TSB: HINO 195H, 238, 258, 268, 338, CONVENTIONAL LDT W/ JO5E, CONVENTIONAL MODELS, CONVENTIONAL TRUCKS W/JO8, CONVENTIONAL W/ BURNER SY, JHD2, JHP2, NA6J, NB6J, NC6J, ND8J, NE8J, NF8J, NH8J, NJ8J, NV8J, XFC, XJC (2012–2015)

Bulletin 167-B1511-12 — February 4, 2015

Bulletin Details

Bulletin ID167-B1511-12
ManufacturerHINO
Models195H, 238, 258, 268, 338, CONVENTIONAL LDT W/ JO5E, CONVENTIONAL MODELS, CONVENTIONAL TRUCKS W/JO8, CONVENTIONAL W/ BURNER SY, JHD2, JHP2, NA6J, NB6J, NC6J, ND8J, NE8J, NF8J, NH8J, NJ8J, NV8J, XFC, XJC
Model Years2012–2015
Date IssuedFebruary 4, 2015
Date Added to NHTSASeptember 13, 2017
ComponentSTEERING: STEERING WHEEL/HANDLE BAR
Vehicles Affected77 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SB-15-011 The following TSB (Technical Service Bulletin) outlines the inspection method for steering wheel free play and the adjustment procedure of the steering gear.

Affected Vehicles

MakeModelYearComponent
HINO 195H 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 238 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 258 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 268 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 338 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL LDT W/ JO5E 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL MODELS 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL TRUCKS W/JO8 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO JHD2 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO JHP2 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO ND8J 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NE8J 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NF8J 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NH8J 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NJ8J 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NV8J 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO XFC 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO XJC 2015 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 195H 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 238 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 258 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 268 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 338 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL LDT W/ JO5E 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL MODELS 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL TRUCKS W/JO8 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL W/ BURNER SY 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO JHD2 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO JHP2 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO ND8J 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NE8J 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NF8J 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NH8J 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NJ8J 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NV8J 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO XFC 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO XJC 2014 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 195H 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 238 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 258 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 268 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 338 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL LDT W/ JO5E 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL MODELS 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL TRUCKS W/JO8 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL W/ BURNER SY 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO JHD2 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO JHP2 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NA6J 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NB6J 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NC6J 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO ND8J 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NE8J 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NF8J 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NJ8J 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NV8J 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO XFC 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO XJC 2013 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 238 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 258 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 268 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO 338 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL MODELS 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL TRUCKS W/JO8 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO CONVENTIONAL W/ BURNER SY 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO JHD2 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO JHP2 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NA6J 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NB6J 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NC6J 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO ND8J 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NE8J 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NF8J 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NJ8J 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO NV8J 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO XFC 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR
HINO XJC 2012 011000 STEERING: STEERING WHEEL/HANDLE BAR

Related HINO Recalls

CampaignModelYearComponentSummary
NH7G 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2026 NV7G, NV7D, N...
NV7G 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2026 NV7G, NV7D, N...
NH7K 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2026 NV7G, NV7D, N...
NJ7E 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2026 NV7G, NV7D, N...
NV7D 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2026 NV7G, NV7D, N...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized HINO dealer. Bring this bulletin ID (167-B1511-12) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.