TSB: MITSUBISHI OUTLANDER, OUTLANDER PHEV, OUTLANDER SPORT (2014–2020)

Bulletin TSB-20-42A-002 — April 8, 2020

Bulletin Details

Bulletin IDTSB-20-42A-002
ManufacturerMITSUBISHI
ModelsOUTLANDER, OUTLANDER PHEV, OUTLANDER SPORT
Model Years2014–2020
Date IssuedApril 8, 2020
Date Added to NHTSAMay 26, 2020
ComponentVISIBILITY:WINDSHIELD
Vehicles Affected52 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This TSB updates the Body section of the affected Service Manuals to add information (including a Caution) to the windshield Removal and Installation procedure for vehicles equipped with Forward Collision Mitigation System (FCM), Lane Depar

Affected Vehicles

MakeModelYearComponent
MITSUBISHI OUTLANDER 2020 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER 2020 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER 2020 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER PHEV 2020 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER PHEV 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER PHEV 2020 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER PHEV 2020 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER SPORT 2020 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER SPORT 2020 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER SPORT 2020 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER SPORT 2020 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER 2019 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER 2019 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER 2019 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER PHEV 2019 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER PHEV 2019 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER PHEV 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER PHEV 2019 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER SPORT 2019 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER SPORT 2019 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER SPORT 2019 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER SPORT 2019 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER 2018 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER 2018 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER 2018 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER PHEV 2018 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER PHEV 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER PHEV 2018 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER PHEV 2018 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER SPORT 2018 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER SPORT 2018 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER SPORT 2018 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER SPORT 2018 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER 2017 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER 2017 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER 2017 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER 2017 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER 2016 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER 2016 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER 2016 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER 2016 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER 2015 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER 2015 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER 2015 131000 VISIBILITY:WINDSHIELD
MITSUBISHI OUTLANDER 2014 270000 LANE DEPARTURE
MITSUBISHI OUTLANDER 2014 260000 FORWARD COLLISION AVOIDANCE
MITSUBISHI OUTLANDER 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER 2014 131000 VISIBILITY:WINDSHIELD

Related MITSUBISHI Recalls

CampaignModelYearComponentSummary
OUTLANDER 2016 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2017 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2018 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2019 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2020 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MITSUBISHI dealer. Bring this bulletin ID (TSB-20-42A-002) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.