TSB: TOYOTA RAV4, RAV4 HYBRID (2019–2021)
Bulletin 20TE04 - RAV4 HV — May 28, 2020
Bulletin Details
| Bulletin ID | 20TE04 - RAV4 HV |
| Manufacturer | TOYOTA |
| Models | RAV4, RAV4 HYBRID |
| Model Years | 2019–2021 |
| Date Issued | May 28, 2020 |
| Date Added to NHTSA | April 19, 2021 |
| Component | FUEL SYSTEM, GASOLINE |
| Vehicles Affected | 40 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
DL: Toyota has received customer reports of certain 2019-2020 model year RAV4 HV vehicle fuel gauges displaying less than full and/or total fuel dispensed is less than expected, when the fuel nozzle automatically clicks off. Some customer
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| TOYOTA | RAV4 | 2021 | 140000 AIR BAGS |
| TOYOTA | RAV4 | 2021 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 HYBRID | 2021 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 | 2020 | 350000 EQUIPMENT |
| TOYOTA | RAV4 | 2020 | 140000 AIR BAGS |
| TOYOTA | RAV4 | 2020 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 | 2020 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 | 2020 | 140000 AIR BAGS |
| TOYOTA | RAV4 | 2020 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 | 2020 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| TOYOTA | RAV4 | 2020 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 | 2020 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| TOYOTA | RAV4 | 2020 | 090000 FUEL SYSTEM, OTHER |
| TOYOTA | RAV4 | 2020 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 HYBRID | 2020 | 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY |
| TOYOTA | RAV4 HYBRID | 2020 | 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM |
| TOYOTA | RAV4 HYBRID | 2020 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 HYBRID | 2020 | 117210 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT |
| TOYOTA | RAV4 HYBRID | 2020 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 HYBRID | 2020 | 350000 EQUIPMENT |
| TOYOTA | RAV4 HYBRID | 2020 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| TOYOTA | RAV4 HYBRID | 2020 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 | 2019 | 090000 FUEL SYSTEM, OTHER |
| TOYOTA | RAV4 | 2019 | 140000 AIR BAGS |
| TOYOTA | RAV4 | 2019 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 | 2019 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 | 2019 | 140000 AIR BAGS |
| TOYOTA | RAV4 | 2019 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 | 2019 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| TOYOTA | RAV4 | 2019 | 350000 EQUIPMENT |
| TOYOTA | RAV4 | 2019 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 | 2019 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| TOYOTA | RAV4 | 2019 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 HYBRID | 2019 | 117210 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT |
| TOYOTA | RAV4 HYBRID | 2019 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 HYBRID | 2019 | 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY |
| TOYOTA | RAV4 HYBRID | 2019 | 356000 EQUIPMENT ADAPTIVE/MOBILITY |
| TOYOTA | RAV4 HYBRID | 2019 | 350000 EQUIPMENT |
| TOYOTA | RAV4 HYBRID | 2019 | 070000 FUEL SYSTEM, GASOLINE |
| TOYOTA | RAV4 HYBRID | 2019 | 091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM |
Related TOYOTA Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (20TE04 - RAV4 HV) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.