TSB: MITSUBISHI ECLIPSE CROSS (2018–2024)

Bulletin TSB-23-54-007 — September 22, 2023

Bulletin Details

Bulletin IDTSB-23-54-007
ManufacturerMITSUBISHI
ModelsECLIPSE CROSS
Model Years2018–2024
Date IssuedSeptember 22, 2023
Date Added to NHTSAOctober 3, 2023
ComponentELECTRICAL SYSTEM
Vehicles Affected8 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Technical Service Bulletin provides service manual corrections to the Smartphone Link Display Audio Diagnosis Mode instructions.

Affected Vehicles

MakeModelYearComponent
MITSUBISHI ECLIPSE CROSS 2024 110000 ELECTRICAL SYSTEM
MITSUBISHI ECLIPSE CROSS 2024 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
MITSUBISHI ECLIPSE CROSS 2023 110000 ELECTRICAL SYSTEM
MITSUBISHI ECLIPSE CROSS 2023 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
MITSUBISHI ECLIPSE CROSS 2022 110000 ELECTRICAL SYSTEM
MITSUBISHI ECLIPSE CROSS 2022 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
MITSUBISHI ECLIPSE CROSS 2018 110000 ELECTRICAL SYSTEM
MITSUBISHI ECLIPSE CROSS 2018 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Related MITSUBISHI Recalls

CampaignModelYearComponentSummary
OUTLANDER 2016 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2017 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2018 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2019 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2020 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MITSUBISHI dealer. Bring this bulletin ID (TSB-23-54-007) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.