TSB: TOYOTA RAV4, RAV4 HYBRID (2019–2021)

Bulletin 20TE04 - RAV4 HV — May 28, 2020

Bulletin Details

Bulletin ID20TE04 - RAV4 HV
ManufacturerTOYOTA
ModelsRAV4, RAV4 HYBRID
Model Years2019–2021
Date IssuedMay 28, 2020
Date Added to NHTSAApril 19, 2021
ComponentFUEL SYSTEM, GASOLINE
Vehicles Affected40 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

DL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer

Affected Vehicles

MakeModelYearComponent
TOYOTA RAV4 2021 140000 AIR BAGS
TOYOTA RAV4 2021 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 HYBRID 2021 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 2020 350000 EQUIPMENT
TOYOTA RAV4 2020 140000 AIR BAGS
TOYOTA RAV4 2020 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 2020 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 2020 140000 AIR BAGS
TOYOTA RAV4 2020 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA RAV4 2020 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA RAV4 2020 090000 FUEL SYSTEM, OTHER
TOYOTA RAV4 2020 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 HYBRID 2020 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TOYOTA RAV4 HYBRID 2020 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
TOYOTA RAV4 HYBRID 2020 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 HYBRID 2020 117210 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
TOYOTA RAV4 HYBRID 2020 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 HYBRID 2020 350000 EQUIPMENT
TOYOTA RAV4 HYBRID 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA RAV4 HYBRID 2020 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 2019 090000 FUEL SYSTEM, OTHER
TOYOTA RAV4 2019 140000 AIR BAGS
TOYOTA RAV4 2019 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 2019 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 2019 140000 AIR BAGS
TOYOTA RAV4 2019 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA RAV4 2019 350000 EQUIPMENT
TOYOTA RAV4 2019 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TOYOTA RAV4 2019 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 HYBRID 2019 117210 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
TOYOTA RAV4 HYBRID 2019 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 HYBRID 2019 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TOYOTA RAV4 HYBRID 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA RAV4 HYBRID 2019 350000 EQUIPMENT
TOYOTA RAV4 HYBRID 2019 070000 FUEL SYSTEM, GASOLINE
TOYOTA RAV4 HYBRID 2019 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM

Related TOYOTA Recalls

CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (20TE04 - RAV4 HV) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.