TSB: CADILLAC ESCALADE, ESCALADE ESV, SUBURBAN, YUKON, YUKON XL (2018–2019)

Bulletin 19NA063 — March 27, 2019

Bulletin Details

Bulletin ID19NA063
ManufacturerCADILLAC
ModelsESCALADE, ESCALADE ESV, SUBURBAN, YUKON, YUKON XL
Model Years2018–2019
Date IssuedMarch 27, 2019
Date Added to NHTSAApril 22, 2019
ComponentPOWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Vehicles Affected40 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This technical bulletin provides a procedure to adjust the shifter cable if found the cause of the customers concern.

Affected Vehicles

MakeModelYearComponent
CADILLAC ESCALADE 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE 2019 350000 EQUIPMENT
CADILLAC ESCALADE 2019 103500 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CADILLAC ESCALADE 2019 103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CADILLAC ESCALADE ESV 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE ESV 2019 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2019 103500 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CADILLAC ESCALADE ESV 2019 103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CHEVROLET SUBURBAN 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SUBURBAN 2019 350000 EQUIPMENT
CHEVROLET SUBURBAN 2019 103500 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CHEVROLET SUBURBAN 2019 103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GMC YUKON 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON 2019 350000 EQUIPMENT
GMC YUKON 2019 103500 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
GMC YUKON 2019 103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GMC YUKON XL 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 2019 350000 EQUIPMENT
GMC YUKON XL 2019 103500 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
GMC YUKON XL 2019 103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CADILLAC ESCALADE 2018 103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CADILLAC ESCALADE 2018 103500 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CADILLAC ESCALADE 2018 350000 EQUIPMENT
CADILLAC ESCALADE 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE ESV 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE ESV 2018 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2018 103500 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CADILLAC ESCALADE ESV 2018 103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
CHEVROLET SUBURBAN 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SUBURBAN 2018 350000 EQUIPMENT
CHEVROLET SUBURBAN 2018 103500 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
CHEVROLET SUBURBAN 2018 103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GMC YUKON 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON 2018 350000 EQUIPMENT
GMC YUKON 2018 103500 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
GMC YUKON 2018 103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GMC YUKON XL 2018 103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
GMC YUKON XL 2018 103500 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
GMC YUKON XL 2018 350000 EQUIPMENT
GMC YUKON XL 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related CADILLAC Recalls

CampaignModelYearComponentSummary
ESCALADE 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
OPTIQ 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
CT5 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
ESCALADE IQ 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...
LYRIQ 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (19NA063) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.