TSB: FORD ESCAPE, FUSION, FUSION ENERGI, FUSION HYBRID (2014–2019)

Bulletin TSB 21-2269 — September 9, 2021

Bulletin Details

Bulletin IDTSB 21-2269
ManufacturerFORD
ModelsESCAPE, FUSION, FUSION ENERGI, FUSION HYBRID
Model Years2014–2019
Date IssuedSeptember 9, 2021
Date Added to NHTSASeptember 30, 2021
ComponentENGINE AND ENGINE COOLING
Vehicles Affected42 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w

Affected Vehicles

MakeModelYearComponent
FORD ESCAPE 2019 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD ESCAPE 2019 060000 ENGINE AND ENGINE COOLING
FORD FUSION 2019 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION 2019 060000 ENGINE AND ENGINE COOLING
FORD FUSION ENERGI 2019 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION ENERGI 2019 060000 ENGINE AND ENGINE COOLING
FORD FUSION HYBRID 2019 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION HYBRID 2019 060000 ENGINE AND ENGINE COOLING
FORD ESCAPE 2018 060000 ENGINE AND ENGINE COOLING
FORD ESCAPE 2018 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION 2018 060000 ENGINE AND ENGINE COOLING
FORD FUSION 2018 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION ENERGI 2018 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION ENERGI 2018 060000 ENGINE AND ENGINE COOLING
FORD FUSION HYBRID 2018 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION HYBRID 2018 060000 ENGINE AND ENGINE COOLING
FORD ESCAPE 2017 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD ESCAPE 2017 060000 ENGINE AND ENGINE COOLING
FORD FUSION 2017 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION 2017 060000 ENGINE AND ENGINE COOLING
FORD FUSION ENERGI 2017 060000 ENGINE AND ENGINE COOLING
FORD FUSION ENERGI 2017 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION HYBRID 2017 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION HYBRID 2017 060000 ENGINE AND ENGINE COOLING
FORD FUSION 2016 060000 ENGINE AND ENGINE COOLING
FORD FUSION 2016 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION ENERGI 2016 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION ENERGI 2016 060000 ENGINE AND ENGINE COOLING
FORD FUSION HYBRID 2016 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION HYBRID 2016 060000 ENGINE AND ENGINE COOLING
FORD FUSION 2015 060000 ENGINE AND ENGINE COOLING
FORD FUSION 2015 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION ENERGI 2015 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION ENERGI 2015 060000 ENGINE AND ENGINE COOLING
FORD FUSION HYBRID 2015 060000 ENGINE AND ENGINE COOLING
FORD FUSION HYBRID 2015 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION 2014 060000 ENGINE AND ENGINE COOLING
FORD FUSION 2014 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION ENERGI 2014 060000 ENGINE AND ENGINE COOLING
FORD FUSION ENERGI 2014 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION HYBRID 2014 103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
FORD FUSION HYBRID 2014 060000 ENGINE AND ENGINE COOLING

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (TSB 21-2269) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.