TSB: HINO 238, 258, 268, 338 (2011–2016)

Bulletin 167-A1501-12 — November 19, 2015

Bulletin Details

Bulletin ID167-A1501-12
ManufacturerHINO
Models238, 258, 268, 338
Model Years2011–2016
Date IssuedNovember 19, 2015
Date Added to NHTSASeptember 26, 2017
ComponentSTRUCTURE:BODY:HOOD
Vehicles Affected24 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

SB-15-045 Fiberglass repair methods have been made available to address hood crack concerns. In the event a subject vehicle experiences cracking of the hood near the hinges, this repair procedure should be used to address this condition. Wh

Affected Vehicles

MakeModelYearComponent
HINO 238 2016 162800 STRUCTURE:BODY:HOOD
HINO 258 2016 162800 STRUCTURE:BODY:HOOD
HINO 268 2016 162800 STRUCTURE:BODY:HOOD
HINO 338 2016 162800 STRUCTURE:BODY:HOOD
HINO 238 2015 162800 STRUCTURE:BODY:HOOD
HINO 258 2015 162800 STRUCTURE:BODY:HOOD
HINO 268 2015 162800 STRUCTURE:BODY:HOOD
HINO 338 2015 162800 STRUCTURE:BODY:HOOD
HINO 238 2014 162800 STRUCTURE:BODY:HOOD
HINO 258 2014 162800 STRUCTURE:BODY:HOOD
HINO 268 2014 162800 STRUCTURE:BODY:HOOD
HINO 338 2014 162800 STRUCTURE:BODY:HOOD
HINO 238 2013 162800 STRUCTURE:BODY:HOOD
HINO 258 2013 162800 STRUCTURE:BODY:HOOD
HINO 268 2013 162800 STRUCTURE:BODY:HOOD
HINO 338 2013 162800 STRUCTURE:BODY:HOOD
HINO 238 2012 162800 STRUCTURE:BODY:HOOD
HINO 258 2012 162800 STRUCTURE:BODY:HOOD
HINO 268 2012 162800 STRUCTURE:BODY:HOOD
HINO 338 2012 162800 STRUCTURE:BODY:HOOD
HINO 238 2011 162800 STRUCTURE:BODY:HOOD
HINO 258 2011 162800 STRUCTURE:BODY:HOOD
HINO 268 2011 162800 STRUCTURE:BODY:HOOD
HINO 338 2011 162800 STRUCTURE:BODY:HOOD

Related HINO Recalls

CampaignModelYearComponentSummary
NH7G 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2026 NV7G, NV7D, N...
NV7G 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2026 NV7G, NV7D, N...
NH7K 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2026 NV7G, NV7D, N...
NJ7E 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2026 NV7G, NV7D, N...
NV7D 2026 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER ... Hino Motors Sales U.S.A., Inc. (Hino) is recalling certain 2026 NV7G, NV7D, N...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized HINO dealer. Bring this bulletin ID (167-A1501-12) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.