TSB: CHEVROLET 3500, 4500, 4500HD, 4500XD, 5500HD, 5500XD, LOW CAB 3500, LOW CAB 4500, LOW CAB 5500, SILVERADO 3500 (2016-2022)
Bulletin 17NA050 - February 15, 2018
Bulletin Details
| Bulletin ID | 17NA050 |
| Manufacturer | CHEVROLET |
| Models | 3500, 4500, 4500HD, 4500XD, 5500HD, 5500XD, LOW CAB 3500, LOW CAB 4500, LOW CAB 5500, SILVERADO 3500 |
| Model Years | 2016-2022 |
| Date Issued | February 15, 2018 |
| Date Added to NHTSA | May 31, 2022 |
| Component | ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| Vehicles Affected | 111 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
This informational bulletin explains how a health report is required when doing repairs on LCF vehicles.
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| CHEVROLET | 3500 | 2022 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 3500 | 2022 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 3500 | 2022 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500 | 2022 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500 | 2022 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500 | 2022 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500HD | 2022 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500HD | 2022 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500HD | 2022 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500XD | 2022 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500XD | 2022 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500XD | 2022 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500HD | 2022 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500HD | 2022 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500HD | 2022 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500XD | 2022 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500XD | 2022 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500XD | 2022 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 3500 | 2021 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 3500 | 2021 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 3500 | 2021 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500HD | 2021 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500HD | 2021 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500HD | 2021 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500XD | 2021 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500XD | 2021 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500XD | 2021 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500HD | 2021 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500HD | 2021 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500HD | 2021 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500XD | 2021 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500XD | 2021 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500XD | 2021 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500HD | 2020 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| CHEVROLET | 4500HD | 2020 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500HD | 2020 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500HD | 2020 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500XD | 2020 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500XD | 2020 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500XD | 2020 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500HD | 2020 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| CHEVROLET | 5500HD | 2020 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500HD | 2020 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500HD | 2020 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500XD | 2020 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500XD | 2020 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500XD | 2020 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500HD | 2019 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| CHEVROLET | 4500HD | 2019 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500HD | 2019 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500HD | 2019 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500XD | 2019 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500XD | 2019 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500XD | 2019 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500HD | 2019 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| CHEVROLET | 5500HD | 2019 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500HD | 2019 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500HD | 2019 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500XD | 2019 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500XD | 2019 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500XD | 2019 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500HD | 2018 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500HD | 2018 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500HD | 2018 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500XD | 2018 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500XD | 2018 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500XD | 2018 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500HD | 2018 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500HD | 2018 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500HD | 2018 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500XD | 2018 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500XD | 2018 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500XD | 2018 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 3500 | 2017 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 3500 | 2017 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 3500 | 2017 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500HD | 2017 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500HD | 2017 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500HD | 2017 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 4500XD | 2017 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 4500XD | 2017 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 4500XD | 2017 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | 5500HD | 2017 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 5500HD | 2017 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 5500HD | 2017 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | LOW CAB 3500 | 2017 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | LOW CAB 3500 | 2017 | 350000 EQUIPMENT |
| CHEVROLET | LOW CAB 4500 | 2017 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | LOW CAB 4500 | 2017 | 350000 EQUIPMENT |
| CHEVROLET | LOW CAB 4500 | 2017 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| CHEVROLET | LOW CAB 5500 | 2017 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | LOW CAB 5500 | 2017 | 350000 EQUIPMENT |
| CHEVROLET | LOW CAB 5500 | 2017 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| CHEVROLET | LOW CAB 5500 | 2017 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | LOW CAB 5500 | 2017 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | LOW CAB 5500 | 2017 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | SILVERADO 3500 | 2017 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | SILVERADO 3500 | 2017 | 350000 EQUIPMENT |
| CHEVROLET | SILVERADO 3500 | 2017 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| CHEVROLET | 3500 | 2016 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | 3500 | 2016 | 350000 EQUIPMENT |
| CHEVROLET | 3500 | 2016 | 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL |
| CHEVROLET | 3500 | 2016 | 080000 FUEL SYSTEM, DIESEL |
| CHEVROLET | 3500 | 2016 | 102623 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:SHAFT:INTERMEDIATE/LAY |
| CHEVROLET | 3500 | 2016 | 061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| CHEVROLET | LOW CAB 3500 | 2016 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | LOW CAB 3500 | 2016 | 350000 EQUIPMENT |
| CHEVROLET | LOW CAB 4500 | 2016 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | LOW CAB 4500 | 2016 | 350000 EQUIPMENT |
| CHEVROLET | LOW CAB 5500 | 2016 | 110000 ELECTRICAL SYSTEM |
| CHEVROLET | LOW CAB 5500 | 2016 | 350000 EQUIPMENT |
Related CHEVROLET Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized CHEVROLET dealer. Bring this bulletin ID (17NA050) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.