TSB: FCCC 108SD, 114SD, 122SD, 4700, 4800, 4900, 5700, 6900, BUSINESS CLASS M2, CASCADIA, MINOTOUR, MT45, MT55, S2G, S2RV, SAF-T-LINER C2, SAF-T-LINER EFX, SAF-T-LINER HDX, XBP, XBR, XBS, XCL, XCM, XCP, XCR, XCS (2010–2021)

Bulletin WP20-006 — April 23, 2020

Bulletin Details

Bulletin IDWP20-006
ManufacturerFCCC
Models108SD, 114SD, 122SD, 4700, 4800, 4900, 5700, 6900, BUSINESS CLASS M2, CASCADIA, MINOTOUR, MT45, MT55, S2G, S2RV, SAF-T-LINER C2, SAF-T-LINER EFX, SAF-T-LINER HDX, XBP, XBR, XBS, XCL, XCM, XCP, XCR, XCS
Model Years2010–2021
Date IssuedApril 23, 2020
Date Added to NHTSAApril 23, 2020
ComponentEQUIPMENT
Vehicles Affected283 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered fr

Affected Vehicles

MakeModelYearComponent
FREIGHTLINER 108SD 2021 350000 EQUIPMENT
FREIGHTLINER 114SD 2021 350000 EQUIPMENT
FREIGHTLINER 122SD 2021 350000 EQUIPMENT
WESTERN STAR 4700 2021 350000 EQUIPMENT
WESTERN STAR 4800 2021 350000 EQUIPMENT
WESTERN STAR 4900 2021 350000 EQUIPMENT
WESTERN STAR 5700 2021 350000 EQUIPMENT
WESTERN STAR 6900 2021 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2021 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2021 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2021 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2021 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2021 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2021 350000 EQUIPMENT
FREIGHTLINER 108SD 2020 350000 EQUIPMENT
FREIGHTLINER 114SD 2020 350000 EQUIPMENT
FREIGHTLINER 122SD 2020 350000 EQUIPMENT
WESTERN STAR 4700 2020 350000 EQUIPMENT
WESTERN STAR 4800 2020 350000 EQUIPMENT
WESTERN STAR 4900 2020 350000 EQUIPMENT
WESTERN STAR 5700 2020 350000 EQUIPMENT
WESTERN STAR 6900 2020 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2020 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2020 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2020 350000 EQUIPMENT
FCCC MT45 2020 350000 EQUIPMENT
FCCC MT55 2020 350000 EQUIPMENT
FCCC S2G 2020 350000 EQUIPMENT
FCCC S2RV 2020 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2020 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2020 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2020 350000 EQUIPMENT
FCCC XBP 2020 350000 EQUIPMENT
FCCC XBR 2020 350000 EQUIPMENT
FCCC XBS 2020 350000 EQUIPMENT
FCCC XCL 2020 350000 EQUIPMENT
FCCC XCM 2020 350000 EQUIPMENT
FCCC XCP 2020 350000 EQUIPMENT
FCCC XCR 2020 350000 EQUIPMENT
FCCC XCS 2020 350000 EQUIPMENT
FREIGHTLINER 108SD 2019 350000 EQUIPMENT
FREIGHTLINER 114SD 2019 350000 EQUIPMENT
FREIGHTLINER 122SD 2019 350000 EQUIPMENT
WESTERN STAR 4700 2019 350000 EQUIPMENT
WESTERN STAR 4800 2019 350000 EQUIPMENT
WESTERN STAR 4900 2019 350000 EQUIPMENT
WESTERN STAR 5700 2019 350000 EQUIPMENT
WESTERN STAR 6900 2019 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2019 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2019 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2019 350000 EQUIPMENT
FCCC MT45 2019 350000 EQUIPMENT
FCCC MT55 2019 350000 EQUIPMENT
FCCC S2G 2019 350000 EQUIPMENT
FCCC S2RV 2019 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2019 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2019 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2019 350000 EQUIPMENT
FCCC XBP 2019 350000 EQUIPMENT
FCCC XBR 2019 350000 EQUIPMENT
FCCC XBS 2019 350000 EQUIPMENT
FCCC XCL 2019 350000 EQUIPMENT
FCCC XCM 2019 350000 EQUIPMENT
FCCC XCP 2019 350000 EQUIPMENT
FCCC XCR 2019 350000 EQUIPMENT
FCCC XCS 2019 350000 EQUIPMENT
FREIGHTLINER 108SD 2018 350000 EQUIPMENT
FREIGHTLINER 114SD 2018 350000 EQUIPMENT
FREIGHTLINER 122SD 2018 350000 EQUIPMENT
WESTERN STAR 4700 2018 350000 EQUIPMENT
WESTERN STAR 4800 2018 350000 EQUIPMENT
WESTERN STAR 4900 2018 350000 EQUIPMENT
WESTERN STAR 5700 2018 350000 EQUIPMENT
WESTERN STAR 6900 2018 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2018 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2018 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2018 350000 EQUIPMENT
FCCC MT45 2018 350000 EQUIPMENT
FCCC MT55 2018 350000 EQUIPMENT
FCCC S2G 2018 350000 EQUIPMENT
FCCC S2RV 2018 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2018 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2018 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2018 350000 EQUIPMENT
FCCC XBP 2018 350000 EQUIPMENT
FCCC XBR 2018 350000 EQUIPMENT
FCCC XBS 2018 350000 EQUIPMENT
FCCC XCL 2018 350000 EQUIPMENT
FCCC XCM 2018 350000 EQUIPMENT
FCCC XCP 2018 350000 EQUIPMENT
FCCC XCR 2018 350000 EQUIPMENT
FCCC XCS 2018 350000 EQUIPMENT
FREIGHTLINER 108SD 2017 350000 EQUIPMENT
FREIGHTLINER 114SD 2017 350000 EQUIPMENT
FREIGHTLINER 122SD 2017 350000 EQUIPMENT
WESTERN STAR 4700 2017 350000 EQUIPMENT
WESTERN STAR 4800 2017 350000 EQUIPMENT
WESTERN STAR 4900 2017 350000 EQUIPMENT
WESTERN STAR 5700 2017 350000 EQUIPMENT
WESTERN STAR 6900 2017 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2017 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2017 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2017 350000 EQUIPMENT
FCCC MT45 2017 350000 EQUIPMENT
FCCC MT55 2017 350000 EQUIPMENT
FCCC S2G 2017 350000 EQUIPMENT
FCCC S2RV 2017 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2017 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2017 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2017 350000 EQUIPMENT
FCCC XBP 2017 350000 EQUIPMENT
FCCC XBR 2017 350000 EQUIPMENT
FCCC XBS 2017 350000 EQUIPMENT
FCCC XCL 2017 350000 EQUIPMENT
FCCC XCM 2017 350000 EQUIPMENT
FCCC XCP 2017 350000 EQUIPMENT
FCCC XCR 2017 350000 EQUIPMENT
FCCC XCS 2017 350000 EQUIPMENT
FREIGHTLINER 108SD 2016 350000 EQUIPMENT
FREIGHTLINER 114SD 2016 350000 EQUIPMENT
FREIGHTLINER 122SD 2016 350000 EQUIPMENT
WESTERN STAR 4700 2016 350000 EQUIPMENT
WESTERN STAR 4800 2016 350000 EQUIPMENT
WESTERN STAR 4900 2016 350000 EQUIPMENT
WESTERN STAR 5700 2016 350000 EQUIPMENT
WESTERN STAR 6900 2016 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2016 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2016 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2016 350000 EQUIPMENT
FCCC MT45 2016 350000 EQUIPMENT
FCCC MT55 2016 350000 EQUIPMENT
FCCC S2G 2016 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2016 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2016 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2016 350000 EQUIPMENT
FCCC XBP 2016 350000 EQUIPMENT
FCCC XBR 2016 350000 EQUIPMENT
FCCC XBS 2016 350000 EQUIPMENT
FCCC XCL 2016 350000 EQUIPMENT
FCCC XCM 2016 350000 EQUIPMENT
FCCC XCP 2016 350000 EQUIPMENT
FCCC XCR 2016 350000 EQUIPMENT
FCCC XCS 2016 350000 EQUIPMENT
FREIGHTLINER 108SD 2015 350000 EQUIPMENT
FREIGHTLINER 114SD 2015 350000 EQUIPMENT
FREIGHTLINER 122SD 2015 350000 EQUIPMENT
WESTERN STAR 4700 2015 350000 EQUIPMENT
WESTERN STAR 4800 2015 350000 EQUIPMENT
WESTERN STAR 4900 2015 350000 EQUIPMENT
WESTERN STAR 5700 2015 350000 EQUIPMENT
WESTERN STAR 6900 2015 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2015 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2015 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2015 350000 EQUIPMENT
FCCC MT45 2015 350000 EQUIPMENT
FCCC MT55 2015 350000 EQUIPMENT
FCCC S2G 2015 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2015 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2015 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2015 350000 EQUIPMENT
FCCC XBP 2015 350000 EQUIPMENT
FCCC XBR 2015 350000 EQUIPMENT
FCCC XBS 2015 350000 EQUIPMENT
FCCC XCL 2015 350000 EQUIPMENT
FCCC XCM 2015 350000 EQUIPMENT
FCCC XCP 2015 350000 EQUIPMENT
FCCC XCR 2015 350000 EQUIPMENT
FCCC XCS 2015 350000 EQUIPMENT
FREIGHTLINER 108SD 2014 350000 EQUIPMENT
FREIGHTLINER 114SD 2014 350000 EQUIPMENT
FREIGHTLINER 122SD 2014 350000 EQUIPMENT
WESTERN STAR 4700 2014 350000 EQUIPMENT
WESTERN STAR 4800 2014 350000 EQUIPMENT
WESTERN STAR 4900 2014 350000 EQUIPMENT
WESTERN STAR 5700 2014 350000 EQUIPMENT
WESTERN STAR 6900 2014 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2014 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2014 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2014 350000 EQUIPMENT
FCCC MT45 2014 350000 EQUIPMENT
FCCC MT55 2014 350000 EQUIPMENT
FCCC S2G 2014 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2014 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2014 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2014 350000 EQUIPMENT
FCCC XBP 2014 350000 EQUIPMENT
FCCC XBR 2014 350000 EQUIPMENT
FCCC XBS 2014 350000 EQUIPMENT
FCCC XCL 2014 350000 EQUIPMENT
FCCC XCM 2014 350000 EQUIPMENT
FCCC XCP 2014 350000 EQUIPMENT
FCCC XCR 2014 350000 EQUIPMENT
FCCC XCS 2014 350000 EQUIPMENT
FREIGHTLINER 108SD 2013 350000 EQUIPMENT
FREIGHTLINER 114SD 2013 350000 EQUIPMENT
FREIGHTLINER 122SD 2013 350000 EQUIPMENT
WESTERN STAR 4700 2013 350000 EQUIPMENT
WESTERN STAR 4800 2013 350000 EQUIPMENT
WESTERN STAR 4900 2013 350000 EQUIPMENT
WESTERN STAR 5700 2013 350000 EQUIPMENT
WESTERN STAR 6900 2013 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2013 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2013 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2013 350000 EQUIPMENT
FCCC MT45 2013 350000 EQUIPMENT
FCCC MT55 2013 350000 EQUIPMENT
FCCC S2G 2013 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2013 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2013 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2013 350000 EQUIPMENT
FCCC XBP 2013 350000 EQUIPMENT
FCCC XBR 2013 350000 EQUIPMENT
FCCC XBS 2013 350000 EQUIPMENT
FCCC XCL 2013 350000 EQUIPMENT
FCCC XCM 2013 350000 EQUIPMENT
FCCC XCP 2013 350000 EQUIPMENT
FCCC XCR 2013 350000 EQUIPMENT
FCCC XCS 2013 350000 EQUIPMENT
FREIGHTLINER 108SD 2012 350000 EQUIPMENT
FREIGHTLINER 114SD 2012 350000 EQUIPMENT
FREIGHTLINER 122SD 2012 350000 EQUIPMENT
WESTERN STAR 4700 2012 350000 EQUIPMENT
WESTERN STAR 4800 2012 350000 EQUIPMENT
WESTERN STAR 4900 2012 350000 EQUIPMENT
WESTERN STAR 5700 2012 350000 EQUIPMENT
WESTERN STAR 6900 2012 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2012 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2012 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2012 350000 EQUIPMENT
FCCC MT45 2012 350000 EQUIPMENT
FCCC MT55 2012 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2012 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2012 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2012 350000 EQUIPMENT
FCCC XBP 2012 350000 EQUIPMENT
FCCC XBR 2012 350000 EQUIPMENT
FCCC XBS 2012 350000 EQUIPMENT
FCCC XCL 2012 350000 EQUIPMENT
FCCC XCM 2012 350000 EQUIPMENT
FCCC XCP 2012 350000 EQUIPMENT
FCCC XCR 2012 350000 EQUIPMENT
FCCC XCS 2012 350000 EQUIPMENT
FREIGHTLINER 108SD 2011 350000 EQUIPMENT
FREIGHTLINER 114SD 2011 350000 EQUIPMENT
FREIGHTLINER 122SD 2011 350000 EQUIPMENT
WESTERN STAR 4700 2011 350000 EQUIPMENT
WESTERN STAR 4800 2011 350000 EQUIPMENT
WESTERN STAR 4900 2011 350000 EQUIPMENT
WESTERN STAR 5700 2011 350000 EQUIPMENT
WESTERN STAR 6900 2011 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2011 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2011 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2011 350000 EQUIPMENT
FCCC MT45 2011 350000 EQUIPMENT
FCCC MT55 2011 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2011 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2011 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2011 350000 EQUIPMENT
FCCC XBP 2011 350000 EQUIPMENT
FCCC XBR 2011 350000 EQUIPMENT
FCCC XBS 2011 350000 EQUIPMENT
FCCC XCL 2011 350000 EQUIPMENT
FCCC XCM 2011 350000 EQUIPMENT
FCCC XCP 2011 350000 EQUIPMENT
FCCC XCR 2011 350000 EQUIPMENT
FCCC XCS 2011 350000 EQUIPMENT
FREIGHTLINER 108SD 2010 350000 EQUIPMENT
FREIGHTLINER 114SD 2010 350000 EQUIPMENT
FREIGHTLINER 122SD 2010 350000 EQUIPMENT
WESTERN STAR 4700 2010 350000 EQUIPMENT
WESTERN STAR 4800 2010 350000 EQUIPMENT
WESTERN STAR 4900 2010 350000 EQUIPMENT
WESTERN STAR 5700 2010 350000 EQUIPMENT
WESTERN STAR 6900 2010 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2010 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2010 350000 EQUIPMENT
THOMAS BUILT BUSES MINOTOUR 2010 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2010 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER EFX 2010 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER HDX 2010 350000 EQUIPMENT
FCCC XBP 2010 350000 EQUIPMENT
FCCC XCM 2010 350000 EQUIPMENT
FCCC XCP 2010 350000 EQUIPMENT

Related FCCC Recalls

CampaignModelYearComponentSummary
MT45G 2026 STEERING:LINKAGES:TIE ROD ASSEMBLY Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Weste...
MT45 2025 SERVICE BRAKES, AIR:DISC:CALIPER Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, ...
XBS 2025 SERVICE BRAKES, AIR:DISC:CALIPER Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, ...
MT50E 2026 SERVICE BRAKES, AIR:DISC:CALIPER Daimler Trucks North America, LLC (DTNA) is recalling certain 2025 FCCC XCR, ...
MT55G 2026 STEERING:LINKAGES:TIE ROD ASSEMBLY Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Weste...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FCCC dealer. Bring this bulletin ID (WP20-006) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.