TSB: FCCC 114SD, 122SD, 360, 4700, 4900, 49X, 5700, 6900, 7500, 8500, 9500, A-LINE, ACTERRA, ARGOSY, BULLET, BUSINESS CLASS M2, CASCADIA, CENTURY CLASS, COLUMBIA, CONDOR, CORONADO, L-LINE, XBP, XCM, XCP (2007-2022)

Bulletin WI21-008 - April 6, 2021

Bulletin Details

Bulletin IDWI21-008
ManufacturerFCCC
Models114SD, 122SD, 360, 4700, 4900, 49X, 5700, 6900, 7500, 8500, 9500, A-LINE, ACTERRA, ARGOSY, BULLET, BUSINESS CLASS M2, CASCADIA, CENTURY CLASS, COLUMBIA, CONDOR, CORONADO, L-LINE, XBP, XCM, XCP
Model Years2007-2022
Date IssuedApril 6, 2021
Date Added to NHTSAApril 22, 2021
ComponentEQUIPMENT
Vehicles Affected206 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

Affected Vehicles

MakeModelYearComponent
FREIGHTLINER 114SD 2022 350000 EQUIPMENT
FREIGHTLINER 122SD 2022 350000 EQUIPMENT
WESTERN STAR 4700 2022 350000 EQUIPMENT
WESTERN STAR 4900 2022 350000 EQUIPMENT
WESTERN STAR 5700 2022 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2022 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2022 350000 EQUIPMENT
FREIGHTLINER 114SD 2021 350000 EQUIPMENT
FREIGHTLINER 122SD 2021 350000 EQUIPMENT
WESTERN STAR 4700 2021 350000 EQUIPMENT
WESTERN STAR 4900 2021 350000 EQUIPMENT
WESTERN STAR 49X 2021 350000 EQUIPMENT
WESTERN STAR 5700 2021 350000 EQUIPMENT
WESTERN STAR 6900 2021 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2021 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2021 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2021 350000 EQUIPMENT
FREIGHTLINER 114SD 2020 350000 EQUIPMENT
FREIGHTLINER 122SD 2020 350000 EQUIPMENT
WESTERN STAR 4700 2020 350000 EQUIPMENT
WESTERN STAR 4900 2020 350000 EQUIPMENT
WESTERN STAR 5700 2020 350000 EQUIPMENT
WESTERN STAR 6900 2020 350000 EQUIPMENT
FREIGHTLINER ARGOSY 2020 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2020 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2020 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2020 350000 EQUIPMENT
FREIGHTLINER 114SD 2019 350000 EQUIPMENT
FREIGHTLINER 122SD 2019 350000 EQUIPMENT
WESTERN STAR 4700 2019 350000 EQUIPMENT
WESTERN STAR 4900 2019 350000 EQUIPMENT
WESTERN STAR 5700 2019 350000 EQUIPMENT
WESTERN STAR 6900 2019 350000 EQUIPMENT
FREIGHTLINER ARGOSY 2019 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2019 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2019 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2019 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2019 350000 EQUIPMENT
FREIGHTLINER 114SD 2018 350000 EQUIPMENT
FREIGHTLINER 122SD 2018 350000 EQUIPMENT
WESTERN STAR 4700 2018 350000 EQUIPMENT
WESTERN STAR 4900 2018 350000 EQUIPMENT
WESTERN STAR 5700 2018 350000 EQUIPMENT
WESTERN STAR 6900 2018 350000 EQUIPMENT
FREIGHTLINER ARGOSY 2018 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2018 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2018 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2018 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2018 350000 EQUIPMENT
FCCC XBP 2018 350000 EQUIPMENT
FREIGHTLINER 114SD 2017 350000 EQUIPMENT
FREIGHTLINER 122SD 2017 350000 EQUIPMENT
WESTERN STAR 4700 2017 350000 EQUIPMENT
WESTERN STAR 4900 2017 350000 EQUIPMENT
WESTERN STAR 5700 2017 350000 EQUIPMENT
WESTERN STAR 6900 2017 350000 EQUIPMENT
FREIGHTLINER ARGOSY 2017 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2017 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2017 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2017 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2017 350000 EQUIPMENT
FREIGHTLINER 114SD 2016 350000 EQUIPMENT
FREIGHTLINER 122SD 2016 350000 EQUIPMENT
WESTERN STAR 4700 2016 350000 EQUIPMENT
WESTERN STAR 4900 2016 350000 EQUIPMENT
WESTERN STAR 5700 2016 350000 EQUIPMENT
WESTERN STAR 6900 2016 350000 EQUIPMENT
FREIGHTLINER ARGOSY 2016 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2016 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2016 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2016 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2016 350000 EQUIPMENT
FCCC XBP 2016 350000 EQUIPMENT
FREIGHTLINER 114SD 2015 350000 EQUIPMENT
FREIGHTLINER 122SD 2015 350000 EQUIPMENT
WESTERN STAR 4700 2015 350000 EQUIPMENT
WESTERN STAR 4900 2015 350000 EQUIPMENT
WESTERN STAR 5700 2015 350000 EQUIPMENT
WESTERN STAR 6900 2015 350000 EQUIPMENT
FREIGHTLINER ARGOSY 2015 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2015 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2015 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2015 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2015 350000 EQUIPMENT
FCCC XBP 2015 350000 EQUIPMENT
FCCC XCM 2015 350000 EQUIPMENT
FCCC XCP 2015 350000 EQUIPMENT
FREIGHTLINER 114SD 2014 350000 EQUIPMENT
FREIGHTLINER 122SD 2014 350000 EQUIPMENT
WESTERN STAR 4700 2014 350000 EQUIPMENT
WESTERN STAR 4900 2014 350000 EQUIPMENT
WESTERN STAR 5700 2014 350000 EQUIPMENT
WESTERN STAR 6900 2014 350000 EQUIPMENT
FREIGHTLINER ARGOSY 2014 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2014 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2014 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2014 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2014 350000 EQUIPMENT
FCCC XBP 2014 350000 EQUIPMENT
FCCC XCM 2014 350000 EQUIPMENT
FCCC XCP 2014 350000 EQUIPMENT
FREIGHTLINER 114SD 2013 350000 EQUIPMENT
FREIGHTLINER 122SD 2013 350000 EQUIPMENT
WESTERN STAR 4700 2013 350000 EQUIPMENT
WESTERN STAR 4900 2013 350000 EQUIPMENT
WESTERN STAR 5700 2013 350000 EQUIPMENT
WESTERN STAR 6900 2013 350000 EQUIPMENT
FREIGHTLINER ARGOSY 2013 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2013 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2013 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2013 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2013 350000 EQUIPMENT
FREIGHTLINER CORONADO 2013 350000 EQUIPMENT
FCCC XCM 2013 350000 EQUIPMENT
FCCC XCP 2013 350000 EQUIPMENT
FREIGHTLINER 114SD 2012 350000 EQUIPMENT
WESTERN STAR 4700 2012 350000 EQUIPMENT
WESTERN STAR 4900 2012 350000 EQUIPMENT
WESTERN STAR 5700 2012 350000 EQUIPMENT
WESTERN STAR 6900 2012 350000 EQUIPMENT
FREIGHTLINER ARGOSY 2012 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2012 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2012 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2012 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2012 350000 EQUIPMENT
FREIGHTLINER CORONADO 2012 350000 EQUIPMENT
FCCC XCM 2012 350000 EQUIPMENT
FREIGHTLINER 114SD 2011 350000 EQUIPMENT
WESTERN STAR 4700 2011 350000 EQUIPMENT
WESTERN STAR 4900 2011 350000 EQUIPMENT
WESTERN STAR 5700 2011 350000 EQUIPMENT
WESTERN STAR 6900 2011 350000 EQUIPMENT
FREIGHTLINER ARGOSY 2011 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2011 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2011 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2011 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2011 350000 EQUIPMENT
FREIGHTLINER CORONADO 2011 350000 EQUIPMENT
WESTERN STAR 4700 2010 350000 EQUIPMENT
WESTERN STAR 4900 2010 350000 EQUIPMENT
WESTERN STAR 5700 2010 350000 EQUIPMENT
WESTERN STAR 6900 2010 350000 EQUIPMENT
STERLING 7500 2010 350000 EQUIPMENT
STERLING 8500 2010 350000 EQUIPMENT
STERLING 9500 2010 350000 EQUIPMENT
STERLING A-LINE 2010 350000 EQUIPMENT
STERLING ACTERRA 2010 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2010 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2010 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2010 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2010 350000 EQUIPMENT
FREIGHTLINER CORONADO 2010 350000 EQUIPMENT
STERLING L-LINE 2010 350000 EQUIPMENT
STERLING 360 2009 350000 EQUIPMENT
WESTERN STAR 4700 2009 350000 EQUIPMENT
WESTERN STAR 4900 2009 350000 EQUIPMENT
WESTERN STAR 5700 2009 350000 EQUIPMENT
WESTERN STAR 6900 2009 350000 EQUIPMENT
STERLING 7500 2009 350000 EQUIPMENT
STERLING 8500 2009 350000 EQUIPMENT
STERLING 9500 2009 350000 EQUIPMENT
STERLING A-LINE 2009 350000 EQUIPMENT
STERLING ACTERRA 2009 350000 EQUIPMENT
STERLING BULLET 2009 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2009 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2009 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2009 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2009 350000 EQUIPMENT
FREIGHTLINER CORONADO 2009 350000 EQUIPMENT
STERLING L-LINE 2009 350000 EQUIPMENT
STERLING 360 2008 350000 EQUIPMENT
WESTERN STAR 4700 2008 350000 EQUIPMENT
WESTERN STAR 4900 2008 350000 EQUIPMENT
WESTERN STAR 5700 2008 350000 EQUIPMENT
WESTERN STAR 6900 2008 350000 EQUIPMENT
STERLING 7500 2008 350000 EQUIPMENT
STERLING 8500 2008 350000 EQUIPMENT
STERLING 9500 2008 350000 EQUIPMENT
STERLING A-LINE 2008 350000 EQUIPMENT
STERLING ACTERRA 2008 350000 EQUIPMENT
STERLING BULLET 2008 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2008 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2008 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2008 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2008 350000 EQUIPMENT
FREIGHTLINER CORONADO 2008 350000 EQUIPMENT
STERLING L-LINE 2008 350000 EQUIPMENT
STERLING 360 2007 350000 EQUIPMENT
WESTERN STAR 4700 2007 350000 EQUIPMENT
WESTERN STAR 4900 2007 350000 EQUIPMENT
WESTERN STAR 5700 2007 350000 EQUIPMENT
WESTERN STAR 6900 2007 350000 EQUIPMENT
STERLING 7500 2007 350000 EQUIPMENT
STERLING 8500 2007 350000 EQUIPMENT
STERLING 9500 2007 350000 EQUIPMENT
STERLING A-LINE 2007 350000 EQUIPMENT
STERLING ACTERRA 2007 350000 EQUIPMENT
STERLING BULLET 2007 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2007 350000 EQUIPMENT
FREIGHTLINER CASCADIA 2007 350000 EQUIPMENT
FREIGHTLINER CENTURY CLASS 2007 350000 EQUIPMENT
FREIGHTLINER COLUMBIA 2007 350000 EQUIPMENT
STERLING CONDOR 2007 350000 EQUIPMENT
FREIGHTLINER CORONADO 2007 350000 EQUIPMENT
STERLING L-LINE 2007 350000 EQUIPMENT

Related FCCC Recalls

CampaignModelYearComponentSummary
S2C 2026 EXTERIOR LIGHTING:HEADLIGHTS Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freig...
S2C 2027 EXTERIOR LIGHTING:HEADLIGHTS Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freig...
S2RV 2027 EXTERIOR LIGHTING:HEADLIGHTS Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freig...
S2RV 2026 EXTERIOR LIGHTING:HEADLIGHTS Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freig...
MT45G 2026 STEERING:LINKAGES:TIE ROD ASSEMBLY Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Weste...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FCCC dealer. Bring this bulletin ID (WI21-008) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.