TSB: TOYOTA PRIUS, PRIUS V (2010–2015)

Bulletin ZJB_Dealer Lette — March 7, 2019

Bulletin Details

Bulletin IDZJB_Dealer Lette
ManufacturerTOYOTA
ModelsPRIUS, PRIUS V
Model Years2010–2015
Date IssuedMarch 7, 2019
Date Added to NHTSAApril 15, 2019
ComponentBRAKES (PWS)
Vehicles Affected20 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Dealer Letter: March 7, 2019 ZJB Phase 2 Launch for Certain 2011 ? 2015 Model Year Prius Vehicles and Certain 2012 ? 2015 Model Year Prius PHV vehicles. Toyota has received reports about certain internal malfunctions of the brake booster as

Affected Vehicles

MakeModelYearComponent
TOYOTA PRIUS 2015 030000 BRAKES (PWS)
TOYOTA PRIUS 2015 030000 SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS V 2015 030000 BRAKES (PWS)
TOYOTA PRIUS V 2015 030000 SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS 2014 030000 SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS 2014 030000 BRAKES (PWS)
TOYOTA PRIUS V 2014 030000 SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS V 2014 030000 BRAKES (PWS)
TOYOTA PRIUS 2013 030000 SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS 2013 030000 BRAKES (PWS)
TOYOTA PRIUS V 2013 030000 SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS V 2013 030000 BRAKES (PWS)
TOYOTA PRIUS 2012 030000 BRAKES (PWS)
TOYOTA PRIUS 2012 030000 SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS V 2012 030000 SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS V 2012 030000 BRAKES (PWS)
TOYOTA PRIUS 2011 030000 BRAKES (PWS)
TOYOTA PRIUS 2011 030000 SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS 2010 030000 SERVICE BRAKES, HYDRAULIC
TOYOTA PRIUS 2010 030000 BRAKES (PWS)

Related TOYOTA Recalls

CampaignModelYearComponentSummary
TUNDRA 2024 ENGINE AND ENGINE COOLING:ENGINE:HARD... Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 T...
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RAV4 2025 SEATS:CRITICAL FASTENERS Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 R...
COROLLA CROSS HYBRID 2023 BACK OVER PREVENTION:WARNINGS:EXTERNA... Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2...
COROLLA CROSS HYBRID 2024 BACK OVER PREVENTION:WARNINGS:EXTERNA... Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (ZJB_Dealer Lette) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.