TSB: CHRYSLER 300M, CONCORDE, INTREPID, LHS, NEW YORKER, VISION (1993–2000)

Bulletin 190300A — September 8, 2000

Bulletin Details

Bulletin ID190300A
ManufacturerCHRYSLER
Models300M, CONCORDE, INTREPID, LHS, NEW YORKER, VISION
Model Years1993–2000
Date IssuedSeptember 8, 2000
Date Added to NHTSANovember 29, 2000
ComponentSTEERING
Vehicles Affected48 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

EXPERIENCING LOOSE FEEL OR CLUNK IN THE STEERING WHEEL AS THE WHEEL IS MOVED FROM SIDE TO SIDE. *TT

Affected Vehicles

MakeModelYearComponent
CHRYSLER 300M 2000 010000 STEERING
CHRYSLER CONCORDE 2000 010000 STEERING
DODGE INTREPID 2000 010000 STEERING
CHRYSLER LHS 2000 010000 STEERING
CHRYSLER NEW YORKER 2000 010000 STEERING
EAGLE VISION 2000 010000 STEERING
CHRYSLER 300M 1999 010000 STEERING
CHRYSLER CONCORDE 1999 010000 STEERING
DODGE INTREPID 1999 010000 STEERING
CHRYSLER LHS 1999 010000 STEERING
CHRYSLER NEW YORKER 1999 010000 STEERING
EAGLE VISION 1999 010000 STEERING
CHRYSLER 300M 1998 010000 STEERING
CHRYSLER CONCORDE 1998 010000 STEERING
DODGE INTREPID 1998 010000 STEERING
CHRYSLER LHS 1998 010000 STEERING
CHRYSLER NEW YORKER 1998 010000 STEERING
EAGLE VISION 1998 010000 STEERING
CHRYSLER 300M 1997 010000 STEERING
CHRYSLER CONCORDE 1997 010000 STEERING
DODGE INTREPID 1997 010000 STEERING
CHRYSLER LHS 1997 010000 STEERING
CHRYSLER NEW YORKER 1997 010000 STEERING
EAGLE VISION 1997 010000 STEERING
CHRYSLER 300M 1996 010000 STEERING
CHRYSLER CONCORDE 1996 010000 STEERING
DODGE INTREPID 1996 010000 STEERING
CHRYSLER LHS 1996 010000 STEERING
CHRYSLER NEW YORKER 1996 010000 STEERING
EAGLE VISION 1996 010000 STEERING
CHRYSLER 300M 1995 010000 STEERING
CHRYSLER CONCORDE 1995 010000 STEERING
DODGE INTREPID 1995 010000 STEERING
CHRYSLER LHS 1995 010000 STEERING
CHRYSLER NEW YORKER 1995 010000 STEERING
EAGLE VISION 1995 010000 STEERING
CHRYSLER 300M 1994 010000 STEERING
CHRYSLER CONCORDE 1994 010000 STEERING
DODGE INTREPID 1994 010000 STEERING
CHRYSLER LHS 1994 010000 STEERING
CHRYSLER NEW YORKER 1994 010000 STEERING
EAGLE VISION 1994 010000 STEERING
CHRYSLER 300M 1993 010000 STEERING
CHRYSLER CONCORDE 1993 010000 STEERING
DODGE INTREPID 1993 010000 STEERING
CHRYSLER LHS 1993 010000 STEERING
CHRYSLER NEW YORKER 1993 010000 STEERING
EAGLE VISION 1993 010000 STEERING

Related CHRYSLER Recalls

CampaignModelYearComponentSummary
PACIFICA 2023 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2019 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, ...
PACIFICA 2023 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2024 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...
PACIFICA 2025 EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAI... Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica ve...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (190300A) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.