TSB: MITSUBISHI ECLIPSE CROSS, MIRAGE, MIRAGE G4, OUTLANDER, OUTLANDER PHEV, OUTLANDER SPORT (1997–2022)

Bulletin TSB-21-34-001 — June 3, 2021

Bulletin Details

Bulletin IDTSB-21-34-001
ManufacturerMITSUBISHI
ModelsECLIPSE CROSS, MIRAGE, MIRAGE G4, OUTLANDER, OUTLANDER PHEV, OUTLANDER SPORT
Model Years1997–2022
Date IssuedJune 3, 2021
Date Added to NHTSAJuly 9, 2021
ComponentSUSPENSION
Vehicles Affected65 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.

Affected Vehicles

MakeModelYearComponent
MITSUBISHI ECLIPSE CROSS 2022 020000 SUSPENSION
MITSUBISHI MIRAGE 2022 020000 SUSPENSION
MITSUBISHI MIRAGE G4 2022 020000 SUSPENSION
MITSUBISHI OUTLANDER 2022 020000 SUSPENSION
MITSUBISHI OUTLANDER PHEV 2022 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2022 020000 SUSPENSION
MITSUBISHI ECLIPSE CROSS 2021 020000 SUSPENSION
MITSUBISHI MIRAGE 2021 020000 SUSPENSION
MITSUBISHI MIRAGE G4 2021 020000 SUSPENSION
MITSUBISHI OUTLANDER 2021 020000 SUSPENSION
MITSUBISHI OUTLANDER PHEV 2021 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2021 020000 SUSPENSION
MITSUBISHI ECLIPSE CROSS 2020 020000 SUSPENSION
MITSUBISHI MIRAGE 2020 020000 SUSPENSION
MITSUBISHI MIRAGE G4 2020 020000 SUSPENSION
MITSUBISHI OUTLANDER 2020 020000 SUSPENSION
MITSUBISHI OUTLANDER PHEV 2020 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2020 020000 SUSPENSION
MITSUBISHI ECLIPSE CROSS 2019 020000 SUSPENSION
MITSUBISHI MIRAGE 2019 020000 SUSPENSION
MITSUBISHI MIRAGE G4 2019 020000 SUSPENSION
MITSUBISHI OUTLANDER 2019 020000 SUSPENSION
MITSUBISHI OUTLANDER PHEV 2019 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2019 020000 SUSPENSION
MITSUBISHI ECLIPSE CROSS 2018 020000 SUSPENSION
MITSUBISHI MIRAGE 2018 020000 SUSPENSION
MITSUBISHI MIRAGE G4 2018 020000 SUSPENSION
MITSUBISHI OUTLANDER 2018 020000 SUSPENSION
MITSUBISHI OUTLANDER PHEV 2018 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2018 020000 SUSPENSION
MITSUBISHI MIRAGE 2017 020000 SUSPENSION
MITSUBISHI MIRAGE G4 2017 020000 SUSPENSION
MITSUBISHI OUTLANDER 2017 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2017 020000 SUSPENSION
MITSUBISHI MIRAGE 2016 020000 SUSPENSION
MITSUBISHI OUTLANDER 2016 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2016 020000 SUSPENSION
MITSUBISHI MIRAGE 2015 020000 SUSPENSION
MITSUBISHI OUTLANDER 2015 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2015 020000 SUSPENSION
MITSUBISHI MIRAGE 2014 020000 SUSPENSION
MITSUBISHI OUTLANDER 2014 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2014 020000 SUSPENSION
MITSUBISHI MIRAGE 2013 020000 SUSPENSION
MITSUBISHI OUTLANDER 2013 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2013 020000 SUSPENSION
MITSUBISHI OUTLANDER 2012 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2012 020000 SUSPENSION
MITSUBISHI OUTLANDER 2011 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2011 020000 SUSPENSION
MITSUBISHI OUTLANDER 2010 020000 SUSPENSION
MITSUBISHI OUTLANDER 2009 020000 SUSPENSION
MITSUBISHI OUTLANDER 2008 020000 SUSPENSION
MITSUBISHI OUTLANDER 2007 020000 SUSPENSION
MITSUBISHI OUTLANDER 2006 020000 SUSPENSION
MITSUBISHI OUTLANDER 2005 020000 SUSPENSION
MITSUBISHI OUTLANDER 2004 020000 SUSPENSION
MITSUBISHI OUTLANDER 2003 020000 SUSPENSION
MITSUBISHI MIRAGE 2002 020000 SUSPENSION
MITSUBISHI MIRAGE 2001 020000 SUSPENSION
MITSUBISHI MIRAGE 2000 020000 SUSPENSION
MITSUBISHI MIRAGE 1999 020000 SUSPENSION
MITSUBISHI MIRAGE 1998 020000 SUSPENSION
MITSUBISHI MIRAGE 1997 020000 SUSPENSION

Related MITSUBISHI Recalls

CampaignModelYearComponentSummary
OUTLANDER 2016 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2017 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2018 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2019 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2020 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MITSUBISHI dealer. Bring this bulletin ID (TSB-21-34-001) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.