TSB: BMW 528I, 535I, 535I GRAN TURISMO, 535I US, 550I, 550I GRAN TURISMO, ACTIVEHYBRID 5, X3, X5, X5 M, X6, X6 M (2007–2015)

Bulletin 121712 — June 1, 2013

Bulletin Details

Bulletin ID121712
ManufacturerBMW
Models528I, 535I, 535I GRAN TURISMO, 535I US, 550I, 550I GRAN TURISMO, ACTIVEHYBRID 5, X3, X5, X5 M, X6, X6 M
Model Years2007–2015
Date IssuedJune 1, 2013
Date Added to NHTSAJuly 9, 2019
ComponentENGINE (PWS)
Vehicles Affected166 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

A customer may complain of a delay in engine response after decelerating at low road speeds and then reaccelerating. This can occur when the transmission remains in a high gear due to a delay in the transmission downshifting. This situation

Affected Vehicles

MakeModelYearComponent
BMW 535I 2015 100000 POWER TRAIN
BMW 535I 2015 060000 ENGINE (PWS)
BMW 550I 2015 100000 POWER TRAIN
BMW 550I 2015 060000 ENGINE (PWS)
BMW 535I 2014 100000 POWER TRAIN
BMW 535I 2014 060000 ENGINE (PWS)
BMW 535I 2014 100000 POWER TRAIN
BMW 535I 2014 060000 ENGINE (PWS)
BMW 550I 2014 100000 POWER TRAIN
BMW 550I 2014 060000 ENGINE (PWS)
BMW X6 2014 100000 POWER TRAIN
BMW X6 2014 060000 ENGINE (PWS)
BMW X6 2014 100000 POWER TRAIN
BMW X6 2014 060000 ENGINE (PWS)
BMW 535I 2013 100000 POWER TRAIN
BMW 535I 2013 060000 ENGINE (PWS)
BMW 535I 2013 100000 POWER TRAIN
BMW 535I 2013 060000 ENGINE (PWS)
BMW 535I 2013 060000 ENGINE AND ENGINE COOLING
BMW 535I 2013 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW 550I 2013 100000 POWER TRAIN
BMW 550I 2013 060000 ENGINE (PWS)
BMW ACTIVEHYBRID 5 2013 100000 POWER TRAIN
BMW ACTIVEHYBRID 5 2013 060000 ENGINE (PWS)
BMW ACTIVEHYBRID 5 2013 100000 POWER TRAIN
BMW ACTIVEHYBRID 5 2013 060000 ENGINE (PWS)
BMW ACTIVEHYBRID 5 2013 060000 ENGINE AND ENGINE COOLING
BMW ACTIVEHYBRID 5 2013 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW X3 2013 100000 POWER TRAIN
BMW X3 2013 060000 ENGINE (PWS)
BMW X3 2013 060000 ENGINE AND ENGINE COOLING
BMW X3 2013 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW X5 2013 100000 POWER TRAIN
BMW X5 2013 060000 ENGINE (PWS)
BMW X5 2013 100000 POWER TRAIN
BMW X5 2013 060000 ENGINE (PWS)
BMW X5 2013 060000 ENGINE AND ENGINE COOLING
BMW X5 2013 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW X6 2013 100000 POWER TRAIN
BMW X6 2013 060000 ENGINE (PWS)
BMW X6 2013 100000 POWER TRAIN
BMW X6 2013 060000 ENGINE (PWS)
BMW X6 2013 060000 ENGINE AND ENGINE COOLING
BMW X6 2013 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW 535I 2012 100000 POWER TRAIN
BMW 535I 2012 060000 ENGINE (PWS)
BMW 535I 2012 100000 POWER TRAIN
BMW 535I 2012 060000 ENGINE (PWS)
BMW 535I 2012 060000 ENGINE AND ENGINE COOLING
BMW 535I 2012 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW 535I GRAN TURISMO 2012 100000 POWER TRAIN
BMW 535I GRAN TURISMO 2012 060000 ENGINE (PWS)
BMW 535I GRAN TURISMO 2012 100000 POWER TRAIN
BMW 535I GRAN TURISMO 2012 060000 ENGINE (PWS)
BMW 535I GRAN TURISMO 2012 060000 ENGINE AND ENGINE COOLING
BMW 535I GRAN TURISMO 2012 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW 550I GRAN TURISMO 2012 100000 POWER TRAIN
BMW 550I GRAN TURISMO 2012 060000 ENGINE (PWS)
BMW ACTIVEHYBRID 5 2012 100000 POWER TRAIN
BMW ACTIVEHYBRID 5 2012 060000 ENGINE (PWS)
BMW ACTIVEHYBRID 5 2012 100000 POWER TRAIN
BMW ACTIVEHYBRID 5 2012 060000 ENGINE (PWS)
BMW ACTIVEHYBRID 5 2012 060000 ENGINE AND ENGINE COOLING
BMW ACTIVEHYBRID 5 2012 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW X3 2012 100000 POWER TRAIN
BMW X3 2012 060000 ENGINE (PWS)
BMW X3 2012 100000 POWER TRAIN
BMW X3 2012 060000 ENGINE (PWS)
BMW X3 2012 060000 ENGINE AND ENGINE COOLING
BMW X3 2012 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW X5 2012 100000 POWER TRAIN
BMW X5 2012 060000 ENGINE (PWS)
BMW X5 2012 100000 POWER TRAIN
BMW X5 2012 060000 ENGINE (PWS)
BMW X5 2012 060000 ENGINE AND ENGINE COOLING
BMW X5 2012 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW X5 M 2012 100000 POWER TRAIN
BMW X5 M 2012 060000 ENGINE (PWS)
BMW X6 2012 100000 POWER TRAIN
BMW X6 2012 060000 ENGINE (PWS)
BMW X6 2012 100000 POWER TRAIN
BMW X6 2012 060000 ENGINE (PWS)
BMW X6 2012 060000 ENGINE AND ENGINE COOLING
BMW X6 2012 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW X6 M 2012 100000 POWER TRAIN
BMW X6 M 2012 060000 ENGINE (PWS)
BMW 528I 2011 100000 POWER TRAIN
BMW 528I 2011 060000 ENGINE (PWS)
BMW 528I 2011 100000 POWER TRAIN
BMW 528I 2011 060000 ENGINE (PWS)
BMW 528I 2011 060000 ENGINE AND ENGINE COOLING
BMW 528I 2011 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW 535I 2011 100000 POWER TRAIN
BMW 535I 2011 060000 ENGINE (PWS)
BMW 535I 2011 100000 POWER TRAIN
BMW 535I 2011 060000 ENGINE (PWS)
BMW 535I 2011 060000 ENGINE AND ENGINE COOLING
BMW 535I 2011 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW 535I GRAN TURISMO 2011 100000 POWER TRAIN
BMW 535I GRAN TURISMO 2011 060000 ENGINE (PWS)
BMW 535I GRAN TURISMO 2011 100000 POWER TRAIN
BMW 535I GRAN TURISMO 2011 060000 ENGINE (PWS)
BMW 535I GRAN TURISMO 2011 060000 ENGINE AND ENGINE COOLING
BMW 535I GRAN TURISMO 2011 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW 535I US 2011 100000 POWER TRAIN
BMW 535I US 2011 060000 ENGINE (PWS)
BMW 535I US 2011 100000 POWER TRAIN
BMW 535I US 2011 060000 ENGINE (PWS)
BMW 550I GRAN TURISMO 2011 100000 POWER TRAIN
BMW 550I GRAN TURISMO 2011 060000 ENGINE (PWS)
BMW X3 2011 100000 POWER TRAIN
BMW X3 2011 060000 ENGINE (PWS)
BMW X3 2011 100000 POWER TRAIN
BMW X3 2011 060000 ENGINE (PWS)
BMW X3 2011 060000 ENGINE AND ENGINE COOLING
BMW X3 2011 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW X5 2011 100000 POWER TRAIN
BMW X5 2011 060000 ENGINE (PWS)
BMW X5 2011 100000 POWER TRAIN
BMW X5 2011 060000 ENGINE (PWS)
BMW X5 2011 060000 ENGINE AND ENGINE COOLING
BMW X5 2011 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW X5 M 2011 100000 POWER TRAIN
BMW X5 M 2011 060000 ENGINE (PWS)
BMW X6 2011 100000 POWER TRAIN
BMW X6 2011 060000 ENGINE (PWS)
BMW X6 2011 100000 POWER TRAIN
BMW X6 2011 060000 ENGINE (PWS)
BMW X6 2011 060000 ENGINE AND ENGINE COOLING
BMW X6 2011 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW X6 M 2011 100000 POWER TRAIN
BMW X6 M 2011 060000 ENGINE (PWS)
BMW 535I GRAN TURISMO 2010 100000 POWER TRAIN
BMW 535I GRAN TURISMO 2010 060000 ENGINE (PWS)
BMW 535I GRAN TURISMO 2010 100000 POWER TRAIN
BMW 535I GRAN TURISMO 2010 060000 ENGINE (PWS)
BMW 535I GRAN TURISMO 2010 060000 ENGINE AND ENGINE COOLING
BMW 535I GRAN TURISMO 2010 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
BMW 550I GRAN TURISMO 2010 100000 POWER TRAIN
BMW 550I GRAN TURISMO 2010 060000 ENGINE (PWS)
BMW X5 2010 100000 POWER TRAIN
BMW X5 2010 060000 ENGINE (PWS)
BMW X5 2010 100000 POWER TRAIN
BMW X5 2010 060000 ENGINE (PWS)
BMW X5 M 2010 100000 POWER TRAIN
BMW X5 M 2010 060000 ENGINE (PWS)
BMW X6 2010 100000 POWER TRAIN
BMW X6 2010 060000 ENGINE (PWS)
BMW X6 M 2010 100000 POWER TRAIN
BMW X6 M 2010 060000 ENGINE (PWS)
BMW X5 2009 100000 POWER TRAIN
BMW X5 2009 060000 ENGINE (PWS)
BMW X5 2009 100000 POWER TRAIN
BMW X5 2009 060000 ENGINE (PWS)
BMW X6 2009 100000 POWER TRAIN
BMW X6 2009 060000 ENGINE (PWS)
BMW X5 2008 100000 POWER TRAIN
BMW X5 2008 060000 ENGINE (PWS)
BMW X5 2008 100000 POWER TRAIN
BMW X5 2008 060000 ENGINE (PWS)
BMW X6 2008 100000 POWER TRAIN
BMW X6 2008 060000 ENGINE (PWS)
BMW X5 2007 100000 POWER TRAIN
BMW X5 2007 060000 ENGINE (PWS)
BMW X5 2007 100000 POWER TRAIN
BMW X5 2007 060000 ENGINE (PWS)

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized BMW dealer. Bring this bulletin ID (121712) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.