TSB: FORD C-MAX, C-MAX ENERGI, C-MAX HYBRID, E-150, E-250, E-350, E-450, ECONOLINE, EDGE, ESCAPE, EXPEDITION, EXPLORER, EXPLORER POLICE INTERCEPT, F-150, F-250, F-250 SD, F-350, F-350 SD, F-450, F-450 SD, F-53, F-550, F-550 SD, F-59, F-650, F-650 SD, F-750, F-750 SD, FIESTA, FLEX, FOCUS, FOCUS ELECTRIC, FOCUS RS, FUSION, FUSION ENERGI, FUSION HYBRID, MUSTANG, POLICE INTERCEPTOR SEDAN, POLICE INTERCEPTOR UTILIT, RANGER, STRIPPED CHASSIS, TAURUS, TAURUS POLICE INTERCEPTOR, TRANSIT, TRANSIT CONNECT, TRANSIT T-350 HD (2015-2016)
Bulletin 16B10 - April 5, 2016
Bulletin Details
| Bulletin ID | 16B10 |
| Manufacturer | FORD |
| Models | C-MAX, C-MAX ENERGI, C-MAX HYBRID, E-150, E-250, E-350, E-450, ECONOLINE, EDGE, ESCAPE, EXPEDITION, EXPLORER, EXPLORER POLICE INTERCEPT, F-150, F-250, F-250 SD, F-350, F-350 SD, F-450, F-450 SD, F-53, F-550, F-550 SD, F-59, F-650, F-650 SD, F-750, F-750 SD, FIESTA, FLEX, FOCUS, FOCUS ELECTRIC, FOCUS RS, FUSION, FUSION ENERGI, FUSION HYBRID, MUSTANG, POLICE INTERCEPTOR SEDAN, POLICE INTERCEPTOR UTILIT, RANGER, STRIPPED CHASSIS, TAURUS, TAURUS POLICE INTERCEPTOR, TRANSIT, TRANSIT CONNECT, TRANSIT T-350 HD |
| Model Years | 2015-2016 |
| Date Issued | April 5, 2016 |
| Date Added to NHTSA | December 7, 2020 |
| Component | ELECTRICAL SYSTEM |
| Vehicles Affected | 92 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Certain 2015-2016 Model Year Transit Connect Vehicles Radio and Front Display Anomalies In some of the affected vehicles, the front control/display interface module (FCDIM) may have been unintentionally programmed for the European market
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| FORD | C-MAX | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | C-MAX ENERGI | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | C-MAX HYBRID | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | E-150 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | E-250 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | E-350 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | E-450 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | ECONOLINE | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | EDGE | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | ESCAPE | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPEDITION | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER POLICE INTERCEPT | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-250 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-250 SD | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-350 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-350 SD | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-450 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-450 SD | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-53 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-550 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-550 SD | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-59 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-650 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-650 SD | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-750 | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | F-750 SD | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FIESTA | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FLEX | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FOCUS | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FOCUS ELECTRIC | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FOCUS RS | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION ENERGI | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION HYBRID | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | MUSTANG | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | POLICE INTERCEPTOR SEDAN | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | POLICE INTERCEPTOR UTILIT | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | RANGER | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | STRIPPED CHASSIS | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | TAURUS | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | TRANSIT | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | TRANSIT CONNECT | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| FORD | TRANSIT CONNECT | 2016 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| FORD | TRANSIT CONNECT | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | TRANSIT T-350 HD | 2016 | 110000 ELECTRICAL SYSTEM |
| FORD | C-MAX | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | C-MAX ENERGI | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | C-MAX HYBRID | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | E-150 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | E-250 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | E-350 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | E-450 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | ECONOLINE | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | EDGE | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | ESCAPE | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPEDITION | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | EXPLORER POLICE INTERCEPT | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-150 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-250 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-250 SD | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-350 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-350 SD | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-450 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-450 SD | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-53 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-550 SD | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-59 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-650 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-650 SD | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-750 | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | F-750 SD | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | FIESTA | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | FLEX | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | FOCUS | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | FOCUS ELECTRIC | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION ENERGI | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | FUSION HYBRID | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | MUSTANG | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | POLICE INTERCEPTOR SEDAN | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | POLICE INTERCEPTOR UTILIT | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | RANGER | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | STRIPPED CHASSIS | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | TAURUS | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | TAURUS POLICE INTERCEPTOR | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | TRANSIT | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | TRANSIT CONNECT | 2015 | 110000 ELECTRICAL SYSTEM |
| FORD | TRANSIT CONNECT | 2015 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| FORD | TRANSIT CONNECT | 2015 | 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
Related FORD Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (16B10) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.