TSB: FCCC 108SD, 114SD, 122SD, 4700, 4800, 4900, 5700, 6900, BUSINESS CLASS M2, CASCADIA, CORONADO, MINOTOUR, MT45, MT55, S2C, S2G, S2RV, SAF-T-LINER C2, SAF-T-LINER EFX, SAF-T-LINER HDX, XBP, XCM, XCR (2020–2021)
Bulletin WP20-001 — January 20, 2020
Bulletin Details
| Bulletin ID | WP20-001 |
| Manufacturer | FCCC |
| Models | 108SD, 114SD, 122SD, 4700, 4800, 4900, 5700, 6900, BUSINESS CLASS M2, CASCADIA, CORONADO, MINOTOUR, MT45, MT55, S2C, S2G, S2RV, SAF-T-LINER C2, SAF-T-LINER EFX, SAF-T-LINER HDX, XBP, XCM, XCR |
| Model Years | 2020–2021 |
| Date Issued | January 20, 2020 |
| Date Added to NHTSA | January 20, 2020 |
| Component | SUSPENSION |
| Vehicles Affected | 108 combinations |
What is a TSB?
A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.
If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.
Summary
Warranty Policy Letter announcing the One Stop Supplier Extended Program Launch. The One Stop Supplier Extended Program streamlines the claim filing process because with One Stop Supplier Extended, the service network will file claims for s
Affected Vehicles
| Make | Model | Year | Component |
|---|---|---|---|
| THOMAS BUILT BUSES | MINOTOUR | 2021 | 020000 SUSPENSION |
| THOMAS BUILT BUSES | MINOTOUR | 2021 | 100000 POWER TRAIN |
| THOMAS BUILT BUSES | MINOTOUR | 2021 | 980000 UNKNOWN OR OTHER |
| THOMAS BUILT BUSES | MINOTOUR | 2021 | 270000 LANE DEPARTURE |
| THOMAS BUILT BUSES | SAF-T-LINER C2 | 2021 | 020000 SUSPENSION |
| THOMAS BUILT BUSES | SAF-T-LINER C2 | 2021 | 100000 POWER TRAIN |
| THOMAS BUILT BUSES | SAF-T-LINER C2 | 2021 | 980000 UNKNOWN OR OTHER |
| THOMAS BUILT BUSES | SAF-T-LINER C2 | 2021 | 270000 LANE DEPARTURE |
| THOMAS BUILT BUSES | SAF-T-LINER EFX | 2021 | 020000 SUSPENSION |
| THOMAS BUILT BUSES | SAF-T-LINER EFX | 2021 | 100000 POWER TRAIN |
| THOMAS BUILT BUSES | SAF-T-LINER EFX | 2021 | 980000 UNKNOWN OR OTHER |
| THOMAS BUILT BUSES | SAF-T-LINER EFX | 2021 | 270000 LANE DEPARTURE |
| THOMAS BUILT BUSES | SAF-T-LINER HDX | 2021 | 020000 SUSPENSION |
| THOMAS BUILT BUSES | SAF-T-LINER HDX | 2021 | 100000 POWER TRAIN |
| THOMAS BUILT BUSES | SAF-T-LINER HDX | 2021 | 980000 UNKNOWN OR OTHER |
| THOMAS BUILT BUSES | SAF-T-LINER HDX | 2021 | 270000 LANE DEPARTURE |
| FREIGHTLINER | 108SD | 2020 | 020000 SUSPENSION |
| FREIGHTLINER | 108SD | 2020 | 100000 POWER TRAIN |
| FREIGHTLINER | 108SD | 2020 | 980000 UNKNOWN OR OTHER |
| FREIGHTLINER | 108SD | 2020 | 270000 LANE DEPARTURE |
| FREIGHTLINER | 114SD | 2020 | 020000 SUSPENSION |
| FREIGHTLINER | 114SD | 2020 | 100000 POWER TRAIN |
| FREIGHTLINER | 114SD | 2020 | 980000 UNKNOWN OR OTHER |
| FREIGHTLINER | 114SD | 2020 | 270000 LANE DEPARTURE |
| FREIGHTLINER | 122SD | 2020 | 020000 SUSPENSION |
| FREIGHTLINER | 122SD | 2020 | 100000 POWER TRAIN |
| FREIGHTLINER | 122SD | 2020 | 980000 UNKNOWN OR OTHER |
| FREIGHTLINER | 122SD | 2020 | 270000 LANE DEPARTURE |
| WESTERN STAR | 4700 | 2020 | 020000 SUSPENSION |
| WESTERN STAR | 4700 | 2020 | 100000 POWER TRAIN |
| WESTERN STAR | 4700 | 2020 | 980000 UNKNOWN OR OTHER |
| WESTERN STAR | 4700 | 2020 | 270000 LANE DEPARTURE |
| WESTERN STAR | 4800 | 2020 | 020000 SUSPENSION |
| WESTERN STAR | 4800 | 2020 | 100000 POWER TRAIN |
| WESTERN STAR | 4800 | 2020 | 980000 UNKNOWN OR OTHER |
| WESTERN STAR | 4800 | 2020 | 270000 LANE DEPARTURE |
| WESTERN STAR | 4900 | 2020 | 020000 SUSPENSION |
| WESTERN STAR | 4900 | 2020 | 100000 POWER TRAIN |
| WESTERN STAR | 4900 | 2020 | 980000 UNKNOWN OR OTHER |
| WESTERN STAR | 4900 | 2020 | 270000 LANE DEPARTURE |
| WESTERN STAR | 5700 | 2020 | 020000 SUSPENSION |
| WESTERN STAR | 5700 | 2020 | 100000 POWER TRAIN |
| WESTERN STAR | 5700 | 2020 | 980000 UNKNOWN OR OTHER |
| WESTERN STAR | 5700 | 2020 | 270000 LANE DEPARTURE |
| WESTERN STAR | 6900 | 2020 | 020000 SUSPENSION |
| WESTERN STAR | 6900 | 2020 | 100000 POWER TRAIN |
| WESTERN STAR | 6900 | 2020 | 980000 UNKNOWN OR OTHER |
| WESTERN STAR | 6900 | 2020 | 270000 LANE DEPARTURE |
| FREIGHTLINER | BUSINESS CLASS M2 | 2020 | 020000 SUSPENSION |
| FREIGHTLINER | BUSINESS CLASS M2 | 2020 | 100000 POWER TRAIN |
| FREIGHTLINER | BUSINESS CLASS M2 | 2020 | 980000 UNKNOWN OR OTHER |
| FREIGHTLINER | BUSINESS CLASS M2 | 2020 | 270000 LANE DEPARTURE |
| FREIGHTLINER | CASCADIA | 2020 | 020000 SUSPENSION |
| FREIGHTLINER | CASCADIA | 2020 | 100000 POWER TRAIN |
| FREIGHTLINER | CASCADIA | 2020 | 980000 UNKNOWN OR OTHER |
| FREIGHTLINER | CASCADIA | 2020 | 270000 LANE DEPARTURE |
| FREIGHTLINER | CORONADO | 2020 | 020000 SUSPENSION |
| FREIGHTLINER | CORONADO | 2020 | 100000 POWER TRAIN |
| FREIGHTLINER | CORONADO | 2020 | 980000 UNKNOWN OR OTHER |
| FREIGHTLINER | CORONADO | 2020 | 270000 LANE DEPARTURE |
| THOMAS BUILT BUSES | MINOTOUR | 2020 | 020000 SUSPENSION |
| THOMAS BUILT BUSES | MINOTOUR | 2020 | 100000 POWER TRAIN |
| THOMAS BUILT BUSES | MINOTOUR | 2020 | 980000 UNKNOWN OR OTHER |
| THOMAS BUILT BUSES | MINOTOUR | 2020 | 270000 LANE DEPARTURE |
| FCCC | MT45 | 2020 | 020000 SUSPENSION |
| FCCC | MT45 | 2020 | 100000 POWER TRAIN |
| FCCC | MT45 | 2020 | 980000 UNKNOWN OR OTHER |
| FCCC | MT45 | 2020 | 270000 LANE DEPARTURE |
| FCCC | MT55 | 2020 | 020000 SUSPENSION |
| FCCC | MT55 | 2020 | 100000 POWER TRAIN |
| FCCC | MT55 | 2020 | 980000 UNKNOWN OR OTHER |
| FCCC | MT55 | 2020 | 270000 LANE DEPARTURE |
| FCCC | S2C | 2020 | 020000 SUSPENSION |
| FCCC | S2C | 2020 | 100000 POWER TRAIN |
| FCCC | S2C | 2020 | 980000 UNKNOWN OR OTHER |
| FCCC | S2C | 2020 | 270000 LANE DEPARTURE |
| FCCC | S2G | 2020 | 020000 SUSPENSION |
| FCCC | S2G | 2020 | 100000 POWER TRAIN |
| FCCC | S2G | 2020 | 980000 UNKNOWN OR OTHER |
| FCCC | S2G | 2020 | 270000 LANE DEPARTURE |
| FCCC | S2RV | 2020 | 020000 SUSPENSION |
| FCCC | S2RV | 2020 | 100000 POWER TRAIN |
| FCCC | S2RV | 2020 | 980000 UNKNOWN OR OTHER |
| FCCC | S2RV | 2020 | 270000 LANE DEPARTURE |
| THOMAS BUILT BUSES | SAF-T-LINER C2 | 2020 | 020000 SUSPENSION |
| THOMAS BUILT BUSES | SAF-T-LINER C2 | 2020 | 100000 POWER TRAIN |
| THOMAS BUILT BUSES | SAF-T-LINER C2 | 2020 | 980000 UNKNOWN OR OTHER |
| THOMAS BUILT BUSES | SAF-T-LINER C2 | 2020 | 270000 LANE DEPARTURE |
| THOMAS BUILT BUSES | SAF-T-LINER EFX | 2020 | 020000 SUSPENSION |
| THOMAS BUILT BUSES | SAF-T-LINER EFX | 2020 | 100000 POWER TRAIN |
| THOMAS BUILT BUSES | SAF-T-LINER EFX | 2020 | 980000 UNKNOWN OR OTHER |
| THOMAS BUILT BUSES | SAF-T-LINER EFX | 2020 | 270000 LANE DEPARTURE |
| THOMAS BUILT BUSES | SAF-T-LINER HDX | 2020 | 020000 SUSPENSION |
| THOMAS BUILT BUSES | SAF-T-LINER HDX | 2020 | 100000 POWER TRAIN |
| THOMAS BUILT BUSES | SAF-T-LINER HDX | 2020 | 980000 UNKNOWN OR OTHER |
| THOMAS BUILT BUSES | SAF-T-LINER HDX | 2020 | 270000 LANE DEPARTURE |
| FCCC | XBP | 2020 | 020000 SUSPENSION |
| FCCC | XBP | 2020 | 100000 POWER TRAIN |
| FCCC | XBP | 2020 | 980000 UNKNOWN OR OTHER |
| FCCC | XBP | 2020 | 270000 LANE DEPARTURE |
| FCCC | XCM | 2020 | 020000 SUSPENSION |
| FCCC | XCM | 2020 | 100000 POWER TRAIN |
| FCCC | XCM | 2020 | 980000 UNKNOWN OR OTHER |
| FCCC | XCM | 2020 | 270000 LANE DEPARTURE |
| FCCC | XCR | 2020 | 020000 SUSPENSION |
| FCCC | XCR | 2020 | 100000 POWER TRAIN |
| FCCC | XCR | 2020 | 980000 UNKNOWN OR OTHER |
| FCCC | XCR | 2020 | 270000 LANE DEPARTURE |
Related FCCC Recalls
What Should You Do?
If your vehicle is affected by this TSB, contact your authorized FCCC dealer. Bring this bulletin ID (WP20-001) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.
Frequently Asked Questions
A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.
If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.
Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.
This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.