TSB: LEXUS ES350, GX470, IS 250, IS 350, LEXUS, LS460, RX HYBRID, RX330, RX350 (2003–2009)

Bulletin ZLD_DEALER LETTE — December 9, 2014

Bulletin Details

Bulletin IDZLD_DEALER LETTE
ManufacturerLEXUS
ModelsES350, GX470, IS 250, IS 350, LEXUS, LS460, RX HYBRID, RX330, RX350
Model Years2003–2009
Date IssuedDecember 9, 2014
Date Added to NHTSAApril 23, 2018
ComponentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Vehicles Affected58 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

"DEALER EMAIL: WE KNOW OUR GUESTS AND DEALERS HAVE RAISED AN ISSUE ABOUT PARTS SUPPLY. AS WE HAVE EXPLAINED, WHILE WE HAVE BEEN WORKING HARD TO PREPARE REPLACEMENT PARTS SINCE BEFORE THE ANNOUNCEMENT OF THE WARRANTY ENHANCEMENT, GIVEN THE

Affected Vehicles

MakeModelYearComponent
LEXUS RX350 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX350 2009 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS ES350 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS ES350 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 250 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 250 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 350 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 350 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX HYBRID 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX HYBRID 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX350 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX350 2008 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS ES350 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS ES350 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 250 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 250 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 350 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 350 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS LS460 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS LS460 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX HYBRID 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX HYBRID 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX350 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX350 2007 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 250 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 250 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 350 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS IS 350 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX HYBRID 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX HYBRID 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX330 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX330 2006 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX HYBRID 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX HYBRID 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX330 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX330 2005 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX330 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS RX330 2004 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2003 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS GX470 2003 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LEXUS LEXUS 350000 EQUIPMENT
LEXUS LEXUS 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
LEXUS LEXUS 350000 EQUIPMENT
LEXUS LEXUS 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
LEXUS LEXUS 350000 EQUIPMENT
LEXUS LEXUS 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
LEXUS LEXUS 350000 EQUIPMENT
LEXUS LEXUS 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Related LEXUS Recalls

CampaignModelYearComponentSummary
GS 2017 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
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IS 2022 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2020 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LEXUS dealer. Bring this bulletin ID (ZLD_DEALER LETTE) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.