TSB: JEEP COMPASS, COMPASS FWD, PATRIOT, PATRIOT FWD (2010-2011)

Bulletin 19-001-12 - January 20, 2012

Bulletin Details

Bulletin ID19-001-12
ManufacturerJEEP
ModelsCOMPASS, COMPASS FWD, PATRIOT, PATRIOT FWD
Model Years2010-2011
Date IssuedJanuary 20, 2012
Date Added to NHTSAApril 13, 2012
ComponentSTEERING:HYDRAULIC POWER ASSIST SYSTEM
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

CHRYSLER: MAY BE A WHINE NOISE COMING FROM THE POWER STEERING DURING ALL DRIVING CONDITIONS. WHEN STEERING LEFT OR RIGHT OR CHANGING THE ENGINE RPM MAY EFFECT THE NOISE. *KB

Affected Vehicles

MakeModelYearComponent
JEEP COMPASS 2011 015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM
JEEP COMPASS 2011 015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
JEEP PATRIOT 2011 015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM
JEEP PATRIOT 2011 015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
JEEP COMPASS FWD 2010 015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM
JEEP COMPASS FWD 2010 015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
JEEP PATRIOT FWD 2010 015000 STEERING:HYDRAULIC POWER ASSIST SYSTEM
JEEP PATRIOT FWD 2010 015200 STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Related JEEP Recalls

CampaignModelYearComponentSummary
WRANGLER 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
GRAND WAGONEER L 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
GRAND WAGONEER 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
GRAND CHEROKEE L 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...
GRAND CHEROKEE 2026 BACK OVER PREVENTION: SENSING SYSTEM:... Chrysler (FCA US, LLC) is recalling certain 2026 Jeep Wrangler, Jeep Gladiato...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized JEEP dealer. Bring this bulletin ID (19-001-12) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.