TSB: PORSCHE 911, 911 (997), CAYENNE, CAYENNE (E2), MACAN, PANAMERA (2003–2020)

Bulletin 122-E2L9P-09 — August 1, 2019

Bulletin Details

Bulletin ID122-E2L9P-09
ManufacturerPORSCHE
Models911, 911 (997), CAYENNE, CAYENNE (E2), MACAN, PANAMERA
Model Years2003–2020
Date IssuedAugust 1, 2019
Date Added to NHTSASeptember 23, 2019
ComponentSTRUCTURE:BODY:ROOF AND PILLARS
Vehicles Affected48 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Instructions for installing the Porsche Roof Box on applicable models with an already installed roof transportation system

Affected Vehicles

MakeModelYearComponent
PORSCHE CAYENNE 2020 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 2019 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2019 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE MACAN 2019 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE PANAMERA 2019 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 2018 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2018 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE MACAN 2018 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE PANAMERA 2018 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 2017 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2017 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE MACAN 2017 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE PANAMERA 2017 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 2016 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2016 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE MACAN 2016 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE PANAMERA 2016 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 2015 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2015 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE MACAN 2015 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE PANAMERA 2015 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 2014 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2014 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE PANAMERA 2014 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 2013 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2013 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE PANAMERA 2013 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 2012 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2012 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE PANAMERA 2012 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 (997) 2011 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE (E2) 2011 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE PANAMERA 2011 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 (997) 2010 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2010 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE PANAMERA 2010 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 (997) 2009 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2009 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 (997) 2008 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2008 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 (997) 2007 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2007 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 (997) 2006 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2006 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE 911 (997) 2005 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2005 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2004 162900 STRUCTURE:BODY:ROOF AND PILLARS
PORSCHE CAYENNE 2003 162900 STRUCTURE:BODY:ROOF AND PILLARS

Related PORSCHE Recalls

CampaignModelYearComponentSummary
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized PORSCHE dealer. Bring this bulletin ID (122-E2L9P-09) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.