TSB: TOYOTA CAMRY, CAMRY SOLARA, COROLLA, COROLLA MATRIX, PRIUS C (2007–2015)

Bulletin ZE7-Toyota POL14 — November 9, 2017

Bulletin Details

Bulletin IDZE7-Toyota POL14
ManufacturerTOYOTA
ModelsCAMRY, CAMRY SOLARA, COROLLA, COROLLA MATRIX, PRIUS C
Model Years2007–2015
Date IssuedNovember 9, 2017
Date Added to NHTSANovember 5, 2018
ComponentENGINE (PWS)
Vehicles Affected19 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Warranty Policy Bulletin: Toyota has received some reports where vehicles may exhibit excessive engine oil consumption. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessiv

Affected Vehicles

MakeModelYearComponent
TOYOTA PRIUS C 2015 060000 ENGINE (PWS)
TOYOTA PRIUS C 2014 060000 ENGINE (PWS)
TOYOTA COROLLA MATRIX 2013 060000 ENGINE (PWS)
TOYOTA PRIUS C 2013 060000 ENGINE (PWS)
TOYOTA COROLLA MATRIX 2012 060000 ENGINE (PWS)
TOYOTA PRIUS C 2012 060000 ENGINE (PWS)
TOYOTA CAMRY 2011 060000 ENGINE (PWS)
TOYOTA COROLLA 2011 060000 ENGINE (PWS)
TOYOTA COROLLA MATRIX 2011 060000 ENGINE (PWS)
TOYOTA CAMRY 2010 060000 ENGINE (PWS)
TOYOTA COROLLA 2010 060000 ENGINE (PWS)
TOYOTA COROLLA MATRIX 2010 060000 ENGINE (PWS)
TOYOTA CAMRY 2009 060000 ENGINE (PWS)
TOYOTA COROLLA 2009 060000 ENGINE (PWS)
TOYOTA COROLLA MATRIX 2009 060000 ENGINE (PWS)
TOYOTA CAMRY 2008 060000 ENGINE (PWS)
TOYOTA CAMRY SOLARA 2008 060000 ENGINE (PWS)
TOYOTA CAMRY 2007 060000 ENGINE (PWS)
TOYOTA CAMRY SOLARA 2007 060000 ENGINE (PWS)

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (ZE7-Toyota POL14) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.