TSB: MITSUBISHI LANCER, LANCER SPORTBACK, OUTLANDER, OUTLANDER SPORT (2009–2015)

Bulletin TSB-19-34-003 — April 23, 2019

Bulletin Details

Bulletin IDTSB-19-34-003
ManufacturerMITSUBISHI
ModelsLANCER, LANCER SPORTBACK, OUTLANDER, OUTLANDER SPORT
Model Years2009–2015
Date IssuedApril 23, 2019
Date Added to NHTSAMay 13, 2019
ComponentSUSPENSION
Vehicles Affected54 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

This is a Technical Service Bulletin sent to dealers. This bulletin updates the Rear Suspension section of the affected Service Manuals, to delete the requirement for an installation direction of the coil spring end of the shock absorber as

Affected Vehicles

MakeModelYearComponent
MITSUBISHI LANCER 2015 020000 SUSPENSION
MITSUBISHI LANCER 2015 020000 SUSPENSION
MITSUBISHI LANCER 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER 2015 020000 SUSPENSION
MITSUBISHI OUTLANDER 2015 020000 SUSPENSION
MITSUBISHI OUTLANDER 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER SPORT 2015 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER SPORT 2015 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2015 020000 SUSPENSION
MITSUBISHI LANCER 2014 020000 SUSPENSION
MITSUBISHI LANCER 2014 020000 SUSPENSION
MITSUBISHI LANCER 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER SPORTBACK 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER SPORTBACK 2014 020000 SUSPENSION
MITSUBISHI LANCER SPORTBACK 2014 020000 SUSPENSION
MITSUBISHI OUTLANDER 2014 020000 SUSPENSION
MITSUBISHI OUTLANDER 2014 020000 SUSPENSION
MITSUBISHI OUTLANDER 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER SPORT 2014 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2014 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2014 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER 2013 020000 SUSPENSION
MITSUBISHI LANCER 2013 020000 SUSPENSION
MITSUBISHI LANCER SPORTBACK 2013 020000 SUSPENSION
MITSUBISHI LANCER SPORTBACK 2013 020000 SUSPENSION
MITSUBISHI LANCER SPORTBACK 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER SPORT 2013 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2013 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER SPORT 2013 020000 SUSPENSION
MITSUBISHI LANCER 2012 020000 SUSPENSION
MITSUBISHI LANCER 2012 020000 SUSPENSION
MITSUBISHI LANCER 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER SPORTBACK 2012 020000 SUSPENSION
MITSUBISHI LANCER SPORTBACK 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER SPORTBACK 2012 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2012 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2012 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2012 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER 2011 020000 SUSPENSION
MITSUBISHI LANCER 2011 020000 SUSPENSION
MITSUBISHI LANCER SPORTBACK 2011 020000 SUSPENSION
MITSUBISHI LANCER SPORTBACK 2011 020000 SUSPENSION
MITSUBISHI LANCER SPORTBACK 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI OUTLANDER SPORT 2011 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2011 020000 SUSPENSION
MITSUBISHI OUTLANDER SPORT 2011 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER 2010 020000 SUSPENSION
MITSUBISHI LANCER 2010 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER 2010 020000 SUSPENSION
MITSUBISHI LANCER 2009 020000 SUSPENSION
MITSUBISHI LANCER 2009 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MITSUBISHI LANCER 2009 020000 SUSPENSION

Related MITSUBISHI Recalls

CampaignModelYearComponentSummary
OUTLANDER 2016 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2017 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2018 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2019 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...
OUTLANDER 2020 STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUP... Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018-2022 O...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized MITSUBISHI dealer. Bring this bulletin ID (TSB-19-34-003) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.