TSB: KEYSTONE ALPINE, AVALANCHE, BULLET, CARBON, COUGAR, FUZION, HIDEOUT, IMPACT, LAREDO, MONTANA, OUTBACK, RAPTOR, RUBICON, SPRINGDALE, SPRINTER, SUMMERLAND (2015)

Bulletin 14-215 — November 3, 2014

Bulletin Details

Bulletin ID14-215
ManufacturerKEYSTONE
ModelsALPINE, AVALANCHE, BULLET, CARBON, COUGAR, FUZION, HIDEOUT, IMPACT, LAREDO, MONTANA, OUTBACK, RAPTOR, RUBICON, SPRINGDALE, SPRINTER, SUMMERLAND
Model Years2015
Date IssuedNovember 3, 2014
Date Added to NHTSAApril 20, 2017
ComponentSUSPENSION
Vehicles Affected54 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

KEYSTONE RV COMPANY: CAMPAIGN BEING CONDUCTED ON CERTAIN 2015 KEYSTONE TRAVEL TRAILERS AND FIFTH WHELS. *LJ

Affected Vehicles

MakeModelYearComponent
KEYSTONE ALPINE 2015 020000 SUSPENSION
KEYSTONE ALPINE 2015 020000 SUSPENSION
KEYSTONE ALPINE 2015 350000 EQUIPMENT
KEYSTONE ALPINE 2015 350000 EQUIPMENT
KEYSTONE AVALANCHE 2015 020000 SUSPENSION
KEYSTONE AVALANCHE 2015 020000 SUSPENSION
KEYSTONE AVALANCHE 2015 350000 EQUIPMENT
KEYSTONE AVALANCHE 2015 350000 EQUIPMENT
KEYSTONE BULLET 2015 350000 EQUIPMENT
KEYSTONE BULLET 2015 020000 SUSPENSION
KEYSTONE BULLET 2015 020000 SUSPENSION
KEYSTONE BULLET 2015 350000 EQUIPMENT
KEYSTONE CARBON 2015 350000 EQUIPMENT
KEYSTONE CARBON 2015 020000 SUSPENSION
KEYSTONE CARBON 2015 020000 SUSPENSION
KEYSTONE CARBON 2015 350000 EQUIPMENT
KEYSTONE COUGAR 2015 020000 SUSPENSION
KEYSTONE COUGAR 2015 020000 SUSPENSION
KEYSTONE COUGAR 2015 350000 EQUIPMENT
KEYSTONE COUGAR 2015 350000 EQUIPMENT
KEYSTONE FUZION 2015 350000 EQUIPMENT
KEYSTONE FUZION 2015 350000 EQUIPMENT
KEYSTONE FUZION 2015 020000 SUSPENSION
KEYSTONE HIDEOUT 2015 350000 EQUIPMENT
KEYSTONE HIDEOUT 2015 350000 EQUIPMENT
KEYSTONE HIDEOUT 2015 020000 SUSPENSION
KEYSTONE IMPACT 2015 020000 SUSPENSION
KEYSTONE IMPACT 2015 350000 EQUIPMENT
KEYSTONE IMPACT 2015 350000 EQUIPMENT
KEYSTONE LAREDO 2015 350000 EQUIPMENT
KEYSTONE LAREDO 2015 020000 SUSPENSION
KEYSTONE LAREDO 2015 350000 EQUIPMENT
KEYSTONE MONTANA 2015 350000 EQUIPMENT
KEYSTONE MONTANA 2015 020000 SUSPENSION
KEYSTONE MONTANA 2015 350000 EQUIPMENT
KEYSTONE OUTBACK 2015 350000 EQUIPMENT
KEYSTONE OUTBACK 2015 350000 EQUIPMENT
KEYSTONE OUTBACK 2015 020000 SUSPENSION
KEYSTONE RAPTOR 2015 350000 EQUIPMENT
KEYSTONE RAPTOR 2015 020000 SUSPENSION
KEYSTONE RAPTOR 2015 350000 EQUIPMENT
KEYSTONE RAPTOR 2015 020000 SUSPENSION
KEYSTONE RUBICON 2015 020000 SUSPENSION
KEYSTONE SPRINGDALE 2015 350000 EQUIPMENT
KEYSTONE SPRINGDALE 2015 020000 SUSPENSION
KEYSTONE SPRINGDALE 2015 020000 SUSPENSION
KEYSTONE SPRINGDALE 2015 350000 EQUIPMENT
KEYSTONE SPRINTER 2015 350000 EQUIPMENT
KEYSTONE SPRINTER 2015 350000 EQUIPMENT
KEYSTONE SPRINTER 2015 020000 SUSPENSION
KEYSTONE SPRINTER 2015 020000 SUSPENSION
KEYSTONE SUMMERLAND 2015 350000 EQUIPMENT
KEYSTONE SUMMERLAND 2015 020000 SUSPENSION
KEYSTONE SUMMERLAND 2015 350000 EQUIPMENT

Related KEYSTONE Recalls

CampaignModelYearComponentSummary
ALPINE 2026 SUSPENSION:REAR:SPRINGS:COIL SPRINGS Keystone RV Company (Keystone) is recalling certain 2024 Cougar, 2025-2026 Al...
MONTANA 2026 SUSPENSION:REAR:SPRINGS:COIL SPRINGS Keystone RV Company (Keystone) is recalling certain 2024 Cougar, 2025-2026 Al...
COUGAR 2024 SUSPENSION:REAR:SPRINGS:COIL SPRINGS Keystone RV Company (Keystone) is recalling certain 2024 Cougar, 2025-2026 Al...
ALPINE 2025 SUSPENSION:REAR:SPRINGS:COIL SPRINGS Keystone RV Company (Keystone) is recalling certain 2024 Cougar, 2025-2026 Al...
WALKABOUT 2026 SUSPENSION:REAR:SPRINGS:COIL SPRINGS Keystone RV Company (Keystone) is recalling certain 2024 Cougar, 2025-2026 Al...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized KEYSTONE dealer. Bring this bulletin ID (14-215) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.