 2008 050000 PARKING BRAKE
CHRYSLER SEBRING 2008 020000 SUSPENSION
CHRYSLER SEBRING 2008 100000 POWER TRAIN

Related CHRYSLER Recalls

CampaignModelYearComponentSummary
PACIFICA 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2019 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2023 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2024 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2025 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (21-006-12 REV. A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.