TSB: FCCC 108SD, 114SD, 122SD, 4700, 4800, 5700, 5900, 6900, ARGOSY, BUSINESS CLASS M2, BUSINESS CLASS M2 106V, CASCADIA, CENTURY, CENTURY CLASS, CLASSIC XL, COLUMBIA, CONSTELLATION, CONVENTIONAL, CORONADO, CORONADO GLIDER, CUSTOM CHASSIS XCM, CUSTOM CHASSIS XCP, MT45, MT45G, MT55G, XCM, XCP, XCR (1999–2020)

Bulletin 19-009WI — August 5, 2019

Bulletin Details

Bulletin ID19-009WI
ManufacturerFCCC
Models108SD, 114SD, 122SD, 4700, 4800, 5700, 5900, 6900, ARGOSY, BUSINESS CLASS M2, BUSINESS CLASS M2 106V, CASCADIA, CENTURY, CENTURY CLASS, CLASSIC XL, COLUMBIA, CONSTELLATION, CONVENTIONAL, CORONADO, CORONADO GLIDER, CUSTOM CHASSIS XCM, CUSTOM CHASSIS XCP, MT45, MT45G, MT55G, XCM, XCP, XCR
Model Years1999–2020
Date IssuedAugust 5, 2019
Date Added to NHTSAAugust 7, 2019
ComponentSTRUCTURE
Vehicles Affected234 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers

Affected Vehicles

MakeModelYearComponent
FREIGHTLINER 108SD 2020 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2020 160000 STRUCTURE
FREIGHTLINER CASCADIA 2020 160000 STRUCTURE
FCCC XCM 2020 160000 STRUCTURE
FREIGHTLINER 108SD 2019 160000 STRUCTURE
FREIGHTLINER 114SD 2019 160000 STRUCTURE
FREIGHTLINER 122SD 2019 160000 STRUCTURE
WESTERN STAR 4800 2019 160000 STRUCTURE
WESTERN STAR 6900 2019 160000 STRUCTURE
FREIGHTLINER ARGOSY 2019 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2019 160000 STRUCTURE
FREIGHTLINER CASCADIA 2019 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2019 160000 STRUCTURE
WESTERN STAR CONSTELLATION 2019 160000 STRUCTURE
FREIGHTLINER CORONADO 2019 160000 STRUCTURE
FCCC MT45 2019 160000 STRUCTURE
FCCC MT45G 2019 160000 STRUCTURE
FCCC MT55G 2019 160000 STRUCTURE
FCCC XCM 2019 160000 STRUCTURE
FCCC XCP 2019 160000 STRUCTURE
FCCC XCR 2019 160000 STRUCTURE
FREIGHTLINER 108SD 2018 160000 STRUCTURE
FREIGHTLINER 114SD 2018 160000 STRUCTURE
FREIGHTLINER 122SD 2018 160000 STRUCTURE
WESTERN STAR 4800 2018 160000 STRUCTURE
WESTERN STAR 5700 2018 160000 STRUCTURE
WESTERN STAR 5900 2018 160000 STRUCTURE
WESTERN STAR 6900 2018 160000 STRUCTURE
FREIGHTLINER ARGOSY 2018 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2018 160000 STRUCTURE
FREIGHTLINER CASCADIA 2018 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2018 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2018 160000 STRUCTURE
FREIGHTLINER CONVENTIONAL 2018 160000 STRUCTURE
FREIGHTLINER CORONADO 2018 160000 STRUCTURE
FREIGHTLINER CUSTOM CHASSIS XCM 2018 160000 STRUCTURE
FREIGHTLINER CUSTOM CHASSIS XCP 2018 160000 STRUCTURE
FCCC MT45 2018 160000 STRUCTURE
FCCC MT45G 2018 160000 STRUCTURE
FCCC MT55G 2018 160000 STRUCTURE
FCCC XCM 2018 160000 STRUCTURE
FCCC XCP 2018 160000 STRUCTURE
FCCC XCR 2018 160000 STRUCTURE
FREIGHTLINER 108SD 2017 160000 STRUCTURE
FREIGHTLINER 114SD 2017 160000 STRUCTURE
FREIGHTLINER 122SD 2017 160000 STRUCTURE
WESTERN STAR 4700 2017 160000 STRUCTURE
WESTERN STAR 4800 2017 160000 STRUCTURE
WESTERN STAR 5700 2017 160000 STRUCTURE
WESTERN STAR 5900 2017 160000 STRUCTURE
WESTERN STAR 6900 2017 160000 STRUCTURE
FREIGHTLINER ARGOSY 2017 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2017 160000 STRUCTURE
FREIGHTLINER CASCADIA 2017 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2017 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2017 160000 STRUCTURE
FREIGHTLINER CONVENTIONAL 2017 160000 STRUCTURE
FREIGHTLINER CORONADO 2017 160000 STRUCTURE
FCCC MT45 2017 160000 STRUCTURE
FCCC MT55G 2017 160000 STRUCTURE
FCCC XCM 2017 160000 STRUCTURE
FCCC XCP 2017 160000 STRUCTURE
FCCC XCR 2017 160000 STRUCTURE
FREIGHTLINER 108SD 2016 160000 STRUCTURE
FREIGHTLINER 114SD 2016 160000 STRUCTURE
FREIGHTLINER 122SD 2016 160000 STRUCTURE
WESTERN STAR 4700 2016 160000 STRUCTURE
WESTERN STAR 4800 2016 160000 STRUCTURE
WESTERN STAR 5700 2016 160000 STRUCTURE
WESTERN STAR 5900 2016 160000 STRUCTURE
WESTERN STAR 6900 2016 160000 STRUCTURE
FREIGHTLINER ARGOSY 2016 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2016 160000 STRUCTURE
FREIGHTLINER CASCADIA 2016 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2016 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2016 160000 STRUCTURE
WESTERN STAR CONSTELLATION 2016 160000 STRUCTURE
FREIGHTLINER CONVENTIONAL 2016 160000 STRUCTURE
FREIGHTLINER CORONADO 2016 160000 STRUCTURE
FREIGHTLINER CORONADO GLIDER 2016 160000 STRUCTURE
FCCC MT45 2016 160000 STRUCTURE
FCCC MT55G 2016 160000 STRUCTURE
FCCC XCM 2016 160000 STRUCTURE
FCCC XCP 2016 160000 STRUCTURE
FCCC XCR 2016 160000 STRUCTURE
FREIGHTLINER 108SD 2015 160000 STRUCTURE
FREIGHTLINER 114SD 2015 160000 STRUCTURE
FREIGHTLINER 122SD 2015 160000 STRUCTURE
WESTERN STAR 4700 2015 160000 STRUCTURE
WESTERN STAR 4800 2015 160000 STRUCTURE
WESTERN STAR 5700 2015 160000 STRUCTURE
WESTERN STAR 5900 2015 160000 STRUCTURE
WESTERN STAR 6900 2015 160000 STRUCTURE
FREIGHTLINER ARGOSY 2015 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2015 160000 STRUCTURE
FREIGHTLINER CASCADIA 2015 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2015 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2015 160000 STRUCTURE
WESTERN STAR CONSTELLATION 2015 160000 STRUCTURE
FREIGHTLINER CONVENTIONAL 2015 160000 STRUCTURE
FREIGHTLINER CORONADO 2015 160000 STRUCTURE
FCCC MT45 2015 160000 STRUCTURE
FCCC MT45G 2015 160000 STRUCTURE
FCCC MT55G 2015 160000 STRUCTURE
FCCC XCM 2015 160000 STRUCTURE
FCCC XCP 2015 160000 STRUCTURE
FCCC XCR 2015 160000 STRUCTURE
FREIGHTLINER 108SD 2014 160000 STRUCTURE
FREIGHTLINER 114SD 2014 160000 STRUCTURE
FREIGHTLINER 122SD 2014 160000 STRUCTURE
FREIGHTLINER ARGOSY 2014 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2014 160000 STRUCTURE
FREIGHTLINER CASCADIA 2014 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2014 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2014 160000 STRUCTURE
FREIGHTLINER 108SD 2013 160000 STRUCTURE
FREIGHTLINER 114SD 2013 160000 STRUCTURE
FREIGHTLINER 122SD 2013 160000 STRUCTURE
FREIGHTLINER ARGOSY 2013 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2013 160000 STRUCTURE
FREIGHTLINER CASCADIA 2013 160000 STRUCTURE
FREIGHTLINER CENTURY 2013 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2013 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2013 160000 STRUCTURE
FREIGHTLINER 108SD 2012 160000 STRUCTURE
FREIGHTLINER 114SD 2012 160000 STRUCTURE
FREIGHTLINER 122SD 2012 160000 STRUCTURE
FREIGHTLINER ARGOSY 2012 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2012 160000 STRUCTURE
FREIGHTLINER CASCADIA 2012 160000 STRUCTURE
FREIGHTLINER CENTURY 2012 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2012 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2012 160000 STRUCTURE
FREIGHTLINER 108SD 2011 160000 STRUCTURE
FREIGHTLINER 114SD 2011 160000 STRUCTURE
FREIGHTLINER 122SD 2011 160000 STRUCTURE
FREIGHTLINER ARGOSY 2011 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2011 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 106V 2011 160000 STRUCTURE
FREIGHTLINER CASCADIA 2011 160000 STRUCTURE
FREIGHTLINER CENTURY 2011 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2011 160000 STRUCTURE
FREIGHTLINER CLASSIC XL 2011 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2011 160000 STRUCTURE
FREIGHTLINER 108SD 2010 160000 STRUCTURE
FREIGHTLINER 114SD 2010 160000 STRUCTURE
FREIGHTLINER 122SD 2010 160000 STRUCTURE
FREIGHTLINER ARGOSY 2010 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2010 160000 STRUCTURE
FREIGHTLINER CASCADIA 2010 160000 STRUCTURE
FREIGHTLINER CENTURY 2010 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2010 160000 STRUCTURE
FREIGHTLINER CLASSIC XL 2010 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2010 160000 STRUCTURE
FREIGHTLINER 108SD 2009 160000 STRUCTURE
FREIGHTLINER 114SD 2009 160000 STRUCTURE
FREIGHTLINER 122SD 2009 160000 STRUCTURE
FREIGHTLINER ARGOSY 2009 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2009 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 106V 2009 160000 STRUCTURE
FREIGHTLINER CASCADIA 2009 160000 STRUCTURE
FREIGHTLINER CENTURY 2009 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2009 160000 STRUCTURE
FREIGHTLINER CLASSIC XL 2009 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2009 160000 STRUCTURE
FREIGHTLINER 108SD 2008 160000 STRUCTURE
FREIGHTLINER 114SD 2008 160000 STRUCTURE
FREIGHTLINER 122SD 2008 160000 STRUCTURE
FREIGHTLINER ARGOSY 2008 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2008 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 106V 2008 160000 STRUCTURE
FREIGHTLINER CASCADIA 2008 160000 STRUCTURE
FREIGHTLINER CENTURY 2008 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2008 160000 STRUCTURE
FREIGHTLINER CLASSIC XL 2008 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2008 160000 STRUCTURE
FREIGHTLINER 108SD 2007 160000 STRUCTURE
FREIGHTLINER 114SD 2007 160000 STRUCTURE
FREIGHTLINER 122SD 2007 160000 STRUCTURE
FREIGHTLINER ARGOSY 2007 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 106V 2007 160000 STRUCTURE
FREIGHTLINER CASCADIA 2007 160000 STRUCTURE
FREIGHTLINER CENTURY 2007 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2007 160000 STRUCTURE
FREIGHTLINER CLASSIC XL 2007 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2007 160000 STRUCTURE
FREIGHTLINER 108SD 2006 160000 STRUCTURE
FREIGHTLINER 114SD 2006 160000 STRUCTURE
FREIGHTLINER 122SD 2006 160000 STRUCTURE
FREIGHTLINER ARGOSY 2006 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 106V 2006 160000 STRUCTURE
FREIGHTLINER CASCADIA 2006 160000 STRUCTURE
FREIGHTLINER CENTURY 2006 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2006 160000 STRUCTURE
FREIGHTLINER CLASSIC XL 2006 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2006 160000 STRUCTURE
FREIGHTLINER 108SD 2005 160000 STRUCTURE
FREIGHTLINER 114SD 2005 160000 STRUCTURE
FREIGHTLINER 122SD 2005 160000 STRUCTURE
FREIGHTLINER ARGOSY 2005 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 106V 2005 160000 STRUCTURE
FREIGHTLINER CASCADIA 2005 160000 STRUCTURE
FREIGHTLINER CENTURY 2005 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2005 160000 STRUCTURE
FREIGHTLINER CLASSIC XL 2005 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2005 160000 STRUCTURE
FREIGHTLINER 108SD 2004 160000 STRUCTURE
FREIGHTLINER 114SD 2004 160000 STRUCTURE
FREIGHTLINER 122SD 2004 160000 STRUCTURE
FREIGHTLINER ARGOSY 2004 160000 STRUCTURE
FREIGHTLINER CASCADIA 2004 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2004 160000 STRUCTURE
FREIGHTLINER 108SD 2003 160000 STRUCTURE
FREIGHTLINER CASCADIA 2003 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2003 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2003 160000 STRUCTURE
FREIGHTLINER 108SD 2002 160000 STRUCTURE
FREIGHTLINER CASCADIA 2002 160000 STRUCTURE
FREIGHTLINER CENTURY CLASS 2002 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2002 160000 STRUCTURE
FREIGHTLINER 108SD 2001 160000 STRUCTURE
FREIGHTLINER 108SD 2000 160000 STRUCTURE
FREIGHTLINER ARGOSY 2000 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 2000 160000 STRUCTURE
FREIGHTLINER CENTURY 2000 160000 STRUCTURE
FREIGHTLINER COLUMBIA 2000 160000 STRUCTURE
FREIGHTLINER ARGOSY 1999 160000 STRUCTURE
FREIGHTLINER BUSINESS CLASS M2 1999 160000 STRUCTURE
FREIGHTLINER CENTURY 1999 160000 STRUCTURE
FREIGHTLINER COLUMBIA 1999 160000 STRUCTURE

Related FCCC Recalls

CampaignModelYearComponentSummary
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XBS 2025 SERVICE BRAKES, AIR:DISC:CALIPER Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, ...
MT50E 2026 SERVICE BRAKES, AIR:DISC:CALIPER Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, ...
MT55G 2026 STEERING:LINKAGES:TIE ROD ASSEMBLY Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Weste...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FCCC dealer. Bring this bulletin ID (19-009WI) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.