TSB: TOYOTA 4RUNNER, AVALON, CAMRY, CAMRY HYBRID, CAMRY SOLARA, SIENNA (2003–2011)

Bulletin ZE6_WPB POL14-11 — June 30, 2015

Bulletin Details

Bulletin IDZE6_WPB POL14-11
ManufacturerTOYOTA
Models4RUNNER, AVALON, CAMRY, CAMRY HYBRID, CAMRY SOLARA, SIENNA
Model Years2003–2011
Date IssuedJune 30, 2015
Date Added to NHTSAAugust 14, 2017
ComponentEQUIPMENT ADAPTIVE/MOBILITY
Vehicles Affected62 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

WPB: Toyota has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity.

Affected Vehicles

MakeModelYearComponent
TOYOTA CAMRY 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY HYBRID 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY HYBRID 2011 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY HYBRID 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY HYBRID 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2010 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY HYBRID 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY HYBRID 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2009 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY HYBRID 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY HYBRID 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY SOLARA 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY SOLARA 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2008 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY HYBRID 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY HYBRID 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY SOLARA 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY SOLARA 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2007 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY SOLARA 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY SOLARA 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2006 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA 4RUNNER 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA 4RUNNER 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA AVALON 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY SOLARA 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY SOLARA 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2005 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA 4RUNNER 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA 4RUNNER 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY SOLARA 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA CAMRY SOLARA 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA SIENNA 2004 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA 4RUNNER 2003 356000 EQUIPMENT ADAPTIVE/MOBILITY
TOYOTA 4RUNNER 2003 356000 EQUIPMENT ADAPTIVE/MOBILITY

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized TOYOTA dealer. Bring this bulletin ID (ZE6_WPB POL14-11) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.