TSB: FORD CONTINENTAL, EXPLORER, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, MKX, MKZ (2013–2019)

Bulletin TSB 19-2293 — September 27, 2019

Bulletin Details

Bulletin IDTSB 19-2293
ManufacturerFORD
ModelsCONTINENTAL, EXPLORER, F-150, F-250 SD, F-350 SD, F-450 SD, F-550 SD, MKX, MKZ
Model Years2013–2019
Date IssuedSeptember 27, 2019
Date Added to NHTSAOctober 4, 2019
ComponentSEATS
Vehicles Affected72 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls — they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat operat

Affected Vehicles

MakeModelYearComponent
LINCOLN CONTINENTAL 2019 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN CONTINENTAL 2019 220000 SEATS
FORD EXPLORER 2019 220000 SEATS
FORD EXPLORER 2019 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-150 2019 220000 SEATS
FORD F-150 2019 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-250 SD 2019 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-250 SD 2019 220000 SEATS
FORD F-350 SD 2019 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-350 SD 2019 220000 SEATS
FORD F-450 SD 2019 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-450 SD 2019 220000 SEATS
FORD F-550 SD 2019 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-550 SD 2019 220000 SEATS
LINCOLN MKX 2019 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN MKX 2019 220000 SEATS
LINCOLN MKZ 2019 220000 SEATS
LINCOLN MKZ 2019 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN CONTINENTAL 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN CONTINENTAL 2018 220000 SEATS
FORD EXPLORER 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD EXPLORER 2018 220000 SEATS
FORD F-150 2018 220000 SEATS
FORD F-150 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-250 SD 2018 220000 SEATS
FORD F-250 SD 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-350 SD 2018 220000 SEATS
FORD F-350 SD 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-450 SD 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-450 SD 2018 220000 SEATS
FORD F-550 SD 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-550 SD 2018 220000 SEATS
LINCOLN MKX 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN MKX 2018 220000 SEATS
LINCOLN MKZ 2018 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN MKZ 2018 220000 SEATS
LINCOLN CONTINENTAL 2017 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN CONTINENTAL 2017 220000 SEATS
FORD EXPLORER 2017 220000 SEATS
FORD EXPLORER 2017 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-150 2017 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-150 2017 220000 SEATS
FORD F-250 SD 2017 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-250 SD 2017 220000 SEATS
FORD F-350 SD 2017 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-350 SD 2017 220000 SEATS
FORD F-450 SD 2017 220000 SEATS
FORD F-450 SD 2017 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-550 SD 2017 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-550 SD 2017 220000 SEATS
LINCOLN MKX 2017 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN MKX 2017 220000 SEATS
LINCOLN MKZ 2017 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN MKZ 2017 220000 SEATS
FORD EXPLORER 2016 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD EXPLORER 2016 220000 SEATS
FORD F-150 2016 220000 SEATS
FORD F-150 2016 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN MKX 2016 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN MKX 2016 220000 SEATS
LINCOLN MKZ 2016 220000 SEATS
LINCOLN MKZ 2016 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD EXPLORER 2015 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD EXPLORER 2015 220000 SEATS
FORD F-150 2015 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
FORD F-150 2015 220000 SEATS
LINCOLN MKZ 2015 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN MKZ 2015 220000 SEATS
LINCOLN MKZ 2014 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN MKZ 2014 220000 SEATS
LINCOLN MKZ 2013 221600 SEATS:FRONT ASSEMBLY:POWER ADJUST
LINCOLN MKZ 2013 220000 SEATS

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What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (TSB 19-2293) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage — manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix — the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.