TSB: CHRYSLER CHRYSLER, E SERIES, EXPLORER SPORT, EXPLORER SPORT TRAC, RANGER (1992–2004)

Bulletin 17254 — October 1, 2003

Bulletin Details

Bulletin ID17254
ManufacturerCHRYSLER
ModelsCHRYSLER, E SERIES, EXPLORER SPORT, EXPLORER SPORT TRAC, RANGER
Model Years1992–2004
Date IssuedOctober 1, 2003
Date Added to NHTSANovember 2, 2017
ComponentSTEERING
Vehicles Affected29 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

CLICKING/POPPING NOISE FROM UPPER STEERING COLUMN AREA WHEN TURNING. 2004 E SERIES AND EXPLORER SPORT TRAC ALSO INCLUDED. *TT

Affected Vehicles

MakeModelYearComponent
FORD RANGER 2004 010000 STEERING
FORD E SERIES 2003 010000 STEERING
FORD EXPLORER SPORT 2003 010000 STEERING
FORD EXPLORER SPORT TRAC 2003 010000 STEERING
FORD RANGER 2003 010000 STEERING
FORD E SERIES 2002 010000 STEERING
FORD EXPLORER SPORT 2002 010000 STEERING
FORD EXPLORER SPORT TRAC 2002 010000 STEERING
FORD RANGER 2002 010000 STEERING
FORD E SERIES 2001 010000 STEERING
FORD EXPLORER SPORT 2001 010000 STEERING
FORD EXPLORER SPORT TRAC 2001 010000 STEERING
FORD RANGER 2001 010000 STEERING
FORD E SERIES 2000 010000 STEERING
FORD RANGER 2000 010000 STEERING
FORD E SERIES 1999 010000 STEERING
FORD RANGER 1999 010000 STEERING
FORD E SERIES 1998 010000 STEERING
FORD RANGER 1998 010000 STEERING
FORD E SERIES 1997 010000 STEERING
FORD RANGER 1997 010000 STEERING
FORD E SERIES 1996 010000 STEERING
FORD RANGER 1996 010000 STEERING
FORD E SERIES 1995 010000 STEERING
FORD RANGER 1995 010000 STEERING
FORD E SERIES 1994 010000 STEERING
FORD E SERIES 1993 010000 STEERING
FORD E SERIES 1992 010000 STEERING
CHRYSLER CHRYSLER 123000 EXTERIOR LIGHTING:TAIL LIGHTS

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized CHRYSLER dealer. Bring this bulletin ID (17254) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.