TSB: CHEVROLET EXPRESS, EXPRESS 2500, EXPRESS 3500, EXPRESS CUTAWAY VAN, G4500, SAVANA, SAVANA 2500, SAVANA 3500 (2018–2024)
Bulletin 19-NA-037 — January 26, 2023
Bulletin Details
| Bulletin ID | 19-NA-037 |
| Manufacturer | CHEVROLET |
| Models | EXPRESS, EXPRESS 2500, EXPRESS 3500, EXPRESS CUTAWAY VAN, G4500, SAVANA, SAVANA 2500, SAVANA 3500 |
| Model Years | 2018–2024 |
| Date Issued | January 26, 2023 |
| Date Added to NHTSA | March 5, 2024 |
| Component | STEERING |
| Vehicles Affected | 109 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
This technical bulletin provides repair information to correct a customer concern of no start, hard start with belt squeal, belt break, loss of power steering and/or power brake assist.
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| CHEVROLET | EXPRESS 2500 | 2024 | 010000 STEERING |
| CHEVROLET | EXPRESS 2500 | 2024 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS 2500 | 2024 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS 2500 | 2024 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS 2500 | 2024 | 160000 STRUCTURE |
| CHEVROLET | EXPRESS 3500 | 2024 | 010000 STEERING |
| CHEVROLET | EXPRESS 3500 | 2024 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS 3500 | 2024 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS 3500 | 2024 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS 3500 | 2024 | 160000 STRUCTURE |
| GMC | SAVANA | 2024 | 010000 STEERING |
| GMC | SAVANA | 2024 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA | 2024 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA | 2024 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA | 2024 | 160000 STRUCTURE |
| CHEVROLET | EXPRESS 2500 | 2023 | 010000 STEERING |
| CHEVROLET | EXPRESS 2500 | 2023 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS 2500 | 2023 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS 2500 | 2023 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS 2500 | 2023 | 010000 STEERING |
| CHEVROLET | EXPRESS 2500 | 2023 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS 2500 | 2023 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS 2500 | 2023 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS 2500 | 2023 | 160000 STRUCTURE |
| CHEVROLET | EXPRESS 3500 | 2023 | 010000 STEERING |
| CHEVROLET | EXPRESS 3500 | 2023 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS 3500 | 2023 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS 3500 | 2023 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS 3500 | 2023 | 010000 STEERING |
| CHEVROLET | EXPRESS 3500 | 2023 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS 3500 | 2023 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS 3500 | 2023 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS 3500 | 2023 | 160000 STRUCTURE |
| CHEVROLET | EXPRESS CUTAWAY VAN | 2023 | 010000 STEERING |
| CHEVROLET | EXPRESS CUTAWAY VAN | 2023 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS CUTAWAY VAN | 2023 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS CUTAWAY VAN | 2023 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS CUTAWAY VAN | 2023 | 160000 STRUCTURE |
| GMC | SAVANA | 2023 | 010000 STEERING |
| GMC | SAVANA | 2023 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA | 2023 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA | 2023 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA | 2023 | 010000 STEERING |
| GMC | SAVANA | 2023 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA | 2023 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA | 2023 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA | 2023 | 160000 STRUCTURE |
| GMC | SAVANA 2500 | 2023 | 010000 STEERING |
| GMC | SAVANA 2500 | 2023 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA 2500 | 2023 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA 2500 | 2023 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA 2500 | 2023 | 160000 STRUCTURE |
| GMC | SAVANA 3500 | 2023 | 010000 STEERING |
| GMC | SAVANA 3500 | 2023 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA 3500 | 2023 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA 3500 | 2023 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA 3500 | 2023 | 160000 STRUCTURE |
| CHEVROLET | EXPRESS | 2022 | 010000 STEERING |
| CHEVROLET | EXPRESS | 2022 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS | 2022 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS | 2022 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA | 2022 | 010000 STEERING |
| GMC | SAVANA | 2022 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA | 2022 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA | 2022 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS | 2021 | 010000 STEERING |
| CHEVROLET | EXPRESS | 2021 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS | 2021 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS | 2021 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA | 2021 | 010000 STEERING |
| GMC | SAVANA | 2021 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA | 2021 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA | 2021 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS | 2020 | 010000 STEERING |
| CHEVROLET | EXPRESS | 2020 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS | 2020 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS | 2020 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA | 2020 | 010000 STEERING |
| GMC | SAVANA | 2020 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA | 2020 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA | 2020 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS | 2019 | 010000 STEERING |
| CHEVROLET | EXPRESS | 2019 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS | 2019 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS | 2019 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA | 2019 | 010000 STEERING |
| GMC | SAVANA | 2019 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA | 2019 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA | 2019 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | EXPRESS | 2018 | 010000 STEERING |
| CHEVROLET | EXPRESS | 2018 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | EXPRESS | 2018 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | EXPRESS | 2018 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | G4500 | 2018 | 010000 STEERING |
| CHEVROLET | G4500 | 2018 | 030000 SERVICE BRAKES, HYDRAULIC |
| CHEVROLET | G4500 | 2018 | 060000 ENGINE AND ENGINE COOLING |
| CHEVROLET | G4500 | 2018 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA | 2018 | 010000 STEERING |
| GMC | SAVANA | 2018 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA | 2018 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA | 2018 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA 2500 | 2018 | 010000 STEERING |
| GMC | SAVANA 2500 | 2018 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA 2500 | 2018 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA 2500 | 2018 | 110000 ELECTRICAL SYSTEM |
| GMC | SAVANA 3500 | 2018 | 010000 STEERING |
| GMC | SAVANA 3500 | 2018 | 030000 SERVICE BRAKES, HYDRAULIC |
| GMC | SAVANA 3500 | 2018 | 060000 ENGINE AND ENGINE COOLING |
| GMC | SAVANA 3500 | 2018 | 110000 ELECTRICAL SYSTEM |
Related CHEVROLET Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized CHEVROLET dealer. Bring this bulletin ID (19-NA-037) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.