TSB: FORD ECONOLINE (2009–2016)

Bulletin 19B40 — February 21, 2020

Bulletin Details

Bulletin ID19B40
ManufacturerFORD
ModelsECONOLINE
Model Years2009–2016
Date IssuedFebruary 21, 2020
Date Added to NHTSAMarch 3, 2020
ComponentPOWER TRAIN
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

In the affected vehicles, the single-engaging coast one-way clutch (OWC) inside the transmission may experience a weld concern. If this weld fails, it can affect the ability of the transmission to transmit torque. Loss of vehicle mobility

Affected Vehicles

MakeModelYearComponent
FORD ECONOLINE 2016 100000 POWER TRAIN
FORD ECONOLINE 2015 100000 POWER TRAIN
FORD ECONOLINE 2014 100000 POWER TRAIN
FORD ECONOLINE 2013 100000 POWER TRAIN
FORD ECONOLINE 2012 100000 POWER TRAIN
FORD ECONOLINE 2011 100000 POWER TRAIN
FORD ECONOLINE 2010 100000 POWER TRAIN
FORD ECONOLINE 2009 100000 POWER TRAIN

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (19B40) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.