TSB: PORSCHE 718, 718 BOXSTER, 718 CAYMAN, 911, 911 CARRERA, 911 CARRERA 4, 911 CARRERA 4 GTS, 911 CARRERA 4S, 911 CARRERA GTS, 911 CARRERA S, 911 GT2, 911 GT2 RS, 911 GT3, 911 GT3 RS, 911 R, 911 TARGA 4, 911 TARGA 4S, 911 TURBO, 911 TURBO S, 918, 918 SPYDER, BOXSTER, BOXSTER S, BOXSTER SPYDER, CAYENNE, CAYENNE E-HYBRID, CAYENNE S, CAYENNE S E-HYBRID, CAYENNE S HYBRID, CAYENNE TURBO, CAYMAN, CAYMAN R, CAYMAN S, MACAN, MACAN GTS, MACAN S, MACAN TURBO, PANAMERA, PANAMERA 4, PANAMERA 4 EXECUTIVE, PANAMERA 4 HYBRID, PANAMERA 4 HYBRID EXECUTI, PANAMERA 4 HYBRID SPORT T, PANAMERA 4 SPORT TURISMO, PANAMERA 4S, PANAMERA 4S EXECUTIVE, PANAMERA 4S SPORT TURISMO, PANAMERA GTS, PANAMERA S, PANAMERA S E-HYBRID, PANAMERA TURBO, PANAMERA TURBO EXECUTIVE, PANAMERA TURBO S, PANAMERA TURBO S E-HYBRID, PANAMERA TURBO S HYBRID, PANAMERA TURBO S HYBRID E, PANAMERA TURBO S HYBRID S, PANAMERA TURBO SPORT TURI, TAYCAN (2012–2020)
Bulletin 122-W5C4C-03 — February 26, 2020
Bulletin Details
| Bulletin ID | 122-W5C4C-03 |
| Manufacturer | PORSCHE |
| Models | 718, 718 BOXSTER, 718 CAYMAN, 911, 911 CARRERA, 911 CARRERA 4, 911 CARRERA 4 GTS, 911 CARRERA 4S, 911 CARRERA GTS, 911 CARRERA S, 911 GT2, 911 GT2 RS, 911 GT3, 911 GT3 RS, 911 R, 911 TARGA 4, 911 TARGA 4S, 911 TURBO, 911 TURBO S, 918, 918 SPYDER, BOXSTER, BOXSTER S, BOXSTER SPYDER, CAYENNE, CAYENNE E-HYBRID, CAYENNE S, CAYENNE S E-HYBRID, CAYENNE S HYBRID, CAYENNE TURBO, CAYMAN, CAYMAN R, CAYMAN S, MACAN, MACAN GTS, MACAN S, MACAN TURBO, PANAMERA, PANAMERA 4, PANAMERA 4 EXECUTIVE, PANAMERA 4 HYBRID, PANAMERA 4 HYBRID EXECUTI, PANAMERA 4 HYBRID SPORT T, PANAMERA 4 SPORT TURISMO, PANAMERA 4S, PANAMERA 4S EXECUTIVE, PANAMERA 4S SPORT TURISMO, PANAMERA GTS, PANAMERA S, PANAMERA S E-HYBRID, PANAMERA TURBO, PANAMERA TURBO EXECUTIVE, PANAMERA TURBO S, PANAMERA TURBO S E-HYBRID, PANAMERA TURBO S HYBRID, PANAMERA TURBO S HYBRID E, PANAMERA TURBO S HYBRID S, PANAMERA TURBO SPORT TURI, TAYCAN |
| Model Years | 2012–2020 |
| Date Issued | February 26, 2020 |
| Date Added to NHTSA | March 4, 2020 |
| Component | SEATS |
| Vehicles Affected | 181 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Instructions for addressing leather seat wrinkling on older models.
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| PORSCHE | 911 | 2020 | 220000 SEATS |
| PORSCHE | 911 CARRERA | 2020 | 220000 SEATS |
| PORSCHE | CAYENNE | 2020 | 220000 SEATS |
| PORSCHE | MACAN | 2020 | 220000 SEATS |
| PORSCHE | PANAMERA | 2020 | 220000 SEATS |
| PORSCHE | TAYCAN | 2020 | 220000 SEATS |
| PORSCHE | 718 BOXSTER | 2019 | 220000 SEATS |
| PORSCHE | 718 CAYMAN | 2019 | 220000 SEATS |
| PORSCHE | 911 | 2019 | 220000 SEATS |
| PORSCHE | 911 GT2 | 2019 | 220000 SEATS |
| PORSCHE | 911 GT2 RS | 2019 | 220000 SEATS |
| PORSCHE | 911 GT3 | 2019 | 220000 SEATS |
| PORSCHE | 911 GT3 RS | 2019 | 220000 SEATS |
| PORSCHE | CAYENNE | 2019 | 220000 SEATS |
| PORSCHE | CAYENNE E-HYBRID | 2019 | 220000 SEATS |
| PORSCHE | CAYENNE S | 2019 | 220000 SEATS |
| PORSCHE | MACAN | 2019 | 220000 SEATS |
| PORSCHE | MACAN S | 2019 | 220000 SEATS |
| PORSCHE | PANAMERA | 2019 | 220000 SEATS |
| PORSCHE | 718 BOXSTER | 2018 | 220000 SEATS |
| PORSCHE | 718 CAYMAN | 2018 | 220000 SEATS |
| PORSCHE | 911 | 2018 | 220000 SEATS |
| PORSCHE | 911 GT2 RS | 2018 | 220000 SEATS |
| PORSCHE | 911 GT3 | 2018 | 220000 SEATS |
| PORSCHE | CAYENNE | 2018 | 220000 SEATS |
| PORSCHE | CAYENNE S E-HYBRID | 2018 | 220000 SEATS |
| PORSCHE | MACAN | 2018 | 220000 SEATS |
| PORSCHE | MACAN S | 2018 | 220000 SEATS |
| PORSCHE | MACAN TURBO | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA 4 | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA 4 EXECUTIVE | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA 4 HYBRID | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA 4 HYBRID EXECUTI | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA 4 HYBRID SPORT T | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA 4 SPORT TURISMO | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA 4S | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA 4S EXECUTIVE | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA 4S SPORT TURISMO | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO EXECUTIVE | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO S E-HYBRID | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO S HYBRID | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO S HYBRID E | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO S HYBRID S | 2018 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO SPORT TURI | 2018 | 220000 SEATS |
| PORSCHE | 718 | 2017 | 220000 SEATS |
| PORSCHE | 718 BOXSTER | 2017 | 220000 SEATS |
| PORSCHE | 718 CAYMAN | 2017 | 220000 SEATS |
| PORSCHE | 911 | 2017 | 220000 SEATS |
| PORSCHE | 911 CARRERA | 2017 | 220000 SEATS |
| PORSCHE | 911 TARGA 4 | 2017 | 220000 SEATS |
| PORSCHE | 911 TURBO | 2017 | 220000 SEATS |
| PORSCHE | BOXSTER | 2017 | 220000 SEATS |
| PORSCHE | CAYENNE | 2017 | 220000 SEATS |
| PORSCHE | CAYENNE S E-HYBRID | 2017 | 220000 SEATS |
| PORSCHE | MACAN | 2017 | 220000 SEATS |
| PORSCHE | MACAN GTS | 2017 | 220000 SEATS |
| PORSCHE | MACAN S | 2017 | 220000 SEATS |
| PORSCHE | MACAN TURBO | 2017 | 220000 SEATS |
| PORSCHE | PANAMERA | 2017 | 220000 SEATS |
| PORSCHE | PANAMERA 4 | 2017 | 220000 SEATS |
| PORSCHE | PANAMERA 4S | 2017 | 220000 SEATS |
| PORSCHE | PANAMERA 4S EXECUTIVE | 2017 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO | 2017 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO EXECUTIVE | 2017 | 220000 SEATS |
| PORSCHE | 911 | 2016 | 220000 SEATS |
| PORSCHE | 911 CARRERA | 2016 | 220000 SEATS |
| PORSCHE | 911 GT3 | 2016 | 220000 SEATS |
| PORSCHE | 911 GT3 RS | 2016 | 220000 SEATS |
| PORSCHE | 911 R | 2016 | 220000 SEATS |
| PORSCHE | 911 TARGA 4 | 2016 | 220000 SEATS |
| PORSCHE | 911 TURBO | 2016 | 220000 SEATS |
| PORSCHE | 918 SPYDER | 2016 | 220000 SEATS |
| PORSCHE | BOXSTER | 2016 | 220000 SEATS |
| PORSCHE | CAYENNE | 2016 | 220000 SEATS |
| PORSCHE | CAYENNE S E-HYBRID | 2016 | 220000 SEATS |
| PORSCHE | CAYMAN | 2016 | 220000 SEATS |
| PORSCHE | MACAN | 2016 | 220000 SEATS |
| PORSCHE | MACAN S | 2016 | 220000 SEATS |
| PORSCHE | MACAN TURBO | 2016 | 220000 SEATS |
| PORSCHE | PANAMERA | 2016 | 220000 SEATS |
| PORSCHE | PANAMERA 4 | 2016 | 220000 SEATS |
| PORSCHE | PANAMERA 4S | 2016 | 220000 SEATS |
| PORSCHE | PANAMERA GTS | 2016 | 220000 SEATS |
| PORSCHE | PANAMERA S | 2016 | 220000 SEATS |
| PORSCHE | PANAMERA S E-HYBRID | 2016 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO | 2016 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO S | 2016 | 220000 SEATS |
| PORSCHE | 911 | 2015 | 220000 SEATS |
| PORSCHE | 911 CARRERA | 2015 | 220000 SEATS |
| PORSCHE | 911 GT3 | 2015 | 220000 SEATS |
| PORSCHE | 911 TARGA 4 | 2015 | 220000 SEATS |
| PORSCHE | 911 TURBO | 2015 | 220000 SEATS |
| PORSCHE | 918 | 2015 | 220000 SEATS |
| PORSCHE | 918 SPYDER | 2015 | 220000 SEATS |
| PORSCHE | BOXSTER | 2015 | 220000 SEATS |
| PORSCHE | CAYENNE | 2015 | 220000 SEATS |
| PORSCHE | CAYENNE S E-HYBRID | 2015 | 220000 SEATS |
| PORSCHE | CAYMAN | 2015 | 220000 SEATS |
| PORSCHE | MACAN | 2015 | 220000 SEATS |
| PORSCHE | MACAN S | 2015 | 220000 SEATS |
| PORSCHE | MACAN TURBO | 2015 | 220000 SEATS |
| PORSCHE | PANAMERA | 2015 | 220000 SEATS |
| PORSCHE | PANAMERA 4 | 2015 | 220000 SEATS |
| PORSCHE | PANAMERA 4S | 2015 | 220000 SEATS |
| PORSCHE | PANAMERA GTS | 2015 | 220000 SEATS |
| PORSCHE | PANAMERA S | 2015 | 220000 SEATS |
| PORSCHE | PANAMERA S E-HYBRID | 2015 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO | 2015 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO S | 2015 | 220000 SEATS |
| PORSCHE | 911 | 2014 | 220000 SEATS |
| PORSCHE | 911 CARRERA | 2014 | 220000 SEATS |
| PORSCHE | 911 GT3 | 2014 | 220000 SEATS |
| PORSCHE | 911 TARGA 4 | 2014 | 220000 SEATS |
| PORSCHE | 911 TURBO | 2014 | 220000 SEATS |
| PORSCHE | BOXSTER | 2014 | 220000 SEATS |
| PORSCHE | BOXSTER S | 2014 | 220000 SEATS |
| PORSCHE | CAYENNE | 2014 | 220000 SEATS |
| PORSCHE | CAYENNE S HYBRID | 2014 | 220000 SEATS |
| PORSCHE | CAYMAN | 2014 | 220000 SEATS |
| PORSCHE | MACAN | 2014 | 220000 SEATS |
| PORSCHE | PANAMERA | 2014 | 220000 SEATS |
| PORSCHE | PANAMERA 4 | 2014 | 220000 SEATS |
| PORSCHE | PANAMERA 4S | 2014 | 220000 SEATS |
| PORSCHE | PANAMERA GTS | 2014 | 220000 SEATS |
| PORSCHE | PANAMERA S | 2014 | 220000 SEATS |
| PORSCHE | PANAMERA S E-HYBRID | 2014 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO | 2014 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO S | 2014 | 220000 SEATS |
| PORSCHE | 911 | 2013 | 220000 SEATS |
| PORSCHE | 911 CARRERA | 2013 | 220000 SEATS |
| PORSCHE | 911 CARRERA 4 | 2013 | 220000 SEATS |
| PORSCHE | 911 GT2 | 2013 | 220000 SEATS |
| PORSCHE | 911 GT3 | 2013 | 220000 SEATS |
| PORSCHE | 911 TARGA 4 | 2013 | 220000 SEATS |
| PORSCHE | 911 TURBO | 2013 | 220000 SEATS |
| PORSCHE | BOXSTER | 2013 | 220000 SEATS |
| PORSCHE | BOXSTER S | 2013 | 220000 SEATS |
| PORSCHE | CAYENNE | 2013 | 220000 SEATS |
| PORSCHE | CAYENNE S HYBRID | 2013 | 220000 SEATS |
| PORSCHE | CAYMAN | 2013 | 220000 SEATS |
| PORSCHE | PANAMERA | 2013 | 220000 SEATS |
| PORSCHE | PANAMERA 4 | 2013 | 220000 SEATS |
| PORSCHE | PANAMERA 4S | 2013 | 220000 SEATS |
| PORSCHE | PANAMERA GTS | 2013 | 220000 SEATS |
| PORSCHE | PANAMERA S | 2013 | 220000 SEATS |
| PORSCHE | PANAMERA S E-HYBRID | 2013 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO | 2013 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO S | 2013 | 220000 SEATS |
| PORSCHE | 911 | 2012 | 220000 SEATS |
| PORSCHE | 911 CARRERA | 2012 | 220000 SEATS |
| PORSCHE | 911 CARRERA 4 | 2012 | 220000 SEATS |
| PORSCHE | 911 CARRERA 4 GTS | 2012 | 220000 SEATS |
| PORSCHE | 911 CARRERA 4S | 2012 | 220000 SEATS |
| PORSCHE | 911 CARRERA GTS | 2012 | 220000 SEATS |
| PORSCHE | 911 CARRERA S | 2012 | 220000 SEATS |
| PORSCHE | 911 GT2 | 2012 | 220000 SEATS |
| PORSCHE | 911 GT3 | 2012 | 220000 SEATS |
| PORSCHE | 911 TARGA 4 | 2012 | 220000 SEATS |
| PORSCHE | 911 TARGA 4S | 2012 | 220000 SEATS |
| PORSCHE | 911 TURBO | 2012 | 220000 SEATS |
| PORSCHE | 911 TURBO S | 2012 | 220000 SEATS |
| PORSCHE | BOXSTER | 2012 | 220000 SEATS |
| PORSCHE | BOXSTER S | 2012 | 220000 SEATS |
| PORSCHE | BOXSTER SPYDER | 2012 | 220000 SEATS |
| PORSCHE | CAYENNE | 2012 | 220000 SEATS |
| PORSCHE | CAYENNE S | 2012 | 220000 SEATS |
| PORSCHE | CAYENNE S HYBRID | 2012 | 220000 SEATS |
| PORSCHE | CAYENNE TURBO | 2012 | 220000 SEATS |
| PORSCHE | CAYMAN | 2012 | 220000 SEATS |
| PORSCHE | CAYMAN R | 2012 | 220000 SEATS |
| PORSCHE | CAYMAN S | 2012 | 220000 SEATS |
| PORSCHE | PANAMERA | 2012 | 220000 SEATS |
| PORSCHE | PANAMERA 4 | 2012 | 220000 SEATS |
| PORSCHE | PANAMERA 4S | 2012 | 220000 SEATS |
| PORSCHE | PANAMERA GTS | 2012 | 220000 SEATS |
| PORSCHE | PANAMERA S | 2012 | 220000 SEATS |
| PORSCHE | PANAMERA S E-HYBRID | 2012 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO | 2012 | 220000 SEATS |
| PORSCHE | PANAMERA TURBO S | 2012 | 220000 SEATS |
Related PORSCHE Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized PORSCHE dealer. Bring this bulletin ID (122-W5C4C-03) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.