TSB: CHEVROLET 3500, 4500, 4500HD, 4500XD, 5500HD, 5500XD, LOW CAB 3500, LOW CAB 4500, LOW CAB 5500, SILVERADO 3500 (2016-2022)

Bulletin 17NA050 - February 15, 2018

Bulletin Details

Bulletin ID17NA050
ManufacturerCHEVROLET
Models3500, 4500, 4500HD, 4500XD, 5500HD, 5500XD, LOW CAB 3500, LOW CAB 4500, LOW CAB 5500, SILVERADO 3500
Model Years2016-2022
Date IssuedFebruary 15, 2018
Date Added to NHTSAMay 31, 2022
ComponentENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Vehicles Affected111 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This informational bulletin explains how a health report is required when doing repairs on LCF vehicles.

Affected Vehicles

MakeModelYearComponent
CHEVROLET 3500 2022 080000 FUEL SYSTEM, DIESEL
CHEVROLET 3500 2022 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 3500 2022 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500 2022 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500 2022 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500 2022 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500HD 2022 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500HD 2022 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500HD 2022 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500XD 2022 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500XD 2022 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500XD 2022 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500HD 2022 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500HD 2022 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500HD 2022 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500XD 2022 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500XD 2022 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500XD 2022 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 3500 2021 080000 FUEL SYSTEM, DIESEL
CHEVROLET 3500 2021 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 3500 2021 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500HD 2021 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500HD 2021 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500HD 2021 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500XD 2021 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500XD 2021 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500XD 2021 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500HD 2021 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500HD 2021 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500HD 2021 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500XD 2021 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500XD 2021 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500XD 2021 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500HD 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET 4500HD 2020 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500HD 2020 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500HD 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500XD 2020 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500XD 2020 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500XD 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500HD 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET 5500HD 2020 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500HD 2020 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500HD 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500XD 2020 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500XD 2020 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500XD 2020 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500HD 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET 4500HD 2019 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500HD 2019 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500HD 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500XD 2019 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500XD 2019 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500XD 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500HD 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET 5500HD 2019 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500HD 2019 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500HD 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500XD 2019 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500XD 2019 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500XD 2019 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500HD 2018 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500HD 2018 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500HD 2018 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500XD 2018 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500XD 2018 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500XD 2018 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500HD 2018 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500HD 2018 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500HD 2018 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500XD 2018 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500XD 2018 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500XD 2018 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 3500 2017 080000 FUEL SYSTEM, DIESEL
CHEVROLET 3500 2017 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 3500 2017 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500HD 2017 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500HD 2017 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500HD 2017 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 4500XD 2017 080000 FUEL SYSTEM, DIESEL
CHEVROLET 4500XD 2017 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 4500XD 2017 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET 5500HD 2017 080000 FUEL SYSTEM, DIESEL
CHEVROLET 5500HD 2017 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 5500HD 2017 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET LOW CAB 3500 2017 110000 ELECTRICAL SYSTEM
CHEVROLET LOW CAB 3500 2017 350000 EQUIPMENT
CHEVROLET LOW CAB 4500 2017 110000 ELECTRICAL SYSTEM
CHEVROLET LOW CAB 4500 2017 350000 EQUIPMENT
CHEVROLET LOW CAB 4500 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET LOW CAB 5500 2017 110000 ELECTRICAL SYSTEM
CHEVROLET LOW CAB 5500 2017 350000 EQUIPMENT
CHEVROLET LOW CAB 5500 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET LOW CAB 5500 2017 080000 FUEL SYSTEM, DIESEL
CHEVROLET LOW CAB 5500 2017 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET LOW CAB 5500 2017 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET SILVERADO 3500 2017 110000 ELECTRICAL SYSTEM
CHEVROLET SILVERADO 3500 2017 350000 EQUIPMENT
CHEVROLET SILVERADO 3500 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET 3500 2016 110000 ELECTRICAL SYSTEM
CHEVROLET 3500 2016 350000 EQUIPMENT
CHEVROLET 3500 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
CHEVROLET 3500 2016 080000 FUEL SYSTEM, DIESEL
CHEVROLET 3500 2016 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY
CHEVROLET 3500 2016 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
CHEVROLET LOW CAB 3500 2016 110000 ELECTRICAL SYSTEM
CHEVROLET LOW CAB 3500 2016 350000 EQUIPMENT
CHEVROLET LOW CAB 4500 2016 110000 ELECTRICAL SYSTEM
CHEVROLET LOW CAB 4500 2016 350000 EQUIPMENT
CHEVROLET LOW CAB 5500 2016 110000 ELECTRICAL SYSTEM
CHEVROLET LOW CAB 5500 2016 350000 EQUIPMENT

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHEVROLET dealer. Bring this bulletin ID (17NA050) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.