TSB: LEXUS ES350, GX470, IS 250, IS 350, LS 460, LS460, RX HYBRID, RX330, RX350 (2003–2009)

Bulletin WPB (POL 14-03)_ — September 10, 2015

Bulletin Details

Bulletin IDWPB (POL 14-03)_
ManufacturerLEXUS
ModelsES350, GX470, IS 250, IS 350, LS 460, LS460, RX HYBRID, RX330, RX350
Model Years2003–2009
Date IssuedSeptember 10, 2015
Date Added to NHTSAApril 23, 2018
ComponentSTRUCTURE
Vehicles Affected202 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

"WPB: LEXUS HAS RECEIVED REPORTS WHERE SOME VEHICLES MAY EXHIBIT CRACKED AND/OR STICKY/MELTING DASHBOARDS AS A RESULT OF HEAT OR HUMIDITY. NOTE: THE SAME WARRANTY ENHANCEMENT PROGRAM COVERAGE DESCRIBED HEREIN IS ALSO APPLICABLE TO CERTAIN

Affected Vehicles

MakeModelYearComponent
LEXUS RX350 2009 160000 STRUCTURE
LEXUS RX350 2009 350000 EQUIPMENT
LEXUS RX350 2009 160000 STRUCTURE
LEXUS RX350 2009 350000 EQUIPMENT
LEXUS RX350 2009 160000 STRUCTURE
LEXUS RX350 2009 162000 STRUCTURE:BODY
LEXUS RX350 2009 160000 STRUCTURE
LEXUS RX350 2009 162300 STRUCTURE:BODY:DOOR
LEXUS ES350 2008 160000 STRUCTURE
LEXUS ES350 2008 350000 EQUIPMENT
LEXUS ES350 2008 160000 STRUCTURE
LEXUS ES350 2008 350000 EQUIPMENT
LEXUS ES350 2008 160000 STRUCTURE
LEXUS ES350 2008 162000 STRUCTURE:BODY
LEXUS ES350 2008 160000 STRUCTURE
LEXUS ES350 2008 162300 STRUCTURE:BODY:DOOR
LEXUS GX470 2008 160000 STRUCTURE
LEXUS GX470 2008 350000 EQUIPMENT
LEXUS GX470 2008 160000 STRUCTURE
LEXUS GX470 2008 350000 EQUIPMENT
LEXUS GX470 2008 160000 STRUCTURE
LEXUS GX470 2008 162000 STRUCTURE:BODY
LEXUS GX470 2008 160000 STRUCTURE
LEXUS GX470 2008 162300 STRUCTURE:BODY:DOOR
LEXUS IS 250 2008 160000 STRUCTURE
LEXUS IS 250 2008 350000 EQUIPMENT
LEXUS IS 250 2008 160000 STRUCTURE
LEXUS IS 250 2008 350000 EQUIPMENT
LEXUS IS 250 2008 160000 STRUCTURE
LEXUS IS 250 2008 162000 STRUCTURE:BODY
LEXUS IS 250 2008 160000 STRUCTURE
LEXUS IS 250 2008 162300 STRUCTURE:BODY:DOOR
LEXUS IS 350 2008 160000 STRUCTURE
LEXUS IS 350 2008 350000 EQUIPMENT
LEXUS IS 350 2008 160000 STRUCTURE
LEXUS IS 350 2008 350000 EQUIPMENT
LEXUS IS 350 2008 160000 STRUCTURE
LEXUS IS 350 2008 162000 STRUCTURE:BODY
LEXUS IS 350 2008 160000 STRUCTURE
LEXUS IS 350 2008 162300 STRUCTURE:BODY:DOOR
LEXUS RX HYBRID 2008 160000 STRUCTURE
LEXUS RX HYBRID 2008 350000 EQUIPMENT
LEXUS RX HYBRID 2008 160000 STRUCTURE
LEXUS RX HYBRID 2008 350000 EQUIPMENT
LEXUS RX HYBRID 2008 160000 STRUCTURE
LEXUS RX HYBRID 2008 162000 STRUCTURE:BODY
LEXUS RX HYBRID 2008 160000 STRUCTURE
LEXUS RX HYBRID 2008 162300 STRUCTURE:BODY:DOOR
LEXUS RX350 2008 160000 STRUCTURE
LEXUS RX350 2008 350000 EQUIPMENT
LEXUS RX350 2008 160000 STRUCTURE
LEXUS RX350 2008 350000 EQUIPMENT
LEXUS RX350 2008 160000 STRUCTURE
LEXUS RX350 2008 162000 STRUCTURE:BODY
LEXUS RX350 2008 160000 STRUCTURE
LEXUS RX350 2008 162300 STRUCTURE:BODY:DOOR
LEXUS ES350 2007 160000 STRUCTURE
LEXUS ES350 2007 350000 EQUIPMENT
LEXUS ES350 2007 160000 STRUCTURE
LEXUS ES350 2007 350000 EQUIPMENT
LEXUS ES350 2007 160000 STRUCTURE
LEXUS ES350 2007 162000 STRUCTURE:BODY
LEXUS ES350 2007 160000 STRUCTURE
LEXUS ES350 2007 162300 STRUCTURE:BODY:DOOR
LEXUS GX470 2007 160000 STRUCTURE
LEXUS GX470 2007 350000 EQUIPMENT
LEXUS GX470 2007 160000 STRUCTURE
LEXUS GX470 2007 350000 EQUIPMENT
LEXUS GX470 2007 160000 STRUCTURE
LEXUS GX470 2007 162000 STRUCTURE:BODY
LEXUS GX470 2007 160000 STRUCTURE
LEXUS GX470 2007 162300 STRUCTURE:BODY:DOOR
LEXUS IS 250 2007 160000 STRUCTURE
LEXUS IS 250 2007 350000 EQUIPMENT
LEXUS IS 250 2007 160000 STRUCTURE
LEXUS IS 250 2007 350000 EQUIPMENT
LEXUS IS 250 2007 160000 STRUCTURE
LEXUS IS 250 2007 162000 STRUCTURE:BODY
LEXUS IS 250 2007 160000 STRUCTURE
LEXUS IS 250 2007 162300 STRUCTURE:BODY:DOOR
LEXUS IS 350 2007 160000 STRUCTURE
LEXUS IS 350 2007 350000 EQUIPMENT
LEXUS IS 350 2007 160000 STRUCTURE
LEXUS IS 350 2007 350000 EQUIPMENT
LEXUS IS 350 2007 160000 STRUCTURE
LEXUS IS 350 2007 162000 STRUCTURE:BODY
LEXUS IS 350 2007 160000 STRUCTURE
LEXUS IS 350 2007 162300 STRUCTURE:BODY:DOOR
LEXUS LS 460 2007 160000 STRUCTURE
LEXUS LS 460 2007 350000 EQUIPMENT
LEXUS LS 460 2007 160000 STRUCTURE
LEXUS LS 460 2007 350000 EQUIPMENT
LEXUS LS460 2007 160000 STRUCTURE
LEXUS LS460 2007 162000 STRUCTURE:BODY
LEXUS LS460 2007 160000 STRUCTURE
LEXUS LS460 2007 162300 STRUCTURE:BODY:DOOR
LEXUS RX HYBRID 2007 160000 STRUCTURE
LEXUS RX HYBRID 2007 350000 EQUIPMENT
LEXUS RX HYBRID 2007 160000 STRUCTURE
LEXUS RX HYBRID 2007 350000 EQUIPMENT
LEXUS RX HYBRID 2007 160000 STRUCTURE
LEXUS RX HYBRID 2007 162000 STRUCTURE:BODY
LEXUS RX HYBRID 2007 160000 STRUCTURE
LEXUS RX HYBRID 2007 162300 STRUCTURE:BODY:DOOR
LEXUS RX350 2007 160000 STRUCTURE
LEXUS RX350 2007 350000 EQUIPMENT
LEXUS RX350 2007 160000 STRUCTURE
LEXUS RX350 2007 350000 EQUIPMENT
LEXUS RX350 2007 160000 STRUCTURE
LEXUS RX350 2007 162000 STRUCTURE:BODY
LEXUS RX350 2007 160000 STRUCTURE
LEXUS RX350 2007 162300 STRUCTURE:BODY:DOOR
LEXUS GX470 2006 160000 STRUCTURE
LEXUS GX470 2006 350000 EQUIPMENT
LEXUS GX470 2006 160000 STRUCTURE
LEXUS GX470 2006 350000 EQUIPMENT
LEXUS GX470 2006 160000 STRUCTURE
LEXUS GX470 2006 162000 STRUCTURE:BODY
LEXUS GX470 2006 160000 STRUCTURE
LEXUS GX470 2006 162300 STRUCTURE:BODY:DOOR
LEXUS IS 250 2006 160000 STRUCTURE
LEXUS IS 250 2006 350000 EQUIPMENT
LEXUS IS 250 2006 160000 STRUCTURE
LEXUS IS 250 2006 350000 EQUIPMENT
LEXUS IS 250 2006 160000 STRUCTURE
LEXUS IS 250 2006 162000 STRUCTURE:BODY
LEXUS IS 250 2006 160000 STRUCTURE
LEXUS IS 250 2006 162300 STRUCTURE:BODY:DOOR
LEXUS IS 350 2006 160000 STRUCTURE
LEXUS IS 350 2006 350000 EQUIPMENT
LEXUS IS 350 2006 160000 STRUCTURE
LEXUS IS 350 2006 350000 EQUIPMENT
LEXUS IS 350 2006 160000 STRUCTURE
LEXUS IS 350 2006 162000 STRUCTURE:BODY
LEXUS IS 350 2006 160000 STRUCTURE
LEXUS IS 350 2006 162300 STRUCTURE:BODY:DOOR
LEXUS RX HYBRID 2006 160000 STRUCTURE
LEXUS RX HYBRID 2006 350000 EQUIPMENT
LEXUS RX HYBRID 2006 160000 STRUCTURE
LEXUS RX HYBRID 2006 350000 EQUIPMENT
LEXUS RX HYBRID 2006 160000 STRUCTURE
LEXUS RX HYBRID 2006 162000 STRUCTURE:BODY
LEXUS RX HYBRID 2006 160000 STRUCTURE
LEXUS RX HYBRID 2006 162300 STRUCTURE:BODY:DOOR
LEXUS RX330 2006 160000 STRUCTURE
LEXUS RX330 2006 350000 EQUIPMENT
LEXUS RX330 2006 160000 STRUCTURE
LEXUS RX330 2006 350000 EQUIPMENT
LEXUS RX330 2006 160000 STRUCTURE
LEXUS RX330 2006 162000 STRUCTURE:BODY
LEXUS RX330 2006 160000 STRUCTURE
LEXUS RX330 2006 162300 STRUCTURE:BODY:DOOR
LEXUS GX470 2005 160000 STRUCTURE
LEXUS GX470 2005 350000 EQUIPMENT
LEXUS GX470 2005 160000 STRUCTURE
LEXUS GX470 2005 350000 EQUIPMENT
LEXUS GX470 2005 160000 STRUCTURE
LEXUS GX470 2005 162000 STRUCTURE:BODY
LEXUS GX470 2005 160000 STRUCTURE
LEXUS GX470 2005 162300 STRUCTURE:BODY:DOOR
LEXUS RX HYBRID 2005 160000 STRUCTURE
LEXUS RX HYBRID 2005 350000 EQUIPMENT
LEXUS RX HYBRID 2005 160000 STRUCTURE
LEXUS RX HYBRID 2005 350000 EQUIPMENT
LEXUS RX HYBRID 2005 160000 STRUCTURE
LEXUS RX HYBRID 2005 162000 STRUCTURE:BODY
LEXUS RX HYBRID 2005 160000 STRUCTURE
LEXUS RX HYBRID 2005 162300 STRUCTURE:BODY:DOOR
LEXUS RX330 2005 160000 STRUCTURE
LEXUS RX330 2005 350000 EQUIPMENT
LEXUS RX330 2005 160000 STRUCTURE
LEXUS RX330 2005 350000 EQUIPMENT
LEXUS RX330 2005 160000 STRUCTURE
LEXUS RX330 2005 162000 STRUCTURE:BODY
LEXUS RX330 2005 160000 STRUCTURE
LEXUS RX330 2005 162300 STRUCTURE:BODY:DOOR
LEXUS GX470 2004 160000 STRUCTURE
LEXUS GX470 2004 350000 EQUIPMENT
LEXUS GX470 2004 160000 STRUCTURE
LEXUS GX470 2004 350000 EQUIPMENT
LEXUS GX470 2004 160000 STRUCTURE
LEXUS GX470 2004 162000 STRUCTURE:BODY
LEXUS GX470 2004 160000 STRUCTURE
LEXUS GX470 2004 162300 STRUCTURE:BODY:DOOR
LEXUS RX HYBRID 2004 160000 STRUCTURE
LEXUS RX HYBRID 2004 350000 EQUIPMENT
LEXUS RX330 2004 160000 STRUCTURE
LEXUS RX330 2004 350000 EQUIPMENT
LEXUS RX330 2004 160000 STRUCTURE
LEXUS RX330 2004 350000 EQUIPMENT
LEXUS RX330 2004 160000 STRUCTURE
LEXUS RX330 2004 162000 STRUCTURE:BODY
LEXUS RX330 2004 160000 STRUCTURE
LEXUS RX330 2004 162300 STRUCTURE:BODY:DOOR
LEXUS GX470 2003 160000 STRUCTURE
LEXUS GX470 2003 350000 EQUIPMENT
LEXUS GX470 2003 160000 STRUCTURE
LEXUS GX470 2003 350000 EQUIPMENT
LEXUS GX470 2003 160000 STRUCTURE
LEXUS GX470 2003 162000 STRUCTURE:BODY
LEXUS GX470 2003 160000 STRUCTURE
LEXUS GX470 2003 162300 STRUCTURE:BODY:DOOR

Related LEXUS Recalls

CampaignModelYearComponentSummary
GS 2017 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2021 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
IS 2022 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2020 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...
RC 2022 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2015-2...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized LEXUS dealer. Bring this bulletin ID (WPB (POL 14-03)_) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.