TSB: FCCC 4700, 4900, 49X, 6900, BUSINESS CLASS M2, ECONIC SD, S2, S2G, S2RV, SAF-T-LINER C2, XBP, XBR, XBS, XCL, XCM, XCP, XCR, XCS (2019-2022)

Bulletin WI21-005 - February 15, 2021

Bulletin Details

Bulletin IDWI21-005
ManufacturerFCCC
Models4700, 4900, 49X, 6900, BUSINESS CLASS M2, ECONIC SD, S2, S2G, S2RV, SAF-T-LINER C2, XBP, XBR, XBS, XCL, XCM, XCP, XCR, XCS
Model Years2019-2022
Date IssuedFebruary 15, 2021
Date Added to NHTSAFebruary 25, 2021
ComponentEQUIPMENT
Vehicles Affected104 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Warranty Information Letter for Body Builder/Truck Equipment Manufacturer Demonstration Program.

Affected Vehicles

MakeModelYearComponent
THOMAS BUILT BUSES SAF-T-LINER C2 2022 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2022 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR 4700 2021 350000 EQUIPMENT
WESTERN STAR 4700 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR 4900 2021 350000 EQUIPMENT
WESTERN STAR 4900 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR 49X 2021 350000 EQUIPMENT
WESTERN STAR 49X 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR 6900 2021 350000 EQUIPMENT
WESTERN STAR 6900 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FREIGHTLINER BUSINESS CLASS M2 2021 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FREIGHTLINER ECONIC SD 2021 350000 EQUIPMENT
FREIGHTLINER ECONIC SD 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC S2 2021 350000 EQUIPMENT
FCCC S2 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC S2RV 2021 350000 EQUIPMENT
FCCC S2RV 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2021 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XBP 2021 350000 EQUIPMENT
FCCC XBP 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XBR 2021 350000 EQUIPMENT
FCCC XBR 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XBS 2021 350000 EQUIPMENT
FCCC XBS 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCL 2021 350000 EQUIPMENT
FCCC XCL 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCM 2021 350000 EQUIPMENT
FCCC XCM 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCP 2021 350000 EQUIPMENT
FCCC XCP 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCR 2021 350000 EQUIPMENT
FCCC XCR 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCS 2021 350000 EQUIPMENT
FCCC XCS 2021 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR 4700 2020 350000 EQUIPMENT
WESTERN STAR 4700 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR 4900 2020 350000 EQUIPMENT
WESTERN STAR 4900 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR 6900 2020 350000 EQUIPMENT
WESTERN STAR 6900 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FREIGHTLINER BUSINESS CLASS M2 2020 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FREIGHTLINER ECONIC SD 2020 350000 EQUIPMENT
FREIGHTLINER ECONIC SD 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC S2 2020 350000 EQUIPMENT
FCCC S2 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC S2G 2020 350000 EQUIPMENT
FCCC S2G 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC S2RV 2020 350000 EQUIPMENT
FCCC S2RV 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2020 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XBP 2020 350000 EQUIPMENT
FCCC XBP 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XBR 2020 350000 EQUIPMENT
FCCC XBR 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XBS 2020 350000 EQUIPMENT
FCCC XBS 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCL 2020 350000 EQUIPMENT
FCCC XCL 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCM 2020 350000 EQUIPMENT
FCCC XCM 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCP 2020 350000 EQUIPMENT
FCCC XCP 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCR 2020 350000 EQUIPMENT
FCCC XCR 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCS 2020 350000 EQUIPMENT
FCCC XCS 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR 4700 2019 350000 EQUIPMENT
WESTERN STAR 4700 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR 4900 2019 350000 EQUIPMENT
WESTERN STAR 4900 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
WESTERN STAR 6900 2019 350000 EQUIPMENT
WESTERN STAR 6900 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FREIGHTLINER BUSINESS CLASS M2 2019 350000 EQUIPMENT
FREIGHTLINER BUSINESS CLASS M2 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FREIGHTLINER ECONIC SD 2019 350000 EQUIPMENT
FREIGHTLINER ECONIC SD 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC S2 2019 350000 EQUIPMENT
FCCC S2 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC S2G 2019 350000 EQUIPMENT
FCCC S2G 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC S2RV 2019 350000 EQUIPMENT
FCCC S2RV 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THOMAS BUILT BUSES SAF-T-LINER C2 2019 350000 EQUIPMENT
THOMAS BUILT BUSES SAF-T-LINER C2 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XBP 2019 350000 EQUIPMENT
FCCC XBP 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XBR 2019 350000 EQUIPMENT
FCCC XBR 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XBS 2019 350000 EQUIPMENT
FCCC XBS 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCL 2019 350000 EQUIPMENT
FCCC XCL 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCM 2019 350000 EQUIPMENT
FCCC XCM 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCP 2019 350000 EQUIPMENT
FCCC XCP 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCR 2019 350000 EQUIPMENT
FCCC XCR 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FCCC XCS 2019 350000 EQUIPMENT
FCCC XCS 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Related FCCC Recalls

CampaignModelYearComponentSummary
S2C 2026 EXTERIOR LIGHTING:HEADLIGHTS Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freig...
S2C 2027 EXTERIOR LIGHTING:HEADLIGHTS Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freig...
S2RV 2027 EXTERIOR LIGHTING:HEADLIGHTS Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freig...
S2RV 2026 EXTERIOR LIGHTING:HEADLIGHTS Daimler Trucks North America, LLC (DTNA) is recalling certain 2026-2027 Freig...
MT45G 2026 STEERING:LINKAGES:TIE ROD ASSEMBLY Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Weste...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FCCC dealer. Bring this bulletin ID (WI21-005) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.