TSB: FORD EXPEDITION, F-150, MUSTANG, NAVIGATOR, RANGER (2017–2021)

Bulletin TSB 21-2315 — September 28, 2021

Bulletin Details

Bulletin IDTSB 21-2315
ManufacturerFORD
ModelsEXPEDITION, F-150, MUSTANG, NAVIGATOR, RANGER
Model Years2017–2021
Date IssuedSeptember 28, 2021
Date Added to NHTSAOctober 5, 2021
ComponentPOWER TRAIN
Vehicles Affected38 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2021 Ranger vehicles equipped with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the vehicle may also have an il

Affected Vehicles

MakeModelYearComponent
FORD EXPEDITION 2021 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD EXPEDITION 2021 100000 POWER TRAIN
FORD MUSTANG 2021 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD MUSTANG 2021 100000 POWER TRAIN
LINCOLN NAVIGATOR 2021 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN NAVIGATOR 2021 100000 POWER TRAIN
FORD RANGER 2021 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD RANGER 2021 100000 POWER TRAIN
FORD EXPEDITION 2020 100000 POWER TRAIN
FORD EXPEDITION 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD F-150 2020 100000 POWER TRAIN
FORD F-150 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD MUSTANG 2020 100000 POWER TRAIN
FORD MUSTANG 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN NAVIGATOR 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN NAVIGATOR 2020 100000 POWER TRAIN
FORD RANGER 2020 100000 POWER TRAIN
FORD RANGER 2020 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD EXPEDITION 2019 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD EXPEDITION 2019 100000 POWER TRAIN
FORD F-150 2019 100000 POWER TRAIN
FORD F-150 2019 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD MUSTANG 2019 100000 POWER TRAIN
FORD MUSTANG 2019 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN NAVIGATOR 2019 100000 POWER TRAIN
LINCOLN NAVIGATOR 2019 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD RANGER 2019 100000 POWER TRAIN
FORD RANGER 2019 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD EXPEDITION 2018 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD EXPEDITION 2018 100000 POWER TRAIN
FORD F-150 2018 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD F-150 2018 100000 POWER TRAIN
FORD MUSTANG 2018 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
FORD MUSTANG 2018 100000 POWER TRAIN
LINCOLN NAVIGATOR 2018 103000 POWER TRAIN:AUTOMATIC TRANSMISSION
LINCOLN NAVIGATOR 2018 100000 POWER TRAIN
FORD F-150 2017 100000 POWER TRAIN
FORD F-150 2017 103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Related FORD Recalls

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EXPLORER 2025 BACK OVER PREVENTION:SOFTWARE Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2...
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EXPLORER 2025 ELECTRICAL SYSTEM:ADAS Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2...
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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (TSB 21-2315) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.