TSB: CADILLAC ESCALADE, ESCALADE ESV, EXPRESS, SAVANA, SIERRA, SIERRA 1500, SIERRA 2500, SIERRA 3500, SIERRA DENALI, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SUBURBAN, TAHOE, YUKON, YUKON XL (2015–2018)

Bulletin 17NA214 — November 20, 2017

Bulletin Details

Bulletin ID17NA214
ManufacturerCADILLAC
ModelsESCALADE, ESCALADE ESV, EXPRESS, SAVANA, SIERRA, SIERRA 1500, SIERRA 2500, SIERRA 3500, SIERRA DENALI, SILVERADO, SILVERADO 1500, SILVERADO 2500, SILVERADO 3500, SUBURBAN, TAHOE, YUKON, YUKON XL
Model Years2015–2018
Date IssuedNovember 20, 2017
Date Added to NHTSAJune 4, 2018
ComponentELECTRICAL SYSTEM
Vehicles Affected270 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This technical bulletin provides repair information to correct customer concerns of OnStar, XM, GPS or antenna malfunction ? may set DTC B2462, B2470 or B125C - and/or water leak on headliner at sun visor or overhead console areas, possible

Affected Vehicles

MakeModelYearComponent
CADILLAC ESCALADE 2018 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE 2018 161000 STRUCTURE:FRAME AND MEMBERS
CADILLAC ESCALADE 2018 350000 EQUIPMENT
CADILLAC ESCALADE 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE 2018 350000 EQUIPMENT
CADILLAC ESCALADE 2018 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE ESV 2018 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE ESV 2018 161000 STRUCTURE:FRAME AND MEMBERS
CADILLAC ESCALADE ESV 2018 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE ESV 2018 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET EXPRESS 2018 110000 ELECTRICAL SYSTEM
CHEVROLET EXPRESS 2018 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET EXPRESS 2018 350000 EQUIPMENT
CHEVROLET EXPRESS 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SAVANA 2018 110000 ELECTRICAL SYSTEM
GMC SAVANA 2018 161000 STRUCTURE:FRAME AND MEMBERS
GMC SAVANA 2018 350000 EQUIPMENT
GMC SAVANA 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 1500 2018 350000 EQUIPMENT
GMC SIERRA 1500 2018 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 2500 2018 110000 ELECTRICAL SYSTEM
GMC SIERRA 2500 2018 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 2500 2018 350000 EQUIPMENT
GMC SIERRA 2500 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2500 2018 350000 EQUIPMENT
GMC SIERRA 2500 2018 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 3500 2018 350000 EQUIPMENT
GMC SIERRA 3500 2018 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA DENALI 2018 110000 ELECTRICAL SYSTEM
GMC SIERRA DENALI 2018 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA DENALI 2018 350000 EQUIPMENT
GMC SIERRA DENALI 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA DENALI 2018 350000 EQUIPMENT
GMC SIERRA DENALI 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 1500 2018 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 2500 2018 110000 ELECTRICAL SYSTEM
CHEVROLET SILVERADO 2500 2018 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 2500 2018 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2500 2018 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 3500 2018 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SUBURBAN 2018 110000 ELECTRICAL SYSTEM
CHEVROLET SUBURBAN 2018 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SUBURBAN 2018 350000 EQUIPMENT
CHEVROLET SUBURBAN 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SUBURBAN 2018 350000 EQUIPMENT
CHEVROLET SUBURBAN 2018 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TAHOE 2018 110000 ELECTRICAL SYSTEM
CHEVROLET TAHOE 2018 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET TAHOE 2018 350000 EQUIPMENT
CHEVROLET TAHOE 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET TAHOE 2018 350000 EQUIPMENT
CHEVROLET TAHOE 2018 353000 EQUIPMENT:ELECTRICAL
GMC YUKON 2018 110000 ELECTRICAL SYSTEM
GMC YUKON 2018 161000 STRUCTURE:FRAME AND MEMBERS
GMC YUKON 2018 350000 EQUIPMENT
GMC YUKON 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON 2018 350000 EQUIPMENT
GMC YUKON 2018 353000 EQUIPMENT:ELECTRICAL
GMC YUKON XL 2018 110000 ELECTRICAL SYSTEM
GMC YUKON XL 2018 161000 STRUCTURE:FRAME AND MEMBERS
GMC YUKON XL 2018 350000 EQUIPMENT
GMC YUKON XL 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 2018 350000 EQUIPMENT
GMC YUKON XL 2018 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE 2017 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE 2017 161000 STRUCTURE:FRAME AND MEMBERS
CADILLAC ESCALADE 2017 350000 EQUIPMENT
CADILLAC ESCALADE 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE 2017 350000 EQUIPMENT
CADILLAC ESCALADE 2017 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE ESV 2017 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE ESV 2017 161000 STRUCTURE:FRAME AND MEMBERS
CADILLAC ESCALADE ESV 2017 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE ESV 2017 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET EXPRESS 2017 110000 ELECTRICAL SYSTEM
CHEVROLET EXPRESS 2017 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET EXPRESS 2017 350000 EQUIPMENT
CHEVROLET EXPRESS 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SAVANA 2017 110000 ELECTRICAL SYSTEM
GMC SAVANA 2017 161000 STRUCTURE:FRAME AND MEMBERS
GMC SAVANA 2017 350000 EQUIPMENT
GMC SAVANA 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2017 110000 ELECTRICAL SYSTEM
GMC SIERRA 2017 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 2017 350000 EQUIPMENT
GMC SIERRA 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2017 350000 EQUIPMENT
GMC SIERRA 2017 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 1500 2017 350000 EQUIPMENT
GMC SIERRA 1500 2017 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 2500 2017 350000 EQUIPMENT
GMC SIERRA 2500 2017 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 3500 2017 350000 EQUIPMENT
GMC SIERRA 3500 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 2017 110000 ELECTRICAL SYSTEM
CHEVROLET SILVERADO 2017 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 2017 350000 EQUIPMENT
CHEVROLET SILVERADO 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2017 350000 EQUIPMENT
CHEVROLET SILVERADO 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 1500 2017 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 2500 2017 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 3500 2017 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SUBURBAN 2017 110000 ELECTRICAL SYSTEM
CHEVROLET SUBURBAN 2017 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SUBURBAN 2017 350000 EQUIPMENT
CHEVROLET SUBURBAN 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SUBURBAN 2017 350000 EQUIPMENT
CHEVROLET SUBURBAN 2017 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TAHOE 2017 110000 ELECTRICAL SYSTEM
CHEVROLET TAHOE 2017 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET TAHOE 2017 350000 EQUIPMENT
CHEVROLET TAHOE 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET TAHOE 2017 350000 EQUIPMENT
CHEVROLET TAHOE 2017 353000 EQUIPMENT:ELECTRICAL
GMC YUKON 2017 110000 ELECTRICAL SYSTEM
GMC YUKON 2017 161000 STRUCTURE:FRAME AND MEMBERS
GMC YUKON 2017 350000 EQUIPMENT
GMC YUKON 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON 2017 350000 EQUIPMENT
GMC YUKON 2017 353000 EQUIPMENT:ELECTRICAL
GMC YUKON XL 2017 110000 ELECTRICAL SYSTEM
GMC YUKON XL 2017 161000 STRUCTURE:FRAME AND MEMBERS
GMC YUKON XL 2017 350000 EQUIPMENT
GMC YUKON XL 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 2017 350000 EQUIPMENT
GMC YUKON XL 2017 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE 2016 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE 2016 161000 STRUCTURE:FRAME AND MEMBERS
CADILLAC ESCALADE 2016 350000 EQUIPMENT
CADILLAC ESCALADE 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE 2016 350000 EQUIPMENT
CADILLAC ESCALADE 2016 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE ESV 2016 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE ESV 2016 161000 STRUCTURE:FRAME AND MEMBERS
CADILLAC ESCALADE ESV 2016 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE ESV 2016 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET EXPRESS 2016 110000 ELECTRICAL SYSTEM
CHEVROLET EXPRESS 2016 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET EXPRESS 2016 350000 EQUIPMENT
CHEVROLET EXPRESS 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SAVANA 2016 110000 ELECTRICAL SYSTEM
GMC SAVANA 2016 161000 STRUCTURE:FRAME AND MEMBERS
GMC SAVANA 2016 350000 EQUIPMENT
GMC SAVANA 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 1500 2016 350000 EQUIPMENT
GMC SIERRA 1500 2016 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 2500 2016 110000 ELECTRICAL SYSTEM
GMC SIERRA 2500 2016 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 2500 2016 350000 EQUIPMENT
GMC SIERRA 2500 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2500 2016 350000 EQUIPMENT
GMC SIERRA 2500 2016 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 3500 2016 350000 EQUIPMENT
GMC SIERRA 3500 2016 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA DENALI 2016 110000 ELECTRICAL SYSTEM
GMC SIERRA DENALI 2016 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA DENALI 2016 350000 EQUIPMENT
GMC SIERRA DENALI 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA DENALI 2016 350000 EQUIPMENT
GMC SIERRA DENALI 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 1500 2016 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 2500 2016 110000 ELECTRICAL SYSTEM
CHEVROLET SILVERADO 2500 2016 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 2500 2016 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2500 2016 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 3500 2016 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SUBURBAN 2016 110000 ELECTRICAL SYSTEM
CHEVROLET SUBURBAN 2016 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SUBURBAN 2016 350000 EQUIPMENT
CHEVROLET SUBURBAN 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SUBURBAN 2016 350000 EQUIPMENT
CHEVROLET SUBURBAN 2016 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TAHOE 2016 110000 ELECTRICAL SYSTEM
CHEVROLET TAHOE 2016 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET TAHOE 2016 350000 EQUIPMENT
CHEVROLET TAHOE 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET TAHOE 2016 350000 EQUIPMENT
CHEVROLET TAHOE 2016 353000 EQUIPMENT:ELECTRICAL
GMC YUKON 2016 110000 ELECTRICAL SYSTEM
GMC YUKON 2016 161000 STRUCTURE:FRAME AND MEMBERS
GMC YUKON 2016 350000 EQUIPMENT
GMC YUKON 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON 2016 350000 EQUIPMENT
GMC YUKON 2016 353000 EQUIPMENT:ELECTRICAL
GMC YUKON XL 2016 110000 ELECTRICAL SYSTEM
GMC YUKON XL 2016 161000 STRUCTURE:FRAME AND MEMBERS
GMC YUKON XL 2016 350000 EQUIPMENT
GMC YUKON XL 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 2016 350000 EQUIPMENT
GMC YUKON XL 2016 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE 2015 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE 2015 161000 STRUCTURE:FRAME AND MEMBERS
CADILLAC ESCALADE 2015 350000 EQUIPMENT
CADILLAC ESCALADE 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE 2015 350000 EQUIPMENT
CADILLAC ESCALADE 2015 353000 EQUIPMENT:ELECTRICAL
CADILLAC ESCALADE ESV 2015 110000 ELECTRICAL SYSTEM
CADILLAC ESCALADE ESV 2015 161000 STRUCTURE:FRAME AND MEMBERS
CADILLAC ESCALADE ESV 2015 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
CADILLAC ESCALADE ESV 2015 350000 EQUIPMENT
CADILLAC ESCALADE ESV 2015 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 1500 2015 350000 EQUIPMENT
GMC SIERRA 1500 2015 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 2500 2015 110000 ELECTRICAL SYSTEM
GMC SIERRA 2500 2015 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA 2500 2015 350000 EQUIPMENT
GMC SIERRA 2500 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA 2500 2015 350000 EQUIPMENT
GMC SIERRA 2500 2015 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA 3500 2015 350000 EQUIPMENT
GMC SIERRA 3500 2015 353000 EQUIPMENT:ELECTRICAL
GMC SIERRA DENALI 2015 110000 ELECTRICAL SYSTEM
GMC SIERRA DENALI 2015 161000 STRUCTURE:FRAME AND MEMBERS
GMC SIERRA DENALI 2015 350000 EQUIPMENT
GMC SIERRA DENALI 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC SIERRA DENALI 2015 350000 EQUIPMENT
GMC SIERRA DENALI 2015 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 1500 2015 350000 EQUIPMENT
CHEVROLET SILVERADO 1500 2015 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 2500 2015 110000 ELECTRICAL SYSTEM
CHEVROLET SILVERADO 2500 2015 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SILVERADO 2500 2015 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SILVERADO 2500 2015 350000 EQUIPMENT
CHEVROLET SILVERADO 2500 2015 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SILVERADO 3500 2015 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2015 353000 EQUIPMENT:ELECTRICAL
CHEVROLET SUBURBAN 2015 110000 ELECTRICAL SYSTEM
CHEVROLET SUBURBAN 2015 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET SUBURBAN 2015 350000 EQUIPMENT
CHEVROLET SUBURBAN 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET SUBURBAN 2015 350000 EQUIPMENT
CHEVROLET SUBURBAN 2015 353000 EQUIPMENT:ELECTRICAL
CHEVROLET TAHOE 2015 110000 ELECTRICAL SYSTEM
CHEVROLET TAHOE 2015 161000 STRUCTURE:FRAME AND MEMBERS
CHEVROLET TAHOE 2015 350000 EQUIPMENT
CHEVROLET TAHOE 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
CHEVROLET TAHOE 2015 350000 EQUIPMENT
CHEVROLET TAHOE 2015 353000 EQUIPMENT:ELECTRICAL
GMC YUKON 2015 110000 ELECTRICAL SYSTEM
GMC YUKON 2015 161000 STRUCTURE:FRAME AND MEMBERS
GMC YUKON 2015 350000 EQUIPMENT
GMC YUKON 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON 2015 350000 EQUIPMENT
GMC YUKON 2015 353000 EQUIPMENT:ELECTRICAL
GMC YUKON XL 2015 110000 ELECTRICAL SYSTEM
GMC YUKON XL 2015 161000 STRUCTURE:FRAME AND MEMBERS
GMC YUKON XL 2015 350000 EQUIPMENT
GMC YUKON XL 2015 356000 EQUIPMENT ADAPTIVE/MOBILITY
GMC YUKON XL 2015 350000 EQUIPMENT
GMC YUKON XL 2015 353000 EQUIPMENT:ELECTRICAL

Related CADILLAC Recalls

CampaignModelYearComponentSummary
CTS 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ATS 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
ESCALADE 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2015 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...
SRX 2016 AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR... General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalad...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CADILLAC dealer. Bring this bulletin ID (17NA214) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.