TSB: MITSUBISHI ECLIPSE CROSS, I-MIEV, LANCER, LANCER SPORTBACK, MIRAGE, MIRAGE G4, OUTLANDER, OUTLANDER PHEV, OUTLANDER SPORT (2016–2020)

Bulletin TSB-20-31-001 — February 3, 2020

Bulletin Details

Bulletin IDTSB-20-31-001
ManufacturerMITSUBISHI
ModelsECLIPSE CROSS, I-MIEV, LANCER, LANCER SPORTBACK, MIRAGE, MIRAGE G4, OUTLANDER, OUTLANDER PHEV, OUTLANDER SPORT
Model Years2016–2020
Date IssuedFebruary 3, 2020
Date Added to NHTSAMarch 23, 2020
ComponentTIRES
Vehicles Affected56 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This bulletin advises that tire chains are NOT approved for use on any 2016 - 2020 Mitsubishi vehicle.

Affected Vehicles

MakeModelYearComponent
MITSUBISHI ECLIPSE CROSS 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI ECLIPSE CROSS 2020 190000 TIRES
MITSUBISHI MIRAGE G4 2020 190000 TIRES
MITSUBISHI MIRAGE G4 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2020 190000 TIRES
MITSUBISHI OUTLANDER PHEV 2020 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER PHEV 2020 190000 TIRES
MITSUBISHI ECLIPSE CROSS 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI ECLIPSE CROSS 2019 190000 TIRES
MITSUBISHI MIRAGE 2019 190000 TIRES
MITSUBISHI MIRAGE 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI MIRAGE G4 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI MIRAGE G4 2019 190000 TIRES
MITSUBISHI OUTLANDER 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2019 190000 TIRES
MITSUBISHI OUTLANDER PHEV 2019 190000 TIRES
MITSUBISHI OUTLANDER PHEV 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER SPORT 2019 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER SPORT 2019 190000 TIRES
MITSUBISHI ECLIPSE CROSS 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI ECLIPSE CROSS 2018 190000 TIRES
MITSUBISHI MIRAGE 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI MIRAGE 2018 190000 TIRES
MITSUBISHI MIRAGE G4 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI MIRAGE G4 2018 190000 TIRES
MITSUBISHI OUTLANDER 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2018 190000 TIRES
MITSUBISHI OUTLANDER PHEV 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER PHEV 2018 190000 TIRES
MITSUBISHI OUTLANDER SPORT 2018 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER SPORT 2018 190000 TIRES
MITSUBISHI I-MIEV 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI I-MIEV 2017 190000 TIRES
MITSUBISHI LANCER 2017 190000 TIRES
MITSUBISHI LANCER 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI MIRAGE 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI MIRAGE 2017 190000 TIRES
MITSUBISHI MIRAGE G4 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI MIRAGE G4 2017 190000 TIRES
MITSUBISHI OUTLANDER 2017 190000 TIRES
MITSUBISHI OUTLANDER 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER SPORT 2017 190000 TIRES
MITSUBISHI OUTLANDER SPORT 2017 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI I-MIEV 2016 190000 TIRES
MITSUBISHI I-MIEV 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI LANCER 2016 190000 TIRES
MITSUBISHI LANCER 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI LANCER SPORTBACK 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI LANCER SPORTBACK 2016 190000 TIRES
MITSUBISHI MIRAGE 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI MIRAGE 2016 190000 TIRES
MITSUBISHI OUTLANDER 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY
MITSUBISHI OUTLANDER 2016 190000 TIRES
MITSUBISHI OUTLANDER SPORT 2016 190000 TIRES
MITSUBISHI OUTLANDER SPORT 2016 356000 EQUIPMENT ADAPTIVE/MOBILITY

Related MITSUBISHI Recalls

CampaignModelYearComponentSummary
OUTLANDER 2016 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2017 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2018 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2019 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2020 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MITSUBISHI dealer. Bring this bulletin ID (TSB-20-31-001) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.