TSB: FORD EDGE, ESCAPE, EXPEDITION, EXPLORER, F-250 SD, FIESTA, FLEX, MKC, MKT, MKX, MUSTANG, NAVIGATOR, TAURUS (2016-2017)

Bulletin TSB 17-2068 - April 18, 2017

Bulletin Details

Bulletin IDTSB 17-2068
ManufacturerFORD
ModelsEDGE, ESCAPE, EXPEDITION, EXPLORER, F-250 SD, FIESTA, FLEX, MKC, MKT, MKX, MUSTANG, NAVIGATOR, TAURUS
Model Years2016-2017
Date IssuedApril 18, 2017
Date Added to NHTSAAugust 1, 2017
ComponentBACK OVER PREVENTION: CAMERA SYSTEM
Vehicles Affected48 combinations

What is a TSB?

A Technical Service Bulletin is a document issued by the vehicle manufacturer to inform dealership technicians about a known issue and the recommended repair procedure. TSBs are not mandatory recalls, they serve as repair guidance for common problems.

If your vehicle has this issue, bring this bulletin ID to your dealer. If under warranty, the repair should be covered at no cost.

Summary

Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display mes

Affected Vehicles

MakeModelYearComponent
FORD EDGE 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD EDGE 2017 353000 EQUIPMENT:ELECTRICAL
FORD ESCAPE 2017 353000 EQUIPMENT:ELECTRICAL
FORD ESCAPE 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD EXPEDITION 2017 353000 EQUIPMENT:ELECTRICAL
FORD EXPEDITION 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD EXPLORER 2017 353000 EQUIPMENT:ELECTRICAL
FORD EXPLORER 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD F-250 SD 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD F-250 SD 2017 353000 EQUIPMENT:ELECTRICAL
FORD FIESTA 2017 353000 EQUIPMENT:ELECTRICAL
FORD FIESTA 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD FLEX 2017 353000 EQUIPMENT:ELECTRICAL
FORD FLEX 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
LINCOLN MKC 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
LINCOLN MKC 2017 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKT 2017 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKT 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
LINCOLN MKX 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
LINCOLN MKX 2017 353000 EQUIPMENT:ELECTRICAL
FORD MUSTANG 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD MUSTANG 2017 353000 EQUIPMENT:ELECTRICAL
LINCOLN NAVIGATOR 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
LINCOLN NAVIGATOR 2017 353000 EQUIPMENT:ELECTRICAL
FORD TAURUS 2017 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD TAURUS 2017 353000 EQUIPMENT:ELECTRICAL
FORD EDGE 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD EDGE 2016 353000 EQUIPMENT:ELECTRICAL
FORD ESCAPE 2016 353000 EQUIPMENT:ELECTRICAL
FORD ESCAPE 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD EXPEDITION 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD EXPEDITION 2016 353000 EQUIPMENT:ELECTRICAL
FORD FIESTA 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD FIESTA 2016 353000 EQUIPMENT:ELECTRICAL
FORD FLEX 2016 353000 EQUIPMENT:ELECTRICAL
FORD FLEX 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
LINCOLN MKC 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
LINCOLN MKC 2016 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKT 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
LINCOLN MKT 2016 353000 EQUIPMENT:ELECTRICAL
LINCOLN MKX 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
LINCOLN MKX 2016 353000 EQUIPMENT:ELECTRICAL
FORD MUSTANG 2016 353000 EQUIPMENT:ELECTRICAL
FORD MUSTANG 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
LINCOLN NAVIGATOR 2016 353000 EQUIPMENT:ELECTRICAL
LINCOLN NAVIGATOR 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD TAURUS 2016 284000 BACK OVER PREVENTION: CAMERA SYSTEM
FORD TAURUS 2016 353000 EQUIPMENT:ELECTRICAL

Related FORD Recalls

CampaignModelYearComponentSummary
EXPLORER 2026 ENGINE AND ENGINE COOLING:ENGINE:HARD... Ford Motor Company (Ford) is recalling certain 2026 Explorer vehicles equippe...
MUSTANG MACH E 2025 STRUCTURE:EXTERIOR TRIM Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehic...
MUSTANG MACH E 2024 STRUCTURE:EXTERIOR TRIM Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehic...
MUSTANG MACH E 2023 STRUCTURE:EXTERIOR TRIM Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehic...
F-250 SD 2026 BACK OVER PREVENTION:DISPLAY FUNCTION Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 ...

What Should You Do?

If your vehicle is affected by this TSB, contact your authorized FORD dealer. Bring this bulletin ID (TSB 17-2068) when you visit. If under warranty, the repair should be free. If your warranty has expired, ask about goodwill coverage, manufacturers sometimes cover TSB-related repairs beyond the warranty period.

Frequently Asked Questions

A recall is a mandatory safety fix, the manufacturer must repair every affected vehicle for free. A TSB is an advisory document that describes a known issue and the recommended fix, but repairs are not required. However, some TSBs eventually lead to recalls if the issue poses a safety risk. TSBs are generally issued for quality or performance problems, while recalls address safety defects.

If your vehicle is still under the manufacturer's warranty, TSB-related repairs are typically covered at no cost. If your warranty has expired, you can ask the dealer about goodwill or customer assistance programs. Many manufacturers will cover or partially cover repairs for well-known issues, especially if the TSB was issued recently or affects a large number of vehicles.

Check the make, model, and model year listed above against your vehicle. If they match, this bulletin likely applies. However, TSBs may only affect vehicles with specific production dates, VIN ranges, or configurations. Your dealer can confirm by entering your VIN into their service system, which will show all applicable TSBs and recalls.

This data comes from the National Highway Traffic Safety Administration (NHTSA). Manufacturers are required to submit copies of all communications (including TSBs) sent to their dealers to NHTSA. The agency makes this data publicly available as part of its vehicle safety monitoring program.