TSB: MERCEDES BENZ E350, E550, GLK350 (2003–2010)

Bulletin TSB-82-00-695 — August 17, 2010

Bulletin Details

Bulletin IDTSB-82-00-695
ManufacturerMERCEDES BENZ
ModelsE350, E550, GLK350
Model Years2003–2010
Date IssuedAugust 17, 2010
Date Added to NHTSADecember 14, 2010
ComponentEXTERIOR LIGHTING:HEADLIGHTS
Vehicles Affected20 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

MERCEDES: PART CHANGE TO BANJO BOLT FOR HEADLAMP MOUNT. THE LATCH FOR THE BANJO BOLT FOR THE HEADLAMP MOUNT IS NO LONGER NEEDED; THEREFORE, THE NEW PART IS NOW SCREWED ONTO THE LAMP FRAME USING A THERMOPLASTIC NUT *PE

Affected Vehicles

MakeModelYearComponent
MERCEDES-BENZ E350 2010 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E550 2010 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ GLK350 2010 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E350 2009 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E550 2009 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ GLK350 2009 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E350 2008 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E550 2008 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ GLK350 2008 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E350 2007 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E550 2007 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ GLK350 2007 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E350 2006 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E550 2006 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ GLK350 2006 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E350 2005 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E550 2005 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ GLK350 2005 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E350 2004 121000 EXTERIOR LIGHTING:HEADLIGHTS
MERCEDES-BENZ E350 2003 121000 EXTERIOR LIGHTING:HEADLIGHTS

Related MERCEDES BENZ Recalls

CampaignModelYearComponentSummary
GLS 450 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 580 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLS63 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
AMG GLE63 S 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...
GLE 450E 4MATIC 2026 AIR BAGS:PASSENGER SIDE FRONTAL:CUSHION Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2026 GLE 350 4MATIC, GLE ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MERCEDES BENZ dealer. Bring this bulletin ID (TSB-82-00-695) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.